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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 dss administration


ERP Beginner's Guide In So Many Words
ERP remains the information backbone for contemporary manufacturing enterprises. However, today's ERP systems are required to address more than traditional

dss administration  (CRM), decision support systems (DSS), and e-business, making systems less inward looking. Other value-added aspects of the newest systems include product configuration, field service modules, and Internet self-service capabilities that extend system access to more users and/or business partners. Finally, ERP can be the means for business-process reengineering (BPR), increasing flexibility and responsiveness by breaking down barriers between functional departments and reducing duplication of effort. (For

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, IT Infrastructure

The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.  

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Intelligent Manufacturing Systems: Beating the Odds, Mightily - Part 2


Part 1 of this blog series explained IQMS’ ebullience and growth despite a hostile and depressed environment, especially in manufacturing. IQMS attributes its continued success to its strategy of being the single source for virtually everything a target customer might need, including software development, sales and implementation services, training, and customer service and technical support

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Contemporary Business Intelligence Tools


Tools under the business intelligence (BI) umbrella combine to convert data into information, and information into decisions for action. Dashboards and scorecards are two such tools. Though often confused, they have functional difference, especially in modern BI suites.

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Essential ERP - Its Functional Scope


ERP applications are designed to optimize an organization's underlying business processes - accounting/financial, manufacturing, distribution, and human resources/payroll.

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Sage Analyst Day 2011: Not your Older Brother’s Sage - Part 2


Part 1 of this series analyzed the transformative events during the last few years at Sage Group, Plc (LSE: SGE) and its Sage North America subsidiary. These changes have led to the company’s analyst day held in Boston in February 2011, where Sage took a giant leap towards clarifying its position in the market. The analyst day started with Sage Group’s CEO Guy Berruyer’s and

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Gibson Consulting Group, for Katy Independent School District (ISD)


To select a new enterprise resource planning (ERP) system, Katy Independent School District (Katy ISD) turned to Gibson Consulting Group to manage the project’s complexities. Gibson partnered with TEC, taking advantage of the eBestMatch decision support system (DSS). Find out how TEC and Gibson helped Katy ISD reduce the cost and duration of the selection project, and deliver a compelling business case to stakeholders.

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uLearn & uSim


An integrated platform, uLearn can facilitate the processes associated with e-learning. From content development, to performance assessment and enhancement, from course administration to competency and learning management, uLearn provides tools that can promote efficient e-learning implementations. The uLearn platform combines a learning content management system (LCMS), a learning management system (LMS), and a virtual tutor named Aimy. The uSim simulation-based training platform allows learners to practice skills in realistic and immersive environments. With uSim, 3D virtual training environments can be created to run on a simple PC.  

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Turn Your Call Center into a Strategic Asset


Successful organizations ensure that customers receive accurate answers and efficient follow-through on all commitments. Their call center agents are equipped to handle all incoming and outgoing transactions, and their managers can make decisions based on timely administration, maintenance, and reporting analytics. Learn how new technologies can help you improve your call center and reduce costs without losing customers.

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New Hires—Ensuring Their Expectations Are Met


Your organization is in the process of recruiting talent from around the globe. What happens after the recruiting process is over? You need to make sure that the expectations of these new hires are met—so they can start being productive members of your organization. Onboarding technology helps in that regard. Find out how.

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3 DSS Myths Exploded


Making a decision related to your own business or the company you work for is not simple: modern business models have too much information to be analyzed by one person without the right tools. Examples of frequent but complex decisions include developing new business models, broadening investments on technology, expanding the number of stores, or even deciding whether it’s the right time to

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Human Capital Management


Today’s economy demands a more proactive, strategic role for the human resources (HR) department. As competition for critical resources intensifies, managers, employees, and candidates are demanding more from HR, moving beyond self-service to secure direct access to relevant information and processes whether in the office or on the road. Epicor Human Capital Management (HCM) provides these capabilities, and more, helping you to manage your globally dispersed workforce, improve HR processes, and enhance employee satisfaction for greater efficiency and cost savings across the enterprise. Epicor HCM automates your HR processes, enabling you to track, manage, and analyze all your employee data from application to retirement. Robust Recruitment Management, Benefits, and Absence tracking tools, all within this Human Resources Information System (HRIS) application, give you greater control over staffing, time off, and benefits administration, with paperless workflows designed to walk managers and employees through common setup and administration operations for improved efficiency. Powerful Performance Management, Reporting, and Analytics functionality helps you align your corporate goals with employee performance, and empowers you with flexible tools to analyze applicant and employee data for better workforce management. Available as on-demand software as a service (SaaS), hosted, or on-premise solution, Epicor HCM is HR software that can be deployed to meet your organizational requirements without compromising functionality or data integrity. To serve your international HR needs, this Human Resource Management System (HRMS) Web-based solution configures data fields to reflect the appropriate format based on employee location, as well as provides location-specific home pages delivering relevant communication and corporate standards. Epicor provides a robust set of flexible and configurable HR, payroll, and employee development software that does the following: offers greater total business value by streamlining the entire employee life cycle manages recruitment and resourcing, training administration, benefits programs, and performance management provides a wealth of information and advice to employees and candidates via direct access promotes operational efficiency by allowing the entire workforce to focus on key company objectives provides flexibility to deploy Epicor Payroll or connect to third-party payroll solutions delivers powerful business intelligence (BI) to enable strategic analysis of key business trends for better planning and informed decision making Epicor HCM solutions help you maximize the talent within your organization, by providing faster and more efficient people support. With customers in more than 150 countries, Epicor u

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