X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 dss customer focus


NetSuite ERP TEC Certified in Discrete Manufacturing ERP
TEC is pleased to announce that NetSuite ERP is now TEC Certified for discrete manufacturing enterprise resource planning (ERP) under TEC’s ERP Evaluation

dss customer focus  3402 Audit Completed, PCI DSS, Safe Harbor 2 automated upgrades per year for every customer (via patented rollout process) Ability to customize without getting into software version lock NetSuite is also the only ERP cloud vendor that makes its uptime statistics available to the world, 24/7 at this link . NetSuite ERP supports manufacturers with a focus on five key areas as shown in the diagram below: One critical area where NetSuite shines is in providing a solution that helps an organization attain

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Quote-to-Order (Q2O) Systems

Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming quoting and ordering processes, decrease unit costs, and lower sales costs. Q2O suites can further help enterprises increase sales effectiveness across all channels. These solutions help companies that sell complex products and services shift their focus to customer-facing sales and service issues. 

Start Now

Documents related to » dss customer focus

ERP Beginner's Guide In So Many Words


ERP remains the information backbone for contemporary manufacturing enterprises. However, today's ERP systems are required to address more than traditional processes taking place within the walls of an enterprise. This is a concise ERP reference guide for anyone needing a general knowledge of ERP features and the ramifications of implementing it (or not).

dss customer focus   Read More

A Case Study and Tutorial in Using IT Knowledge Based Tools Part 1: Decision Support Discussion


In going through a business decision process for complex technology selections, more and more use is being made of technologically driven processes using Decision support tools and captured knowledge. The use of these systems and the capability to drive a solution from them assumes an ability to accurately express business requirements and business value within these tools. In this article, we explore the marriage of knowledge management and decision support in forming knowledge based selection systems and procedures that can assist in reducing the current appalling record of IT project failures. This is illustrated by the process to select a Personal Digital Assistant (PDA).

dss customer focus   Read More

Fed Gives ERP A Shot In The Arm


There has been a hubbub in the public sector, with all major players fiercely competing and eventually winning important new federal contracts, primarily for components of enterprise applications. This strong government interest in ERP applications might explain a number of recent pundits’ retractions or downplaying of once brave and visionary statements of ERP obsolescence.

dss customer focus   Read More

SAP BusinessObjects Edge for Business Performance Management Certification Report


SAP BusinessObjects Edge is now TEC Certified for online comparison of business performance management (BPM) solutions in TEC's Evaluation Centers. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

dss customer focus   Read More

The Three Cs of Successful Positioning Part Four: The Customer


What's keeping your customer up at night? Know thy customers—and their problems.

dss customer focus   Read More

Customer One Solutions, Inc.


Customer One Solutions (COS) is a consulting firm specializing in the evaluation, selection and implementation of Customer Relationship Management (CRM) and Business Process Management (BPM) solutions. COS has implemented CRM solutions at organizations that range in size from 45,000 worldwide employees to 12 local employees. Our areas of expertiese include Financial services, telecommunications, manufacturing and professional service organizations. We specialze in the needs of small to mid sized businesses!

dss customer focus   Read More

Customer Care & Billing RFI/RFP Template


General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements

dss customer focus   Read More

Integrating Customer Relationship Management through Software As A Service


The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated business suites like NetSuite standalone solutions like salesforce.com, are heeding the demand for software as a service, but they are approaching the market with very different market strategies.

dss customer focus   Read More

Delivering Superior Customer Value in Insurance


Effective management of customer data is a critical success factor for insurers. To provide products and service that stand out from the crowd, insurers need a 360-degree view of each customer that covers his or her entire experience with the company. Read this white paper on how information technology that supports tightly integrated, end-to-end business processes can increase insurer responsiveness and customer loyalty.

dss customer focus   Read More