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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 dragon voice recognition


Sit Down and Have a Long Talk with Your E-Business Application
Locus Dialogue Inc. announced a solution developer partnership with Great Plains. Through this partnership Locus Dialogue will speech-enable access to solutions

dragon voice recognition  such as IBM, Philips, Dragon Systems and Voice Express all offer a form of speech software. Equal challenges among these participants include, ease of use, adoption and performance. The Locus/Great Plains development agreement is worth watching to discover the application adoption and usage rate. If successful, perhaps voice integrated self service applications will become standard. User Recommendations If a unique feature set coupled with an ERP or CRM application is on your requirement list, this is

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Marketing Management (EMM)

The Enterprise Marketing Management (EMM) Knowledge Base research helps determine support levels of various systems that help companies market their services or products effectively and efficiently. EMM tools help manage strategic planning and marketing resources (sometimes referred to as marketing resource management or MRM). This KB also covers rule-based techniques, pattern recognition, and other profiling features.  

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Documents related to » dragon voice recognition

Phone Systems Market Primer


Despite a voice communication system’s critical role in an enterprise, many people aren’t aware of the myriad available options and recent developments in the voice communication market. This primer provides insight into this market for potential buyers, decision makers and other stakeholders. It covers key aspects of business phone systems that you should understand before you decide to purchase.

dragon voice recognition  Systems Market Primer Despite a voice communication system’s critical role in an enterprise, many people aren’t aware of the myriad available options and recent developments in the voice communication market. This primer provides insight into this market for potential buyers, decision makers and other stakeholders. It covers key aspects of business phone systems that you should understand before you decide to purchase. Read More

Voice of the Customer Analytics


Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of business objectives, then act upon it to drive change. These solutions can provide an organization with critical data for rapid, targeted decision making, by analyzing and combining customer data from both direct (speech analytics, chat, e-mail) and indirect sources (social media) to gain a holistic view of the customer experience—down to the individual customer level.  

dragon voice recognition  of the Customer Analytics Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of business objectives, then act upon it to drive change. These solutions can provide an organization with critical data for rapid, targeted decision making, by analyzing and combining customer data from both direct (speech analytics, chat, e-mail) and indirect sources (social media) to gain a holistic view of the customer Read More

Active Voice Releases Unity 2.4


Release 2.4 of Active Voice’s Unity Unified Messaging solution has hit the streets touting software only support for Cisco’s Call Manager 3.01, unlimited usage of ViewMail® for Microsoft Outlook and a special agreement with Microsoft to allow telephone only users access to his/her inbox, without the need to purchase a Client Access License (CAL).

dragon voice recognition  Voice Releases Unity 2.4 Active Voice Releases Unity 2.4 P. Hayes - August 23, 2000 Event Summary Active Voice Corporation, a global leader of unified messaging and computer telephony software solutions, announced that Unity Enterprise 2.4, the latest version of its award-winning true unified messaging solution for enterprise-level organizations, has been released to general availability for all customers. Market Impact Release 2.4 of Active Voice's Unity Unified Messaging solution has hit the Read More

Unified Communications Meets VoIP: A Marriage Made in Heaven


Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network. But the true value is in the new applications IP enables, such as unified communications (UC). How can you use UC to further decrease costs, enhance productivity, and improve customer service? Learn how to go beyond messaging for real-time call control and more.

dragon voice recognition  Communications Meets VoIP: A Marriage Made in Heaven Unified Communications Meets VoIP: A Marriage Made in Heaven If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of next generation Read More

Smooth Migration to VoIP Service


Many companies want to migrate to voice over Internet protocol (VoIP), but will not take any risk because their phone system is too critical to business. Openface presents a methodology for smoothly migrating to VoIP. Smooth Migration to VoIP is targeting companies that have a Legacy PBX in place (that is not IP-ready) and are interested in migrating to VoIP through a smooth transition process.

dragon voice recognition  Migration to VoIP Service Many companies want to migrate to voice over Internet protocol (VoIP), but will not take any risk because their phone system is too critical to business. Openface presents a methodology for smoothly migrating to VoIP. Smooth Migration to VoIP is targeting companies that have a Legacy PBX in place (that is not IP-ready) and are interested in migrating to VoIP through a smooth transition process. Read More

Hosted PBX System Comparison


This comparison guide looks at 11 hosted voice over internet protocol (VoIP) private branch exchange (PBX) vendors and solutions developed specifically for small to midsize companies. You’ll learn about basic functions and features, pricing per user, features by vendor, phone and technical support options for AccessLine, Aptela, Bandwidth, Covad Global Phone, 8x8, Speakeasy, Smoothstone, Vocalocity, plus many more.

dragon voice recognition  PBX System Comparison This comparison guide looks at 11 hosted voice over internet protocol (VoIP) private branch exchange (PBX) vendors and solutions developed specifically for small to midsize companies. You’ll learn about basic functions and features, pricing per user, features by vendor, phone and technical support options for AccessLine, Aptela, Bandwidth, Covad Global Phone, 8x8, Speakeasy, Smoothstone, Vocalocity, plus many more. Read More

Attensity


Attensity is a provider of integrated, real-time solutions that blend multichannel voice of the vustomer (VoC) analytics and social engagement for enterprise listening needs. Attensity’s technology is designed to contextualize, organize, and surface customer-centric data from deep analysis of social and nonsocial channels. By deploying highly sophisticated, patented natural language processing (NLP) methods, Attensity provides reliable sentiment and insights, allowing companies to better understand and respond to the needs of their customers.

