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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 documentum ldap report


Rootstock ERP for SMB Certification Report
Rootstock by Rootstock Software is now TEC Certified for online evaluation of enterprise resource planning (ERP) for manufacturing (SMB) solutions in the ERP

documentum ldap report  Rootstock, Rootstock Software, ERP for SMB, ERP software for SMBs, ERP for SMB manufacturing, enterprise resource planning for SMBs

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CMMS - EAM Software Evaluation Report

The EAM Software Evaluation Report is geared toward groups that need to analyze requirements for a system, which supports maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. This Software Evaluation Report includes criteria for comparing general computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices. 

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TEC Highlights Report: Infor SyteLine v.9


Similarly to other Infor ERP products, Infor SyteLine follows Infor’s general approach focusing on Infor 10x (the latest iteration of the Infor 10 release), micro-verticals, and a positive user experience. The Infor SyteLine 9 release boasts 150 new functional enhancements to the core Infor SyteLine product and an esthetically pleasing design. Read up on the major functionality enhancements, such as the new, attractive, and socially interactive user interface, in this TEC Highlights report from TEC senior ERP analyst Aleksey Osintsev.

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BI State of the Market Report


IT departments rarely know as much about a business as the business people themselves. But business people rarely take action on numbers alone: they share the information with others, soliciting their feedback and performing external research before taking action. Business users still depend on IT to deliver answers related to the information that they receive. Business intelligence (BI) 2.0—also known as collaborative BI—uses the collective intelligence of the user community to enrich existing information. Learn how business intelligence (BI) 2.0 is helping business users create and modify their own reports, share and enrich information, and provide feedback to each other and to information producers.

When the community helps itself, information is turned into actionable information more quickly than when using purely “traditional” methods of community support, such as meetings, phone calls, and e-mail. And when actions are taken more quickly, the entire organization becomes more nimble and ultimately more competitive. This overview discusses how BI 2.0 can provide real benefits within your organization and what product features to look for in a BI solution in order to realize those benefits.

We hope you’ll find this guide a useful tool in determining which BI solution is best suited to your company’s business model and particular needs.


Table of Contents


Executive Overview
Using BI 2.0 to Increase your Competitive Advantage

Case Study
LogiXML Helps to Power its Real-Estate Reporting and Analysis

Thought Leadership
How Smart Marketers Succeed Online

Market Insight
Mashups and Pervasive BI

Report Sponsors
LogiXML

IBM

About TEC



Download the full copy of the TEC 2009 BI Buyer’s Guide for businesses.



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Using BI 2.0 to Increase Your Competitive Advantage


Business users know their data better than IT does. They know the meaning of the data, its history, and its relationship with other data. Yet traditional BI solutions have business users referring to IT for assistance with their data. Also, they are forced to work in silos. Sure, they can create their own reports and maybe even share them with other business users, but when it comes to sharing their own knowledge about the data, they have to rely on e-mail, telephone, and face-to-face meetings. By enabling the sharing of data-related knowledge through the BI system itself, business users become more self-sufficient and actions can be taken more quickly.

The raison d’être of BI is to provide business users with information that enables them to take action. Even if business users are self-sufficient when it comes to creating and sharing data, data on its own is rarely sufficient to take action. Identifying an opportunity in the market through numbers alone is not sufficient to justify investment in a new product or geography. Identifying a bottleneck in a business process is not sufficient to justify changes in the business process. Information about a business issue or opportunity is merely a part of the overall “solution domain.” Action is usually only taken after considering a number of factors in addition to the data, such as human knowledge and experience, the economic environment, and the competitive environment.

In this section, we lay out the capabilities to look for in a BI solution—and specific functional requirements needed to support these capabilities—that contribute to the goal of “harnessing collective intelligence.” In general, the more recent entrants into the BI market are paying the most attention to BI 2.0. Some vendors, such as Good Data, have it as a central component of their solution offerings.

The following are key capabilities of BI 2.0:

  • Collaboration
    Business users are able to share information within the user community and create discussion threads relating to the information.


  • Identification of useful information
    Business users can flag information that is likely to be of use to others within the community.


  • Enriching of Information
    Business users can enrich the information through their knowledge and experience in addition to other external information sources in order to explain trends and generally assist other consumers of that information.


The community of “business users” needn’t be restricted to internal users. User collaboration is already mature within the Web space, under the guise of Web 2.0. With Web 2.0, collective intelligence is harnessed through comments on blog posts; contributions to wikis such as Wikipedia; and tagging of content, such as photos on Flickr. BI 2.0 takes these methods and applies them in the BI space by making data the focus of user collaboration.

The following sections take the capabilities above and list the functional requirements that support them. Bear in mind that each of these functional requirements is a business user requirement and not an IT or development requirement.


