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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 documentation methodologies


The Development Process Made Easy
Life cycle development can be a complicated and intimidating process for many organizations. Are you struggling to adapt the development process successfully

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Accelerating (and Fast-Starting) the SME Business at Oracle (and SAP) - Part 4


Part 1 of this blog series outlined Oracle’s recent (and seemingly genuine) change of heart and approach towards partnering and catering enterprise applications to small and medium enterprises (SMEs). The analysis then moved onto the Oracle Accelerate program, which was launched about three years ago to allow partners to sell more of smaller projects in a fixed time and price manner. Oracle

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IT Project Management Tools: MS Project and Its Alternatives (Part 1)


In a previous blog post, I wrote about the Project Manager’s role and some of the constraints that affect the daily life of a PM, namely: scope, time, and cost. This post will focus on some of the tools a PM uses on a day-to-day basis (and why), and some of the limiting factors that these tools present. In order to understand the use of PM tools it is essential to have an understanding of the PM’s

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Requirements Definition For Package Implementations


How do you go about defining the requirements of large package systems, particularly those with the all-encompassing scope of ERP, EAM, and CRM software, and still satisfy the needs to the project team, the user community, and executive management? It’s a balancing act rivaling the circus performer trying to keep all of the plates spinning at once. While it is difficult to say one aspect of a project plan is more important than another, accurately and completely defining the needs to be fulfilled by the software is critical to the overall success of the implementation and the longevity of software. This article outlines a logical process for defining the requirements and keeping the plates spinning.

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Service Productization


Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

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DAZ Systems, Inc.


DAZ Systems, Inc. specializes in delivering Oracle enterprise software solutions that help companies improve business performance today, while preparing them for the challenges of tomorrow. Utilizing solid business experience, industry-specific expertise, and proven methodologies, we consistently deliver measurable results for our customers. 

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Meridian Global LMS


Meridian Global LMS is an online learning and knowledge management platform that integrates courseware delivery, administrative reporting and documentation, knowledge mapping, competency management, collaboration tools, knowledge capture, and performance management. Meridian Global LMS is compliant with industry standards, such as Aviation Industry Computer-based Training Committee (AICC) and Sharable Content Object Reference Model (SCORM) standards, allowing the seamless integration of commercial off-the-shelf courseware libraries as well as custom content.   Meridian Global LMS is the company's flagship product. In 2008, members of the eLearning Guild rated Meridian as the learning management system (LMS) easiest to use, by users and administrators alike.   Meridian Global is an all-in-one suite of enterprise learning management tools, including   .NET platform—Meridian Global is built on the Microsoft .NET platform, allowing for multiple advantages. The single biggest benefit of using a .NET LMS is the ability to build smaller, simpler applications that can easily integrate with existing or legacy systems. research—Meridian Global contains a search engine that enables a student to search the entire knowledge repository at the learning object level. collaboration spaces—Virtual team rooms provide collaboration areas with document and presentation sharing, blogs, a team calendar, and e-mail management tools. broad knowledge capture—The knowledge repository provides access to learning opportunities extending far beyond classroom-based course offerings, computer-based training, and online learning. The knowledge repository captures, categorizes, and catalogs knowledge assets, including courseware, simulations, job aids, subject matter experts, lessons learned, and references—all at the learning object level.   Meridian Global is designed with the following features: e-commerce for the purchase and sale of learning materials configurable interfaces based on user preference multiple supported languages, including Chinese, English, French, Portuguese, and Spanish multilingual interfaces role-based custom user experience tag groups, peer contacts, and content favorites search feature and calendar for finding courses and scheduling training The company also offers Meridian Anywhere 3.0, a desktop application that allows organizations to deliver SCORM-conformant content without connectivity to the organization's LMS.      

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HR Compliance: 4 Things Your Company Can Do to Avoid a Lawsuit


Every so often we hear about companies being sued by their former employees for alleged unfair or illegal HR practices. Whether the claims relate to sexual harassment or inadequate compensation, one thing is for sure: they will cost your company money and may even bring about its demise. TEC analyst Sherry Fox looks at four things your company can do to establish best practices in HR and thus avoid damaging HR lawsuits.

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S and E Consulting Group


SANDE is a group of passionate, experienced consultants with practical expertise in bringing people and processes together with business solutions. We provide services for small to mid-size companies in the eastern US with a focus on manufacturing and distribution companies.We empower our customers to make the most of their solutions through comprehensive documentation, training and support. SANDE considers the IMPACT of each request ensuring your long term success.We make it simple to increase revenue and become more efficient by offering you simply...a better way.

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IFCS inc.


Founded in 1993, and located in the center of Montreal's "multimedia city," IFCS, Inc. is a Quebec (Canada)-based firm specializing in the analysis, modeling, design, implementation, and customization of asset management solutions. The company's product line includes solutions for maintenance management, production management, electronic documentation management, and the design of secure, multilingual, transactional Internet sites. IFCS is also an Oracle value-added reseller (VAR).

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Thinking Radically: Interview with Gary Cokins


One of the things I love about my job is the opportunity I have to speak with great people. In this installment of Thinking Radically, I speak with Gary Cokins, an internationally-renowned speaker and expert on performance improvement systems. Please take a minute to read this interesting and informative interview with one of the gurus in the business performance and analytics spaces. Gary

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