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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 dss support tec


TEC Case Study: Corona
Following several acquisitions, Colombia-based ceramics manufacturer Corona found itself with multiple enterprise resource planning (ERP) systems to manage. To

dss support tec  TM decision support system (DSS) and reports showing weighted average and ranked scores for each vendor solution a solid methodology for scoring vendor responses, ensuring confidence in final choice a faster, more efficient, and time-saving software selection project-done by distance and at minimal cost   Company Background: South American Ceramics Specialist Colombia-based Corona, a private, family-owned business founded in 1881, is one of the largest conglomerates in South America. Corona specializes

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CMMS - EAM Software Evaluation Report

The EAM Software Evaluation Report is geared toward groups that need to analyze requirements for a system, which supports maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. This Software Evaluation Report includes criteria for comparing general computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices. 

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Documents related to » dss support tec

TEC Product Certification Report: Meridian Global LMS 2008.2


Meridian Knowledge Solutions’ learning management system (LMS), Meridian Global LMS 2008.2, is now TEC Certified. The certification seal is a valuable indicator for organizations who rely on the integrity of TEC’s research services for assistance with their software selection projects. Download this 23-page TEC report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

dss support tec  TEC's decision support system (DSS) and analyst data assist with the evaluation, comparison, and selection of enterprise solutions and services. TEC's offerings include in-depth research, detailed product information, and software selection services for any industry or company size. Technology Evaluation Centers Inc. 740 St. Maurice, 4th Floor Montreal, Quebec Canada, H3C 1L5 Phone: +1 514-954-3665, ext. 361 Toll-free: 1-800-496-1303 Fax: +1 514-954-9739 E-mail: sfox@technologyevaluation.com Web site: Read More

Pronto Xi-The ERP from “Down Under” Becomes TEC Certified


Introduction to Pronto Software I’m pleased to say that the certification for the PRONTO-Xi enterprise resource planning (ERP) system has been completed by TEC’s analyst team. Here I’d like to share my impression and some conclusions regarding this system with you. This past week we had the pleasure of receiving Pronto as guests at TEC’s offices. Both Terry Leister, VP North America

dss support tec  eBestMatch™ decision support system (DSS), which can be used by anyone looking to do a similar exercise for any enterprise software selection project. Among the functionality of the Pronto Xi ERP system, I would like to highlight the following: I personally liked the user interface logic that the system is based on, where the user has a variety of information readily available on the screen—in real time. In combination with online queries, screens, reports, and drill-down and screen customization Read More

A New Look on the Horizon for TEC


Technology Evaluation Centers (TEC) has announced that it will be launching its redesigned web site on February 14, 2007. The announcement comes after months of information gathering and a refocus on its core competencies of enterprise software selection.

dss support tec  provides decision support systems (DSS) that enable stakeholders to objectively identify the software products that best fit their company’s unique business and systems requirements, and that contribute most effectively to superior business performance. Contact: Rezaul Haque, Internet Marketing Coordinator Technology Evaluation Centers (TEC) 740 St. Maurice, 4th Floor Montreal, Quebec Canada H3C 1L5 (514)954-3665, ext. 259 Read More

TEC Lean and Green Manufacturing Buyer’s Guide


While the need for sustainable development is affecting how organizations do business, the idea of environmental and corporate responsibility as value drivers is still relatively new. Many companies are just beginning to adopt an approach that provides measurable results. Learn how reducing waste and creating efficiencies within your company can make a difference to the environment, the economy, and your bottom line.

dss support tec  TEC's decision support system (DSS) and analyst data assist with the evaluation, comparison, and selection of enterprise solutions and services. TEC's offerings include in-depth research, detailed product information, and software selection services for any industry or company size. Technology Evaluation Centers Inc. 740 St. Maurice, 4th Floor Montreal, Quebec Canada, H3C 1L5 Phone: +1 514-954-3665, ext. 256 Toll-free: 1-800-496-1303 Fax: +1 514-954-9739 E-mail: buyersguide@technologyevaluation.com Web Read More

All Inclusive ERP: Full Support Without Increased Investment


While ERP systems are intended to support a business from end to end, many manufacturers choose to support their operations with extensions to ERP. But for some organizations, an ERP system is fully capable of supporting all their operations, even if they don’t know it. Read up on the benefits that SMB manufacturers have seen from ERP when they rely more heavily on the functionality contained within their ERP system, rather than extensions.

dss support tec  Inclusive ERP: Full Support Without Increased Investment While ERP systems are intended to support a business from end to end, many manufacturers choose to support their operations with extensions to ERP. But for some organizations, an ERP system is fully capable of supporting all their operations, even if they don’t know it. Read up on the benefits that SMB manufacturers have seen from ERP when they rely more heavily on the functionality contained within their ERP system, rather than extensions. BEGI Read More

Dell Unveils Internet-Enabled Customer Support Strategy


Dell Computer announced its plans to provide Internet-based, automated customer support.

