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Abstract: The capacity for service-oriented architecture (SOA) to provide a framework for next-generation enterprise telecommunications services has become a reality through the maturing of Web services technology. Such
communications services can now take their rightful place alongside collaborating business processes to allow enterprises to achieve a fully integrated SOA, an architecture that can grow with the business and grow with technology.
PubDate: 3/30/2007 3:19:00 PM
Abstract: It is essential for users to be able to create and deliver secure, professional-looking e-mail communications which present a consistent corporate image. PDF software meets these needs. However, when considering PDF, users must determine if the solution enhances communications for all network users, and whether the solution integrates PDFs with other software packages, including e-mail, accounts, and customer relationship management systems.
Abstract: “The lower the communications latency, the faster the time-to-solution.” This truism, though logical and truthful, is only useful to IT managers if it is accompanied by suggestions targeting ways to reduce communications latency. But help is here: a single-chip application-specific integrated circuit (ASIC), optimized for communications patterns typically found in HPC applications, makes this truism ring truer.
Abstract: Companies implement unified communications (UC) to boost employee productivity. An approach for successful UC implementation includes an often overlooked component: the need for visibility and control of network flows due to the increased demands of UC. Learn about a network appliance that can provide visibility of network traffic, so you can prioritize and control that traffic to realize the benefits of UC.
Abstract: Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network. But the true value is in the new applications IP enables, such as unified communications (UC). How can you use UC to further decrease costs, enhance productivity, and improve customer service? Learn how to go beyond messaging for real-time call control and more.
Abstract: Today’s businesses use a variety of different communication channels to facilitate the exchange of information. Employees must juggle phone calls, e-mails, faxes, and instant messages in order to achieve business objectives. Inter-Tel Communicator delivers control of these channels to the users, by providing them with the necessary tools to control, manage, and track communications, however, wherever, and whenever they occur.
Abstract: This white paper is a transcript of a webinar hosted by SAP Insider and presented by IBM Cognos Software. In it, you’ll find out how FirstEnergy Corp., a leading diversified electric company headquartered in Akron, Ohio (US), uses the unified performance management platform of IBM Cognos 8 business intelligence (BI) to enhance the value of its investment in SAP.
Abstract: WALTHAM, Mass., August 9th, 1999 (Reuters) - High-end data storage leader EMC Corp. (NYSE:EMC) on Monday moved to grab a chunk of the mid-range storage business with a deal to buy Data General Corp. (NYSE:DGN) for $1.1 billion in stock, the companies said.
Abstract: Dell Computer Corp. and IBM Corp. announced that IBM will provide service and support for Dell PCs and servers.
Abstract: Geac SmartEnterprise Solutions released an updated version of its human resources and accounting applications for midsize companies at the beginning of January. SQL Financials and HR Release 6.0 are available immediately, as are a set of employee self-service applications that integrate with the suite. Geac SmartEnterprise, a division of Geac Computer Corp., acquired the SQL suite last year from Clarus Corp.
Abstract: As rumored since last fall, Compaq Computer Corp. has announced its acquisition of Inacom Corp.'s distribution business for approximately $370 million in cash. The deal will let Compaq re-engineer its supply chain, while cutting off indirect rivals Hewlett-Packard and IBM from a major distributor.
Abstract: While many small to medium businesses (SMBs) manage their own data communication systems, most rely on the phone company to take care of their voice communications. But as the world of voice and data communications converge, it’s even more important for SMB managers to understand the basics of communication networks and how they work. Read more about the basics of voice over Internet protocol (VoIP) and its benefits.
Abstract: Although faxing remains the communications bedrock for countless enterprises, people are now seeking ways to replace outdated fax technology and improve workflow efficiencies. Thus, the lure of converged networks has driven many enterprises to embrace voice-over-Internet protocol (VoIP) technology, and to merge their voice and data networks. In fact, VoIP is the harbinger of sweeping transformations in the communications industry.
Abstract: Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift since the company's initial public offering in 1998.
Abstract: Lotus announced a unified messaging initiative that extends the Lotus Domino platform by enabling customers to access e-mail, voice, and fax data from any device at any time.
Abstract: Choosing a business phone system is an opportunity to align a company’s communication infrastructure with its business processes and goals. To choose the best system, companies must clearly understand their requirements, find vendors who can handle those requirements, and leverage new technologies like voice over Internet protocol (VoIP). Read about three companies who followed these steps to find best-fit solutions.
Abstract: With today’s varied communication technologies, there are more ways than ever to stay in touch—and more pressure to respond immediately. This and the need to prioritize multiple messages prove that companies must provide employees with tools suited to managing an increased flow of messages. Learn more about second-generation enterprise communication solutions and how your company can deploy them for maximum benefit.
Abstract: As the global marketplace continues to become more competitive, enterprises are struggling with how to retain their competitive edge. While many have transferred their databases to internet protocol (IP) to replace outdated systems, some have yet to upgrade their phone systems as part their strategy. Discover how migrating to voice over IP (VoIP) as part of an overall telecommunications strategy can help your business.
Abstract: At one time, only Fortune 500 companies could afford voice over Internet protocol (VoIP) private branch exchange (PBX) solutions. But that’s no longer the case: the VoIP cost barriers are gone. Find out if a VoIP solution is a sound choice for your small business—and discover how VoIP vendors are addressing the needs of small businesses while offering cost-effective hosted PBX solutions.