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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 dss benchmarking


Business Intelligence and Data Management
The terms business intelligence (BI) and business performance management (BPM) are heard time and again, but what do they really mean for businesses? Getting

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » dss benchmarking

Facility Operations Maturity Model for Data Centers


An operations & maintenance (O&M) program determines to a large degree how well a data center lives up to its design intent. The comprehensive data center facility operations maturity model (FOMM) presented in this paper is a useful method for determining how effective that program is, what might be lacking, and for benchmarking performance to drive continuous improvement throughout the life cycle of the facility. This understanding enables ongoing concrete actions that make the data center safer, more reliable, and operationally more efficient.

dss benchmarking  Operations Maturity Model for Data Centers An operations & maintenance (O&M) program determines to a large degree how well a data center lives up to its design intent. The comprehensive data center facility operations maturity model (FOMM) presented in this paper is a useful method for determining how effective that program is, what might be lacking, and for benchmarking performance to drive continuous improvement throughout the life cycle of the facility. This understanding enables ongoing Read More

TEC Certified BPM Suite: Bizagi Does It Again


Having improved many of its functionality features, Bizagi recently released version 9.1.6 of its business process management (BPM) software. I’m pleased to announce that the Bizagi BPM Suite 9.1.6 is a TEC Certified system for BPM functionality. See TEC’s vendor showcase for a complete profile of Bizagi. You can download the full report, which covers Bizagi’s strengths and

dss benchmarking  Certified BPM Suite: Bizagi Does It Again Having improved many of its functionality features, Bizagi recently released version 9.1.6 of its business process management (BPM) software. I’m pleased to announce that the Bizagi BPM Suite 9.1.6 is a TEC Certified system for BPM functionality. See TEC’s vendor showcase for a complete profile of Bizagi . You can download the full report , which covers Bizagi’s strengths and weaknesses, and a benchmarking analysis of each functionality module according Read More

Increasing Business Agility: An Integrated Approach to Governance, Risk, and Compliance Management


A benchmarking survey shows that most organizations have a reactive method to governance, risk, and compliance (GRC) management, channeling resources and management attention to address specific regulatory mandates independently and in isolation from each other. The result: fragmented GRC activities and data sources that increase costs and hinder business agility. Find out how your company can become less reactive.

dss benchmarking  Business Agility: An Integrated Approach to Governance, Risk, and Compliance Management A benchmarking survey shows that most organizations have a reactive method to governance, risk, and compliance (GRC) management, channeling resources and management attention to address specific regulatory mandates independently and in isolation from each other. The result: fragmented GRC activities and data sources that increase costs and hinder business agility. Find out how your company can become less Read More

Automating Your Call Center Feedback


Almost everyone has had a bad call center experience—due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t communicate well. After, the story is told over and over to friends, warning them about doing business with "that company." Are your customers saying this about your local contact center? If so, do you know why? Learn why you should update your customer feedback systems.

dss benchmarking  Your Call Center Feedback Our Mindshare Call Center Supervisor solution can help you measure the performance of your agents continuously so you can seize opportunities in real time to jump in and coach. They'll appreciate the immediate feedback and feel better about their work. Source : Mindshare Technologies Resources Related to Automating Your Call Center Feedback : Call Centre (Wikipedia) Automating Your Call Center Feedback Call Center is also known as : Call Center Services , Inbound Call Read More

Should interBiz Mean Intelligence And Prediction Beyond ERP? - Part 2: Challenges and Market Impact


InterBiz remains one of the most widely used of the upper-mid-range ERP vendors. It has done much to rejuvenate its acquired enterprise applications arsenal. What remains is disseminating a clear message on which market the combined set of products has been targeting.

dss benchmarking  interBiz Mean Intelligence And Prediction Beyond ERP? - Part 2: Challenges and Market Impact Should Should interBiz Mean Intelligence And Prediction Beyond ERP? Part 2: Challenges and Market Impact P.J. Jakovljevic - December 10, 2001 Event Summary  In October and November, interBiz, the eBusiness applications division of Computer Associates International, Inc. (NYSE: CA), expanded its back-office solutions with the announcement of product enhancements and a free benchmarking service. The Read More

Making Your Supply Chain a Competitive Advantage: Implementing S&OP


Improving the supply chain is essential for any company that wants to gain or maintain a competitive edge. To do this, companies are adopting sales and operations planning (S&OP) strategies. Years ago—when the pace of market change was slow—S&OP was a nice-to-have; today it’s a business imperative! But it doesn’t have to happen overnight. By taking a five-step approach, companies can implement S&OP at their own pace.

dss benchmarking  Your Supply Chain a Competitive Advantage: Implementing S&OP Making Your Supply Chain a Competitive Advantage: Implementing S&OP If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Supply Chain Consultants (SCC) delivers strategic business solutions that enable clients to gather, process and share information across the extended supply chain. SCC solutions combine years of real world experience in the areas of sales and operations Read More

LNS Research


LNS Research provides advisory and benchmarking services to help line-of-business, information technology (IT), and industrial automation executives make critical business and operational decisions. LNS research focuses on providing insights into the key business processes, metrics, and technologies adopted in industrial operations.

