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Manhattan Associates and Kronos Join Forces for Omni-channel Retail Experience
At the NRF BIG Retail Show 2013, a new relationship was announced between Kronos and Manhattan Associates to help retailers profitably integrate their physical

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Quote-to-Order (Q2O) Systems
Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming...
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Documents related to » dss irc channels


Sword Ciboodle and SAS Analytics Intelligent Contact Center: Product Overview
The market for contact center solutions is divided between customer relationship management (CRM) solutions and call center solutions, typically from different

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iPayment Selects CallidusCloud's Commissions and Sales Enablement
iPayment, Inc., a provider of the merchant services business (credit and debit card payment processing services), has selected CallidusCloud's Commissions and

dss irc channels  industry-watch, callidus-software, calliduscloud, commissions, hcm, sales-performance-management, spm Read More...
Continuous File Integrity Monitoring: A New Approach for PCI DSS Compliance
When it comes to US Payment Card Industry Data Security Standard (PCI DSS) compliance, safe change actions are critical. But what’s the best approach for file

dss irc channels  New Approach for PCI DSS Compliance When it comes to US Payment Card Industry Data Security Standard (PCI DSS) compliance, safe change actions are critical. But what’s the best approach for file integrity monitoring and change detection? While there are many solutions on the market, continuous file integrity monitoring (CFIM) is winning over the competition worldwide. Find out how CFIM can handle your operational control monitoring requirements. Read More...
e-Spirit
e-Spirit is the manufacturer of the FirstSpirit™ Content Management System. Well-known customers from all business sectors rely on FirstSpirit™ for

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3 DSS Myths Exploded
Making a decision related to your own business or the company you work for is not simple: modern business models have too much information to be analyzed by one

dss irc channels  DSS Myths Exploded Making a decision related to your own business or the company you work for is not simple: modern business models have too much information to be analyzed by one person without the right tools. Examples of frequent but complex decisions include developing new business models, broadening investments on technology, expanding the number of stores, or even deciding whether it’s the right time to downsize the company. To make an informed decision, it’s necessary to collect the right Read More...
Delivering Superior Customer Service through Multiple Channels
Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

dss irc channels  delivering superior customer service multiple channels,delivering,superior,customer,service,multiple,channels,superior customer service multiple channels,delivering customer service multiple channels,delivering superior service multiple channels,delivering superior customer multiple channels. Read More...
SAP Acquires hybris
SAP has rocked the e-commerce/digital commerce world this week with the announcement of its intention to acquire hybris. Whether you believe that this is a

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A Pocket Guide for Financial Services
You've made the effort and created a great brand—but how do you ensure it stays intact as you diversify across multiple marketing channels, and product and

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Intentia Prepares for Merger with Lawson
Before merging with Lawson, Intentia already had initiated cost-cutting measures on its products, target markets, and sales channels. This, corporate cultural

dss irc channels  enterprise resource management,ERP,mid-market,tier two,service oriented architecture,SOA Read More...
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

dss irc channels  customer relationship management,CRM,call center solutions,knowledge management,KM,service resolution management,SRM,customer service,support and service,product specifications,technical support,billing questions,pricing and policy information,automated response system,contact channel Read More...
Can You See the Big Picture?
In today’s competitive global environment, with a proliferation of new products, channels, and SKU counts, maintaining inventory levels that synchronize supply

dss irc channels  supply chain management,scm,global scm,global supply chain management,supply chain management review,supply chain management software,global supply chain,what is supply chain management,supply chain logistics management,supply chain management certification,software supply chain management,supply chain,logistics supply chain management,value chain management,supply chain managment Read More...
The Next Big Thing or Integration-The Interaction Server Part 1: Background and Evolving Problem
Software Technology evolves in phases. The fundamental assumptions of the current era change dramatically, rendering existing solutions inadequate. This creates

dss irc channels  software technology,Interaction Server,Interaction Server Part 1,web servers,application servers,Web Services,Mobile devices,wireless networks,machine-to-machine interactions,integration solutions,WAP Browsers,multi-channel technology Read More...
Limiting Social Networking's Abuse of Mobile Bills
Balancing employee requests for keeping mobile channels open, while getting the right level of work and commitment from them, should not be left to chance. All

dss irc channels  IT Management,IT Budgeting,Cost Control,Risk Management,Resources Management,Strategic Planning,Telecom Services,Wireless Internet,Networking & Communications,social networks Read More...
Telecom Re-invention: Optimizing the Online Customer Experience
As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn

dss irc channels  e-commerce,electronic commerce,mobile commerce,it and internet companies,online catalogs products,online services,e-business,online shopping,business to business electronic commerce,e-shopping,e-tailers,mutli-chanel sale,virtual companies,ecommerce consulting,buying products over electronic systems Read More...

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