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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 download kenan billing documentation


Making the Move: What to Do When You’ve Outgrown QuickBooks
Your old solution provided the basic bookkeeping capabilities you needed to start your company. But now, you have more customers. More employees. More

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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TEC Industry Watch: Enterprise Software News for the Week of April 30th, 2012


SOFTWARE SELECTIONS @ DEPLOYMENTSEuropean manufacturer of construction chemicals selects IFS Applications Industry tags: Process manufacturing, mining "Polish corporation Atlas Group, which operates 18 business entities and 5 mines in Poland and internationally, has selected IFS Applications as its corporate-level ERP system. The first areas slated for implementation will be financials

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10 Steps to Better Software Test Automation


Maybe you’re considering software test tools for the first time. Or maybe you have experience but think your existing software test automation process needs retooling. Whatever your perspective, there are tips and tricks you may not know about test design and development. These 10 steps to building software test automation can help you shorten your time to market, improve the quality of your products, and save you money.

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Reporting Value of IT Services with Balanced Scorecards


A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and Norton in the early 1990s, balanced scorecards provide a control system that helps ensure the right balance between different, and often times conflicting, perspectives. For example, an insurance company may increase profitability by offering incentives to claims assessors for taking a tough stance on payout, but will soon find dissatisfaction among its clients that may lead to lost business. Scorecards help ensure this balance and are an improvement over more traditional single dimension approaches that tend to be based purely on expense management and business growth.

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SaaS Buyer's Guide for Wholesale and Distribution


SaaS, despite its phenomenal popularity, is certainly not one-size-fits-all. You need to consider decision criteria such as fit, return on investment, and risk. Learn how SaaS works, who the major vendors are, how SaaS can help your business grow, and how to find the SaaS solution that’s right for you. It’s all in this comprehensive SaaS Buyer’s Guide for Wholesale and Distribution from TEC and SupplyChainBrain.

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Spyware versus Viruses


At first glance, spyware and computer viruses appear to have much in common. But in fact, spyware is a unique challenge. Unlike viruses, the motivation behind spyware is financial, which has driven rapid technical innovation and broad distribution. The first line of defense is education; understanding the unique threat spyware poses is the first step in a plan for protection.

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Lean and Green Manufacturing Buyer's Guide


It's easy to find outsimply download TEC's lean and green manufacturing buyer's guide.

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Fluid Topics


Fluid Topics is a full-web, DITA ready, solution for publishing online documentation produced with structured content authoring tools.

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Timesheet Software For Client Billing: A Buyer’s Guide


Traditional methods for capturing billable time on projects can cost your company money. Relying on paper forms, e-mail, and spreadsheets prolongs the data gathering process, introduces errors, and can lead to missed hours and employee expenses. A new breed of project time-tracking software can help. This buyer’s guide shows you what to look for as you evaluate project time-tracking software to improve your client billing.

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Changing Trends in Regional Government Enterprise Solution Requirements


Download this report for in-depth analysis of the software priorities for regional and local governments, based on TEC software selection project data. Key issues include factors related to change, cloud computing, transparency and accountability, and collaboration and shared services. Also in this report: analysis of interviews with governmental clients of UNIT4, located in various areas of Western Europe and the US.

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ROI Case Study: Sterling Commerce and Crowley Maritime


Crowley Maritime, offering a range of services such as shipping and barge towing, needs rapid customer billing and invoicing. The company’s electronic data interchange (EDI) volume increased by 500 percent over five years, and management wanted to sustain this growth without harming service delivery. Find out how an integration solution enabled Crowley to support new growth without adding new staff, while reducing costs.

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