dss benchmarking  Research LNS Research provides advisory and benchmarking services to help line-of-business, information technology (IT), and industrial automation executives make critical business and operational decisions. LNS research focuses on providing insights into the key business processes, metrics, and technologies adopted in industrial operations. Read More

Winning the PCI Compliance Battle


The payment card industry (PCI) Data Security Standard establishes common processes and precautions for handling credit card data. Although achieving PCI compliance can seem daunting, the requirements represent security best practices that should be observed by any organization with IT systems and data to protect. Learn about network scanning and security assessment solutions that can help you manage PCI compliance.

dss benchmarking  Data Security Standard PCI DSS Compliant , Data Security Standard DSS , PCI Compliant Merchants , PCI Compliant Service Providers , PCI Compliance Penalties , PCI Compliance Scanning , PCI Compliancevulnerability , Compliance Security Assessment , Security Standards , PCI Data Security , Database PCI Compliance , PCI Compliance Assessment , Security Risk Assessment , Risk Assessment Tool , PCI Security Audit , PCI Security Scan , Audit Risk Assessment , Requirement Risk Assessment , Regulatory Risk Read More

Transportation Management System (TMS)


Transportation Management System (TMS): The ability to manage orders, optimize loads, select the best carriers, tender shipments, manifest parcel, track their progress, and manage claims can reduce transportation costs by 10 to 30 percent. Freight Audit & Payment: By allowing experts to manage your contracts, audit your bills, allocate the charges, make the payments, and report the results, you are assured of paying the correct amount. Business Intelligence: Having the online tools to dynamically report, graph, map, trend, and model your entire operation provides the performance reporting, key performance indicator (KPI) dashboards, and insight for continuous process improvement and maximum savings. Global Consulting: With the information derived from these technologies, CTSI-Global is able to extend client savings by consulting in all key areas of interest including benchmarking, KPI management, global network design, bid preparation, and negotiations.

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Hypatia Research Group


Hypatia delivers market intelligence, industry benchmarking, best practice, maturity model, and vendor selection research for how businesses use software technology, professional services, and management consulting providers to capture, manage, analyze, and apply customer intelligence to enhance corporate performance and to accelerate growth.

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Benchmarking: How Am I Really Performing?


Benchmarking, as defined by the dictionary, is "a standard against which something can be measured or assessed." But what is benchmarking? What does it do? Why should I do it? What do I benchmark? And how can it help me?

dss benchmarking  How Am I Really Performing? What Is Benchmarking? Do you remember when you were in grammar school or high school, and at the end of every semester you received your report card ? Some dreaded that day and some welcomed it! Either way, it was the method that the school used to tell us and our parents how well (or not so well) we were doing in our job of getting an education. The report card was really just a benchmarking report! Benchmarking, as defined by the dictionary, is a standard Read More

Have ERP Solutions Become Greener during 2009?


If you haven’t read the blog post ERP Vendors, Are You Green Enough? that I wrote a little over a year ago, I recommend you read it first. After you’ve checked it out, I assume you’ll understand that I used a flawed and extremely simplified approach to “confirm” my impression of the correlation between the size of enterprise resource planning (ERP) vendors and the greenness of their offerings (see

dss benchmarking  ERP Solutions Become Greener during 2009? If you haven’t read the blog post ERP Vendors, Are You Green Enough? that I wrote a little over a year ago, I recommend you read it first. After you’ve checked it out, I assume you’ll understand that I used a flawed and extremely simplified approach to “confirm” my impression of the correlation between the size of enterprise resource planning (ERP) vendors and the greenness of their offerings (see below for further explanation). About a year later, I Read More

Building a Best-run Finance Organization: A New Role to Address Today’s Business Realities


One company executive has a growing influence in today’s boardroom—the chief financial officer (CFO). And the role of the finance organizations that these CFOs lead is expanding as well. Examine the changing role of the finance organization in today’s business environment, learn how your CFO can take on a more prominent role in defining company strategy, and find out how you can develop a best-run finance organization.

dss benchmarking  a Best-run Finance Organization: A New Role to Address Today’s Business Realities Building a Best-run Finance Organization: A New Role to Address Today’s Business Realities If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. SAP Americas is a subsidiary of SAP AG, the world's largest business software company and the third-largest software supplier overall. SAP Americas' corporate headquarters is located in Newtown Square, PA, a Read More

Case Study: Fetco Home Decor


Fetco Home Decor, designer and wholesaler of fashion frames and other décor products, was relying on Excel spreadsheets to perform its forecasting process. The lack of accuracy and accessibility resulted in ineffective forecasting—and higher-than-necessary inventory levels. After a quick implementation of a planning and forecasting solution, Fetco reduced inventory by 25 percent without affecting customer service levels.

dss benchmarking  Study: Fetco Home Decor With improved inventory planning, you achieve that balance between inventory investment and optimal customer service levels- leading to efficient supply chain management and enhanced profitability. Source : Demand Solutions Resources Related to Case Study: Fetco Home Decor : Customer Service (Wikipedia) Case Study: Fetco Home Decor Customer Services is also known as : Customer Services Levels , Customer Sales Service , Customer Service Account , Customer Service Articles , Read More