Download the full copy of the TEC 2009 BI Buyer’s Guide for businesses.

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TEC 2013 Supply Chain Management (SCM) Market Survey Report


This report gives an overview of current considerations for organizations seeking to purchase a supply chain management (SCM) software solution. Based on aggregate data collected from more than 1,400 SCM software comparisons performed using Technology Evaluation Centers’ (TEC’s) TEC Advisor software selection application during 2012, the report details what TEC data reveals about your peers' requirements for SCM solutions, including functionalities, delivery models and access, customization and integration, server and database platforms, and budgeting.

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Oracle Flying High on Q3 Report: Is Gold All That Glitters?


On March 15, shares of Oracle surged after the company plowed past Wall Street estimates and reported strong database software sales fueling a solid third-quarter profit. However, Oracle has also confirmed that it is refocusing its European applications division and has hinted that it may reduce the unit's workforce.

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CRM Software Review: Pivotal CRM


This customer relationship management (CRM) software review report examines the CRM software by Aptean and its support for manufacturing industry customers against known benchmarks. It assesses Pivotal CRM by Aptean for customer relationship management functionality and reviews the product’s support capacity with a focus on:

  • Sales Force Automation
  • Marketing Automation
  • Customer Support
  • Analytics and Reporting
  • Extended CRM

The report contains an independent analyst’s review of the CRM software based on a demonstration provided by Aptean. The review identifies the features of Pivotal CRM that distinguish it from other CRM solutions, including its partnership with QlikView to offer optimized intellectual property and data analytics capabilities and its ability to integrate with Aptean’s other ERP solutions. The analyst also outlines the software provider’s implementation process, support model, and target user base.

Pivotal CRM is a solution for manufacturing industry customers that is particularly ideal for clients in the financial services and discrete and process manufacturing sectors. Pivotal CRM provides CRM support to businesses through sales force automation, marketing management, and service management support.

Pivotal CRM achieved TEC certification status for its CRM software solution by completing TEC’s certification program, which includes a demonstration of the CRM software’s support for specific real-world business processes and a detailed functional benchmarking analysis.

Based on a demonstration of Pivotal CRM, a TEC analyst has assessed the CRM software’s features, evaluating the software against known industry benchmarks, to determine that Pivotal CRM is a strong CRM system

Download this software review report for product analysis and comparison, and in-depth analyst commentary, and to learn more about how Aptean’s Pivotal CRM can help businesses achieve their customer relationship management objectives.

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Malware Security Report


Learn how to protect your company in the VeriSign Malware Security Report.

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ERP for Services Software Comparison Report


To find out, simply use TEC's ERP for services comparison reports to compare any three ERP for services solutions of your choice.

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CMMS - EAM Software Evaluation Report


The EAM Software Evaluation Report is geared toward groups that need to analyze requirements for a system, which supports maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. This Software Evaluation Report includes criteria for comparing general computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices.

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ERP Software Review: NetSuite ERP


This enterprise resource management (ERP) software review report examines the ERP software by NetSuite and its support for discrete manufacturing processes against known benchmarks. It assesses NetSuite ERP for ERP functionality and reviews the product’s support capacity with a focus on:

  • Financials
  • Human Resources
  • Manufacturing Management
  • Inventory Management
  • Purchasing Management
  • Quality Management
  • Sales Management

The report also contains an independent analyst’s review of the ERP software based on a demonstration provided by NetSuite. The review identifies the features of NetSuite ERP that distinguishes it from other business process management solutions, including its customizable workflow system, its slice-and-dice analytics capabilities, and its report exporting tool which supports the intuitive conversion of documents across Word, PDF, or Excel formats. In this review, the analyst outlines the software provider’s implementation process, support model, and target user base.

NetSuite ERP achieved TEC certification status for its ERP software solution by completing TEC’s certification program, which includes a demonstration of the ERP software’s support for specific real-world business process and a detailed functional benchmarking analysis.

Based on a demonstration of NetSuite ERP, a TEC analyst has assessed the ERP software’s features, evaluating the software against known industry benchmarks, to determine that NetSuite ERP is a strong discrete manufacturing system.

Download this software review report for product analysis and comparison, an in-depth analyst commentary, and to learn more about how NetSuite ERP can help businesses achieve their ERP objectives.

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Market Report: Mobile HCM


TEC recently asked end users all about their mobile HCM needs, usage, and challenges, and then asked vendors about their mobile HCM offerings and target markets. We discovered that while most participants in our survey either currently use mobile HCM technology or are considering doing so in the future, end users seem to be taking advantage of HCM mobile capabilities to complete well-known routines rather than explore new possibilities such as HR analytics. Read TEC's mobile HCM market report to find out more results of the survey and get HCM analyst Raluca Druta's take on mobile employees and how mobility fits in with HR practices.

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