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Security Stocks Burn Rubber
Security technology stocks are burning rubber as they peel out in front of swaggering technology blue chips. Who are some of these security market leaders and

dss agent  algorithms including RSA, Diffie-Hellman, DSS, and Modular Exponentiation. CryptoSwift can process a 1024bit RSA transaction in less than 5 milliseconds. With the ability to integrate into seven e-commerce platforms (AIX, Windows NT, BSDi, Linux, Solaris, HP/UX, and FreeBSD), CryptoSwift is sure to speed up Rainbow's revenues stream as fast at it speeds up Website transactions. Conclusion The next time cyberspace gets hit with an outbreak of security attacks, there's a good chance that this will kick Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » dss agent


BI State of the Market Report
IT departments rarely know as much about a business as the business people themselves. But business users still depend on IT to deliver answers related to the

dss agent  TEC's decision support system (DSS) and analyst data assist with the evaluation, comparison, and selection of enterprise solutions and services. TEC's offerings include in-depth research, detailed product information, and software selection services for any industry or company size. www.technologyevaluation.com . Searches related to BI State of the Market Report : BI 2.0 | Business Intelligence 2.0 | Using BI 2.0 | Paying Most Attention to BI 2.0 | Capabilities of BI 2.0 | Implementing BI 2.0 | Benefits Read More...
TEC Presents Its 2009 Business Intelligence State of the Market Report
Technology Evaluation Centers Inc. (TEC), the leading resource for enterprise software selection, has released a new business intelligence (BI) market report

dss agent  TEC's decision support system (DSS) and analyst data assist with the evaluation, comparison, and selection of enterprise solutions and services. TEC's offerings include in-depth research, detailed product information, and software selection services for any industry or company size. www.technologyevaluation.com . Read More...
Moxie Software-Promoting Social and Multichannel Customer Service
Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer

dss agent  Software-Promoting Social and Multichannel Customer Service Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer” can be heard—it gives organizations the ability to respond quickly and effectively to build customer loyalty and satisfaction by connecting customers with the right people in organizations at the right time. As part of the push to focus on its social software platform, the so Read More...
10 Errors to Avoid When Building a Data Center
In the white paper ten errors to avoid when commissioning a data center, find out which mistakes to avoid when you're going through the data center...

dss agent  Errors to Avoid When Building a Data Center Proper data center commissioning can help ensure the success of your data center design and build project. But it's also a process that can go wrong in a number of different ways. In the white paper Ten Errors to Avoid when Commissioning a Data Center , find out which mistakes to avoid when you're going through the data center commissioning process. From bringing in the commissioning agent too late into the process, to not identifying clear roles for Read More...
How to Prevent Data Leaks and Achieve PCI Compliance
The greatest threat on the Internet involves increased data theft, data leakage, and targeted attacks for the purpose of stealing confidential information. To

dss agent  a data security standard (DSS) that holds all merchants—regardless of size—to much higher standards of performance when it comes to protecting customers’ financial and personal information. Read More...
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

dss agent  the Call Center with Service Resolution Management Processes Originally Posted - December 14, 2007 To accommodate increasing customer demand for company and product information and for quick issue resolution, companies are now considering the benefits of online self-service systems. Knowledge management (KM) software is the key to such systems, as well as to integrating customer relationship management (CRM) and service resolution management (SRM). For more background, please see Integrating Cust Read More...
MATRAnet Converts Confusion to Cash
MATRAnet has added collaborative browsing to its customer relationship management product.

dss agent  Converts Confusion to Cash Event Summary A surfer has a problem with a website. By the time an e-mail can be sent and responded to, the sale is long gone. For effective customer service, websites need to be able to help that potential buyer when interest is highest (and the possibilities of turning frustration into gratitude are most immediate). MATRAnet had previously introduced live chat between the customer and the customer service agent in version 2.0 of its M>WebTouch product. With version 3.0 Read More...
Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support
Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button

dss agent  com Unveils Service Cloud SOS Button for Mobile In-app Support Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button (similar to the Amazon Kindle Mayday button) directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.   Last year, salesforce.com Read More...
Rent.com Selects KANA Cloud Offering for Customer Service
The announcement that KANA Express, a cloud customer service offering, was selected by Rent.com for improved customer engagement was one of more important

dss agent   Read More...
Collaborative Application Framework
The Sockeye CAF technology platform enables adaptive supply chain collaboration, which is a supply chain transformation methodology for reaching throughout

dss agent  Application Framework The Sockeye CAF technology platform enables adaptive supply chain collaboration, which is a supply chain transformation methodology for reaching throughout the supply network to gain competitive differentiation. This methodology addresses the needs of complex trading networks. Adaptive supply chain collaboration requires a versatile, robust, and flexible technology platform. Sockeye has utilized a combination of technology concepts and advanced open standards to obtain Read More...
Plymouth Rock Energy Selects Cloud Extend
Cloud Extend is a cloud business process management (BPM) application from Active Endpoints, built on its flagship BPM system, ActiveVOS, and available in

dss agent  Rock Energy Selects Cloud Extend Cloud Extend is a cloud business process management (BPM) application from Active Endpoints, built on its flagship BPM system, ActiveVOS, and available in salesforce.com’s AppEchange marketplace. Cloud Extend aims to easily automate mundane sales, marketing, and customer service processes, and thus ensure that everyone on the team adheres to best practices. Cloud Extend empowers business users to create their own wizards in Salesforce CRM solutions to streamline Read More...
Help Is on the Line for Call Center Challenges
Call centers typically struggle with two major issues: ensuring high quality multi-channel communication and dealing with high employee turnover.Multi

dss agent  Is on the Line for Call Center Challenges Call centers typically struggle with two major issues: ensuring high quality multi-channel communication and dealing with high employee turnover. Multi-channel communication is no longer optional for call centers, as customers are used to having many options for interacting, ranging from phone and text to e-mail and social media. However, maintaining the quality of interactions across channels and reducing queuing and routing times have always been on the list Read More...
How to Survive a Software Selection Project When Your Boss Is a Sociopath
Is your boss the main reason you call in sick on Monday mornings? Do you need to “manage” your boss in order to get any work done? Do you find yourself in the

dss agent  It’s a software selection DSS that gives you free, detailed software comparisons based on your company’s profile. Look, we all know that working with people can sometimes be a little, uh, challenging. So I give you my most valuable tip for dealing with annoyances in your workplace: Denial . It works for me. How about you? This blog post was conceived, written, and edited in an atmosphere of serene tranquility*, with input from a group of unflappable* writers, consultants, and editors, all of whom are Read More...
Workday Tackles Big Data in the Cloud
At the recently held Workday Rising 2012 conference, Workday unveiled big data analytics for its users in human resources (HR) and financial departments

dss agent  Tackles Big Data in the Cloud At the recently held Workday Rising 2012 conference, Workday unveiled big data analytics for its users in human resources (HR) and financial departments. Workday plans to deliver big data capabilities (with no hardware required) to map and process external data sources and streams. One of Workday's design principles was to provide embedded contextual (relationship-aware) and fast in-memory business intelligence (BI) throughout the product. The product performs Read More...

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