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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 dsl and cable


Broadband: A Modern Means of Internet Access
Broadband Internet subscribers have a choice between DSL or cable systems. Providers of each system must meet the particular billing challenges raised when

dsl and cable  have a choice between DSL or cable systems. Providers of each system must meet the particular billing challenges raised when offering such services. Each system has areas of potential revenue loss, and billing system strategies must take these into account in order to reduce the risks.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Windows 2000 Bug Fixes Posted


Almost six months after releasing Windows 2000 to the public, Microsoft Corp. has released its first set of bug fixes, formally known as Service Pack 1.

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Lost Your Laptop? The CyberAngel® Brings It Back


A company known as Computer Sentry Software, Inc. has designed an innovative option for laptop recovery. With laptop theft on the rise, investing in an affordable laptop recovery package is well worth the investment.

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The Lexicon of CRM - Part 3: From R to Z


CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

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Telco Charged with Trickery on Technology


Bell Atlantic is charged with failing to fulfill promises to bring DSL and other high-speed Internet access to the home.

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Small Business VoIP Service Providers Buyer’s Guide


Small-business users of voice over Internet protocol (VoIP) have very different needs. But all users have similar concerns when it comes to cost, the range of features, and the level of service included in their VoIP plans. Does your provider offer remote office features? Fax support? E-911? And do you need a hosted or an on-premise service? Before you sign the contract, there are a few things you ought to know.

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How Biometrics in ERP Can Enable Cost Savings and Increase Operational Efficiencies


One technology that is currently flying under the radar in the manufacturing enterprise resource planning (ERP) space is biometrics. Biometric solutions aren’t currently getting as much press as say the cloud or big data. But, when properly integrated with an ERP system, biometrics can help an organization reduce costs and improve operational efficiencies. And best of all, a company doesn’t need a

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Voice-Over-Broadband Standards on the Horizon


Voice-Over Broadband standards are on the horizon. Today General Bandwidth, Inc. and Efficient Networks announced a business alliance to test interoperability between their two companies in the area of Voice-Over Broadband.

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What's in a Name? or Enterprise Systems' Reincarnations (Part I)


Well, the ERP Graveyard blog might sometimes be slightly deceiving, since not all enterprise resource planning (ERP) products necessarily die there. Some of them might even be resurected under a different name and ownership. To that end, Infor might even seem like old news today. It's been five years since its formation (no pun intended here, given its subsequent acquisition of former Formation

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The Return of Supplier Relationship Management


Globalization, technology stabilization, inventory visibility, and traceability are forcing organizations to reevaluate supplier relationship management systems. The benefits of a customer relationship management system that can be applied to a supply chain can streamline operations and increase bottom line results.

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Ultimus


Ultimus is a global business process management (BPM) software company that delivers the shortest time to value for business process automation and improvement. Headquartered in Cary, NC, the company is ranked by industry research firms Gartner and Forrester as one of the leading vendors in the BPM market. Ultimus has business operations and sales offices throughout North America, Europe, Asia, South America, and the Middle East. Through these offices and a network of more than 100 partners in 61 countries, more than 1,300 customers, including Carnival Cruise Lines, Citizens Bank, McKessonHBOC, Microsoft, Newell Rubbermaid, Black and Decker, Rexam do Brasil, and Cable & Wireless Panama have deployed the Ultimus BPM Suite to automate and improve a wide range of business processes. The Ultimus BPM Suite has been recognized by eWeek magazine with the 2004 eWeek Excellence Award. In addition, Ultimus is a three-time recipient of the Technology Fast 500 Award from Deloitte & Touche and many other awards.

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