dragon voice recognition  Attensity is a provider of integrated, real-time solutions that blend multichannel voice of the vustomer (VoC) analytics and social engagement for enterprise listening needs. Attensity’s technology is designed to contextualize, organize, and surface customer-centric data from deep analysis of social and nonsocial channels. By deploying highly sophisticated, patented natural language processing (NLP) methods, Attensity provides reliable sentiment and insights, allowing companies to better Read More

Enterprise PBX Buyer’s Guide


On-premise internet protocol (IP) private branch exchange (PBX) systems can provide a relatively easy way for businesses to move to voice over internet protocol (VoIP) and get a range of new features and capabilities for their phone systems. In this buyer’s guide from Focus Research, you will find details on what to look for, how to buy, what you can expect to pay and how to go about maximizing your investment in VoIP.

dragon voice recognition  PBX Buyer’s Guide On-premise internet protocol (IP) private branch exchange (PBX) systems can provide a relatively easy way for businesses to move to voice over internet protocol (VoIP) and get a range of new features and capabilities for their phone systems. In this buyer’s guide from Focus Research, you will find details on what to look for, how to buy, what you can expect to pay and how to go about maximizing your investment in VoIP. Read More

How to Set Up a DID Management System


The Internet industry is intensifying day by day as it becomes the basis of communication for businesses. With the introduction of voice over Internet protocol (VoIP), communication costs have been greatly reduced, and the Internet industry is thus introducing variant services to consumers that were unthought of before. One of these emerging ideas is direct inward dialing (DID).

dragon voice recognition  to Set Up a DID Management System The Internet industry is intensifying day by day as it becomes the basis of communication for businesses. With the introduction of voice over Internet protocol (VoIP), communication costs have been greatly reduced, and the Internet industry is thus introducing variant services to consumers that were unthought of before. One of these emerging ideas is direct inward dialing (DID). Read More

Voice of Customer: Using Customer Actions That Speak


Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer feedback surveys, focus groups, etc.) and unstructured (blogs, forums, etc.). Data is then organized for use by diverse teams across an organization. Read about how companies can use data captured from customer actions or on-board diagnostic (OBD) systems for VoC analytics.

dragon voice recognition  of Customer: Using Customer Actions That Speak Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer feedback surveys, focus groups, etc.) and unstructured (blogs, forums, etc.). Data is then organized for use by diverse teams across an organization. Read about how companies can use data captured from customer actions or on-board diagnostic (OBD) systems for VoC analytics. Read More

Cisco’s Complete Network in a Box


Cisco has extended its Architecture for Voice, Video, and Integrated Data (AVVID) to the mid-sized market. Cisco has introduced the new LAN switching solution containing the Catalyst 3524-PWR-XL and upgraded software functionality for the Catalyst 3500 and 2900 series XL desktop switches.

dragon voice recognition  Complete Network in a Box Cisco’s Complete Network in a Box G. Duhaime - June 16, 2000 Event Summary In May Cisco Systems, Inc. introduced a new high performance device targeted for mid-sized companies with 250-1000 employees to its LAN switching product line. This Catalyst switch is based on Cisco's Architecture for Voice, Video, and Integrated Data (AVVID) technology. The new Catalyst 3524-PWR-XL is best described as a Complete Network in a Box . This device is leveraging Cisco's AVVID Read More

Top 10 Concerns of Buying a VoIP Business Phone System


As more companies switch to business voice over Internet protocol (VoIP) for their telecommunications, many have learned the hard lessons of working with the wrong technology or vendor. A good business VoIP deployment will ensure no dropped calls, excellent sound quality, no latency, and perfect uptime. Learn the top 10 concerns that should drive your business VoIP vendor selection process.

dragon voice recognition  10 Concerns of Buying a VoIP Business Phone System Simply put Business VoIP delivers more features, flexibility and value for a business phone system than any other type of business phone system. The catch to this claim is that you can enjoy the benefits of Business VoIP only if your business is located in areas with an excellent internet service provider who can deliver your business a high bandwidth internet connection. Source: CompareBusinessProducts.com Resources Related to Top 10 Concerns of Buyi Read More

7 Steps to a Successful IP Telephony Implementation


Enterprises of all sizes are adopting Internet protocol (IP) telephony for cost savings and productivity gains—but high quality voice service takes more than just buying the latest equipment. Is IP telephony right for your organization and your network? Get the straight facts from an industry leader—along with a 7-step assessment and deployment checklist for a successful implementation.

dragon voice recognition  Steps to a Successful IP Telephony Implementation 7 Steps to a Successful IP Telephony Implementation If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. ShoreTel, Inc., a leading provider of enterprise IP telephony solutions, today announced the findings of a new report by the independent research firm Nemertes Research that ranked ShoreTel number one in customer satisfaction. Source : Shoretel Resources Related to IP Telephony : Voice Read More

Five Must Have Features for Business VoIP


A growing number of businesses are now grappling with the decision to implement new telephone systems based on voice over IP (VoIP) technology. However, while the primary goal is generally saving money, there are a wide variety of features and functions that must also be considered. This report provides a quick guide to the top five most common services that you should expect from a VoIP-based business phone system.

dragon voice recognition  Must Have Features for Business VoIP A growing number of businesses are now grappling with the decision to implement new telephone systems based on voice over IP (VoIP) technology. However, while the primary goal is generally saving money, there are a wide variety of features and functions that must also be considered. This report provides a quick guide to the top five most common services that you should expect from a VoIP-based business phone system. Read More