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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Three Es of CRM
With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer experiences to differentiate

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Software Test Tools

Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools knowledge base provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.  

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Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience


Many frustrated executives find that despite the fortune spent on managing servers, networks, and applications, there are still complaints about the performance, usability, and availability of their customer relationship management (CRM) solutions. How do you know if your CRM system performs for each user? What does it mean when users say the system is slow? An experience management solution can give you the answers.

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CRM: Creating a Credible Business Case and Positioning It with the CEO Part Two: Linking CRM with Organizational Direction


An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to assess results and declare success.

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Cameleon Software


Cameleon Software (formerly Access Commerce) provides multichannel commerce and configurator software to companies that sell customizable products and services across multiple sales channels. Cameleon Software provides support for such processes as guided selling, product configuration, pricing, and quote generation. Cameleon Software clients include Air Liquide, Eaton Corporation, Invacare, Legrand, Leroy Merlin, Pages Jaunes (Yellow Pages), Philips Electronics, Saint-Gobain, APC by Schneider Electric, SFR, and ThyssenKrupp.

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Set Software


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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Smart Software


Founded in 1984, Smart Software is a provider of enterprise-wide demand forecasting, planning, and inventory optimization solutions. Smart Software's flagship product, SmartForecasts, has thousands of users worldwide, including customers at mid-market enterprises and Fortune 500 companies, such as Abbott Laboratories, Metro-North Railroad, Siemens, Disney, Nestle, Nikon, GE, and The Coca-Cola Company. Smart Software is headquartered in Belmont, Massachusetts.

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PassMark Software


PassMark Software is a software development group specializing in performance benchmarking solutions. The company also provides IT consultancy.

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ECi Software Solutions


ECi Software Solutions provides vertically oriented business management and e-commerce systems software for growing and mid-size companies. A member of the Inc. 5000, ECi has specialized in software solutions for global microniche vertical businesses for more than 30 years. The company's software is designed for manufacturing operations throughout the world, as well as dealers and distributors in industries such as office equipment, office supplies, contract office furniture, business equipment, lumber and building materials, hardware, and janitorial/sanitation supplies. Through strategic partnerships, ECi is able to offer its customers solutions for sales data management, credit processing, variable data printing and property-loss prevention. ECi is privately held and headquartered in Fort Worth, Texas (US). Its US offices are located in Texas, California, Indiana, Missouri, Tennessee, Virginia, and Wisconsin. ECi's Global offices are located in Canada, Australia, the UK, and the Netherlands.

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Perceptive Software


Perceptive Software, a business unit of Lexmark International, builds process and content management software that closes the information gaps that exist throughout every organization.  Powered by the financial strength and global reach of Lexmark International, Perceptive Software offers a complete set of process and content management software technology, including: Business process management Enterprise content management Intelligent data capture Enterprise and federated search Integration technology

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Cougar Mountain Software


Since 1982, 19,000 clients have turned to Cougar Mountain Software for their accounting software solutions. Cougar Mountain provides software applications for midsized businesses and nonprofit organizations in need of accounting software, fund software, or point of sale (POS) software and hardware across a broad range of industries requiring customizable solutions. Cougar Mountain is based in Boise, Idaho (US).

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Laserbeam Software


Laserbeam Software develops and implements software supporting compensation administration, market analysis, and performance management. The company is headquartered in Concord, California (US). Laserbeam also has experience in development services through its subsidiary in Chennai (India).

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