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Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 1: Recent Announcements
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002 will, for some more tenacious Tier 2

duplicate contact record merge  into a single record. Duplicate records are automatically deleted, and all history and transactions associated with the deleted records are moved automatically to the main record. Another new utility enables the transfer of any data to or from any IMPACT CRM database - not just account records. This tool facilitates the transfer of data from other contact managers or customer databases into IMPACT CRM without losing any history or detail. It also eases the copying of specific accounts between IMPACT CRM Read More
Electronic Medical Records (EMR) for the Health Care Industry
Electronic Medical Records (EMR) assists physicians and other clinicians document patient care for current visits and provides access to patient clinical history. Sometimes may be referred to as co...
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Documents related to » duplicate contact record merge


CRM and BPM: “We Goes Together Like Peas and Carrots”
In 2009, I attended two Gartner Summit events: the Gartner Business Process Management (BPM) Summit in March in San Diego; and Gartner Customer Relationship

duplicate contact record merge  automatically detect and cleanse duplicate data, many wasted cycles can be avoided. Equally vexing is the issue of preventing unwanted communications, and if done manually, this task can siphon off many man-hours. Automatically excluding these “opt-out” contacts based on contact preferences can help prevent costly mishaps and enable employees to focus on higher value tasks. Another way to improve productivity is to reduce the time needed for daily tasks. For example, in Microsoft Dynamics CRM, the Read More
Customer Data Integration: A Primer
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience. Implementing CDI within a

duplicate contact record merge  cleansing activities include removing duplicate records as well as fixing common spelling errors. Within CDI, the importance of cleansing and standardization activities takes center stage within integration efforts, since a single version of the truth is what organizations need to implement a successful CDI initiative. Data profiling identifies statistics about the data available in existing databases. Two main aspects of data profiling that are essential for a successful CDI implementation are Read More
Six Steps to Manage Data Quality with SQL Server Integration Services
Without data that is reliable, accurate, and updated, organizations can’t confidently distribute that data across the enterprise, leading to bad business

duplicate contact record merge  can help you cleanse duplicate records, you will likely need to cleanse your data attributes. In many situations, you will still need to perform data cleansing to manage conflicting attributes across different data sources. Transactions — Creating a master business entity typically involves consolidating data from multiple source systems. Once you have identified a mechanism to bridge and cleanse the data, you can begin to categorize the entity based on the types of transactions or activities that the Read More
Baan And SSA GT Merge To Form A Mid-Market Empire With An ''Iron Side'' Part Three: Market Impact On SSA GT
Like the previous few SSA GT's acquisitions, this merger too seems aimed at enlarging combined Baan and SSA GT's customer base, market share, and, more

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PowerTrieve, A LEAP For CRM?
Although CRM applications, Portals, and Contact Centers are contributing to the improvement of customer relationships and the effectiveness of employees; in

duplicate contact record merge  A LEAP For CRM? Event Summary Although CRM applications, Portals, and Contact Centers are contributing to the improvement of customer relationships and the effectiveness of employees; in many cases they remain convoluted to users whether they are customers or company employees. Some software solution vendors have developed a noteworthy approach to alleviate those complexities using natural language recognition or LEAP (Language Enabled Application Platform). We met with one of them at the Read More
Making the Most of Workforce Optimization: An Agent Lifecycle Approach
Many customer contact organizations have implemented workforce organization (WFO) as an operational strategy to improve the performance of customer care

duplicate contact record merge  the Most of Workforce Optimization: An Agent Lifecycle Approach Many customer contact organizations have implemented workforce organization (WFO) as an operational strategy to improve the performance of customer care professionals once they are on the contact center floor. A sound WFO practice starts well before then with the recruitment and hiring of agents who demonstrate the necessary skills and abilities to be successful. But the hiring process is often overlooked as a key step in implementing an Read More
Computer Guidance Corporation
Computer Guidance Corporation has a track record of helping commercial contractors achieving quantifiable benefits as a result of implementing our eCMS

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Integrated EAM for Hotels: An Overview
According to a recent NYT article, the hotel industry saw record revenue last year reaching $138 billion, growing $28 billion from the previous year. In

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ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

duplicate contact record merge  itil implementation,service and support conditions,itil implementation plan,itil implementation roadmap,itil implementation project,itil implementation guide,itil implementation plan template,itil implementation strategy,itil implementation project plan,itil implementation steps,itil implementation templates,itil implementation checklist,benefits of itil implementation,itil implementation approach Read More
Supply Chain Vendors GT Nexus and TradeCard to Merge
In surely one of the first mergers of the year, GT Nexus and TradeCard are announcing their intent to merge their companies. GT Nexus provides a cloud-based

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Baan And SSA GT Merge To Form A Mid-Market Empire With An ''Iron Side'' Part Two: Market Impact On Baan
Baan is now in a much better company, one that is solely dedicated to the enterprise applications business. In addition to Baan being in a better shape and

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Brio Technology Reports Record Second-QuarterEarnings
M2 Presswire - October 22, 1999 - Brio Technology, Inc., (NASDAQ: BRYO) today reported revenues of $30.7 million for its second fiscal 2000 quarter ending

duplicate contact record merge  brio reporting software,brio software,brio software download,brio software inc,application integration,application integration solution,application integration solutions,application to application integration,b2b integration,business application integration,business integration,business process integration,crm integration,data integration,data integration solutions Read More
Mindjet and Spigit to Merge Their Innovation Wares
My recent blog post discussed the increasing need for enterprise innovation management (EIM) software covering all of the innovation lifecycle stages, from

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