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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 dss empowers employees customers


Business Intelligence: Actionable Insights for Business Decision Makers
Despite significant investments in data collection and integration, few companies can redeploy accumulated data to drive business performance. To succeed, they

dss empowers employees customers  BI development | BI DSS | BI EIM | BI Enterprise Information Management | BI evaluation | BI Farm Decision Calculators | BI goals | BI innovation | BI lists | BI Management | BI management needs | BI need analysis | BI need website | BI needs | BI needs analysis | BI objects | BI objects software | BI planning | BI project | BI Software | BI system | BI Tools Decision Making | BI value | business analysis | business case | business case decision | business case maker | business case solution | business

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Management (BPM)

Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases.  

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Engaging Digital Customers Through Marketing Technology


Branch sales are expected to decline by at least 30% from 2012 to 2017, but retail banks are still facing pressure to increase total sales growth by 25%. In response, banks are placing greater emphasis on growing acquisition and cross-sales in digital channels to close this gap.

The nature of the digital customer has changed the effectiveness of digital sales solutions, and requires rethinking how banks can actually capture growth.

This white paper from Corporate Executive Board (CEB) recommends banks take some specific actions to get the most value from their digital marketing technology strategy. These actions include providing guidance for understanding and purchasing products and embedding the product offers into the customer lifecycle.

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Rootstock Software New Customers


Rootstock Software is a provider of cloud manufacturing and supply chain management (SCM) applications that integrate “out of the box” with native sales and accounting apps by salesforce.com and FinancialForce.com. This integration seems to have recently helped Rootstock ERP be selected by a couple of new customers. Recently, the vendor announced that Sanergy, a social enterprise in Nairobi

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Case Study: Customers Seeing ROI




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Do Your Customers Really Trust You? Well, That Depends …


Crises such as the one we’re currently going through seriously damage the trust bestowed by individuals upon corporations. This is more likely to result in the development of new corporate techniques to change these perceptions, which will most probably translate into new pressures from individuals, pressure groups, societies, or governments. Most likely, companies will be requested to

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Zero Contact Resolution: How to Keep Customers and Build Great Brands


For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading.

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iPad, Fashion PLM, and the Connection Between Fashion Designers and Customers


I recently had the opportunity to meet with Centric Software and get to know more about Centric 8 Product Lifecycle Management (PLM) and Sourcing Solutions for the fashion industry. Among the interesting topics discussed, a recently launched product called Collection Book for Fashion iPad app was most impressive. In my view, this iPad app is a great product, as it takes advantage of the user

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ERP Customers




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Mobility, Employees, Policies


Small to medium businesses (SMBs) are becoming increasingly mobile organizations. This paper discusses the growing concerns these organizations face with an increasingly distributed and mobile workforce, their specific information security needs, and protective measures they can take to meet these needs. It also reveals how software-as-a-service (SaaS) security services can help SMBs deliver protective measures.

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Case Study: Deutsche Bank Gets Closer to Customers with CRM Web Portal


With more than 5,000 global employees serving as touch points for sales and customer service, Deutsche Bank could no longer afford to rely on its outdated customer relationship management (CRM) systems. The financial services powerhouse now has a system that serves 5,500 Deutsche Bank employees, and includes information on over 10,000 customers. Find out how Deutsche Bank saved up to 40 percent in development costs.

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Yes, We Have No Bananas: Consumer Goods Manufacturers Serve Demanding Customers


Consumer packaged goods manufacturers have to measure the most important metric of all: orders delivered on time, in full. To accomplish this requires sophisticated inventory management and optimization tools for the consumer goods supply chain.

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