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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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Frankie Does ERP, Part 2
[Editor’s note: Frank is not a composite character. He is a real person, employed at a real company. I’ve changed certain identifying particulars at his request

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Can You Hear Me Now: The True Role of Voice-directed Picking in Warehouse Management


Although voice-directed picking may take distributors to higher logistics levels someday, operations managers should try listening to their warehouse personnel for now. Warehouse workers are the real experts on a company's warehouse, its product, and its customer.

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Today's IT Spending and Enterprise FOSS


Making the blog rounds today: points about enterprise software purchasing in response to poor economic conditions. I'm thinking about the relationship to free and open source (FOSS) enterprise systems as well as the pricing and priorities companies are facing in terms of their means for purchasing and implementing things like ERP systems. Curt Monash's NetworkWorld.com article predicted a rocky

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How to Use Lotus Domino to Publish Policies and Procedures Online


Does your company have a simple way to publish and maintain internal documentation? If people are using workarounds instead of reading documents on the corporate intranet, it’s a warning sign that there’s no appropriate publishing system in place. But there are alternatives and practical tips that can help you choose a cost-effective solution, based on the familiar Lotus Domino platform.

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Field Service Management (FSM)


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Compaq Reorganizes Again


“When in trouble, when in doubt: Run in circles! Scream and shout”. And reorganize.

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Why Midsize Companies Need Business Intelligence


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My System Is Trying to Communicate With Me! What Do I Do?


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16 Percent of BPM Seekers Agree with the SaaS Delivery Model


Recently, Rob Barry summarized some important points on the topic of delivering business process management (BPM) through the software-as-a-service (SaaS) model (see Choosing Business Process Management: SaaS BPM or On-premise BPM? According to this article, although managing business process in the cloud is in an early stage, this delivery model is becoming more noticeable. After reading this, I

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Will Max Get Mad When He Surfs Your Website?


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