dss support tec  Unveils Internet-Enabled Customer Support Strategy Dell Unveils Internet-Enabled Customer Support Strategy R.A. Krause - September 3rd, 1999 Event Summary On August 25th, Dell Computer Corporation said it will provide, over the Internet, advanced customer support capabilities that will eventually help all Dell systems detect, diagnose and resolve most of their own problems automatically without human interaction. Market Impact Dell is getting in early on the overall electronic support marketplace, pred Read More

Zavanti ERP Is TEC Certified for ERP for Services and PPM for PSA Evaluation


TEC is pleased to announce that Zavanti ERP by Zavanti is now TEC certified in the enterprise resource planning (ERP) for services and project portfolio management and professional services automation (PPM for PSA) software spaces. Zavanti offers an end-to-end suite of solutions for the property development, building and construction, property management, and professional services organizations, particularly the engineering, architecture, contractors, and consultants vertical markets.

dss support tec  ERP Is TEC Certified for ERP for Services and PPM for PSA Evaluation TEC is pleased to announce that Zavanti ERP by Zavanti is now TEC certified in the enterprise resource planning (ERP) for services and  project portfolio management and professional services automation (PPM for PSA) software spaces.   Zavanti was founded in 2001 and is based in Sydney, Australia. Zavanti offers an end-to-end suite of solutions for the property development, building and construction, property management, and profe Read More

Concept by Configure One Is Now a TEC Certified Quote-to-Order Solution


TEC is pleased to announce that Concept by Configure One is now a TEC certified quote to order (Q2O) solution and is available for evaluation online in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers.

dss support tec  by Configure One Is Now a TEC Certified Quote-to-Order Solution TEC is pleased to announce that Concept by Configure One is now a TEC certified quote to order (Q2O) solution and is available for evaluation online in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. To achieve TEC Certification, Configure One completed TEC’s detailed questionnaire ( download sample Q2O RFI template ) and delivered a comprehensive product demonstration for the Read More

UNIT4 Agresso ERP Is Now TEC Certified


UNIT4’s flagship product Agresso ERP has been TEC certified in the ERP for services software space. The application demo confirmed that the software is a powerful, flexible, and immensely user-friendly solution for the service-oriented industry, with a strong focus on project management.

dss support tec  Agresso ERP, UNIT4, ERP for services, TEC certified, TEC certification, service industry Read More

ITIL Service Support Processes in Record Time


To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas.

dss support tec  Service Support Processes in Record Time To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas. Read More

How KNOVA Supports and Extends Knowledge-centered Support (KCS)


Today’s support organizations often face the challenge of providing efficient and effective customer service. Without the right tools, it can become an uphill battle. To gain true scale and effectiveness in service and support, many organizations are now turning to knowledge management initiatives like knowledge-centered support (KCS)—a business process that directly addresses the root causes of support inefficiencies.

dss support tec  KNOVA Supports and Extends Knowledge-centered Support (KCS) Today’s support organizations often face the challenge of providing efficient and effective customer service. Without the right tools, it can become an uphill battle. To gain true scale and effectiveness in service and support, many organizations are now turning to knowledge management initiatives like knowledge-centered support (KCS)—a business process that directly addresses the root causes of support inefficiencies. Read More

TEC Brings Its CRM Evaluation Center to the Latin-American Region


Technology Evaluation Centers (TEC), a global company specializing in on-line services for software evaluation, launched the Spanish CRM Evaluation Center to support Latin-American companies investing in CRM, to make objective and impartial selections; the CRM market in the region is estimated in $166 million (USD), according to IDC.

dss support tec  Brings Its CRM Evaluation Center to the Latin-American Region TEC Brings Its CRM Evaluation Center to the Latin-American Region Montreal, Canada (PRWEB) - February, 17 2006 Technology Evaluation Centers (TEC), a global company specializing in on-line services for software evaluation, launched the Spanish CRM Evaluation Center to support Latin-American companies investing in CRM, to make objective and impartial selections; the CRM market in the region is estimated in $166 million (USD), according to Read More

GLOVIA G2 Is TEC Certified: Maximum Value, Minimum Hype


GLOVIA G2 has been TEC certified for evaluation of enterprise resource planning (ERP) software for discrete manufacturing, and TEC senior ERP analyst Aleksey Osintsev really likes how this product is built and how it's promoted. Glovia's approach is all lean.

dss support tec  G2 Is TEC Certified: Maximum Value, Minimum Hype I am especially glad to announce that Glovia International’s GLOVIA G2 has been TEC certified for evaluation of enterprise resource planning (ERP) software for discrete manufacturing. I have been watching how this vendor does things for several years, and I can tell you that I really like how its product is built and how it’s promoted. Glovia International is a wholly owned subsidiary of Fujitsu Limited, a world-leading multinational information Read More

TEC Presents Its 2009 Business Intelligence State of the Market Report


Technology Evaluation Centers Inc. (TEC), the leading resource for enterprise software selection, has released a new business intelligence (BI) market report that discusses the advantages of BI 2.0.

dss support tec  TEC's decision support system (DSS) and analyst data assist with the evaluation, comparison, and selection of enterprise solutions and services. TEC's offerings include in-depth research, detailed product information, and software selection services for any industry or company size. www.technologyevaluation.com . Read More