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Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 1
While Microsoft Corporation has not usually been that forthcoming about breaking down its revenues per individual product lines, during one earnings

dynamics crm vs siebel  Communications , and  Microsoft Dynamics CRM . In fact, as stated in  my previous blog post on Microsoft’s technology for enterprise applications , Microsoft Dynamics CRM and  Microsoft Dynamics AX (formerly Axapta ) already have built-in  unified communications (UC)  traits and collaborative SharePoint portal capabilities. Microsoft claims that its so-called “CRM+” combination (i.e., Dynamics CRM and SharePoint) has become a compelling customer  value proposition . The  entire Microsoft Read More
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » dynamics crm vs siebel


What 2010 Meant For Microsoft Business Solutions
In 2008, I wrote a four-part series that explained in great detail Microsoft’s platform technology pieces, commonly used in Microsoft Dynamics and many

dynamics crm vs siebel  Dynamics ERP , Microsoft Dynamics CRM , Microsoft Office, and Microsoft SharePoint Server to run their businesses, that announcement signaled new opportunities to increase productivity. New Business Productivity Enablers Some of the key new features and benefits of these new products' launch and integration included the following: New  Microsoft Excel 2010 features such as Slicers  and  Sparklines . These features make Microsoft Dynamics (and many other ERP and CRM products for that matter) information Read More
The Wizardry of Business Process Management - Part 3
Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts and parcels, and the software category’s

dynamics crm vs siebel  Chordiant Software , Microsoft Dynamics CRM by Microsoft , Siebel by Oracle ; Pivotal CRM by CDC Software , and Consona CRM to name but a few. There is also competition coming from companies that provide application specific software for the financial services, healthcare, insurance, and other specific markets such as Norkom Technologies , SmartStream Technologies , SunGard , The TriZetto Group , Oracle's solutions for financial services , Misys , etc. An interesting nugget of information is that Pega use Read More
Microsoft Lays Enforced-Concrete Foundation For Its Business Solutions Part 3: Challenges
MBS is both a threat and an opportunity for the most nimble vendors, and mid-market CRM vendors might have acquired another lease of life extension in the

dynamics crm vs siebel  package nine years after Dynamics was introduced as its replacement. One could only imagine the magnitude of complications to keep abreast of concurrently dealing with the above-mentioned plethora of technologies, not to mention a steep learning curve for current VB 6 developers into a true object-oriented paradigm of C# language within .NET. While MBS gets distracted by its efforts to execute on a clear and concise product roadmap for partners and prospects, as to neutralize significant overlaps in the a Read More
BigIdeas 2011: Of BigMachines’ Quantum Leap - Part 2
Part 1 of this blog series talked about my very first attendance of BigIdeas, BigMachines’ annual user conference that takes place in the fall in Chicago. I

dynamics crm vs siebel  alliances, while the Microsoft Dynamics CRM partnership is still budding. The only apparent non-show was SAP , where Cincom Acquire ,  Configure One , and  Cameleon Software  for now seem to have the upper hand. About 70 percent of BigMachines customers are salesforce.com’s customers too, while Oracle CRM On Demand customers account for about 10 percent. With Oracle, the alliance is more of a co-opetition, in light of Oracle having four sales/product configurator products: in Oracle E-Business Suite Read More
BPM Showdown! Oracle's Hyperion System 9 vs. OutlookSoft vs. Cartesis Suite
I'm Lyndsay Wise, senior research analyst at Technology Evaluation Centers. Welcome to another in TEC's series of enterprise software Showdowns. Today's

dynamics crm vs siebel  BPM Showdown!,BPM,Hyperion System 9,OutlookSoft,Cartesis Suite Read More
The Case for a New CRM Solution
CRM software has gone well beyond being a

dynamics crm vs siebel  Case for a New CRM Solution CRM software has gone well beyond being a good to have capability. Senior management is now generally quite clear that this genre of software is needed. However, it also often acknowledged that companies that have deployed CRM software solutions have not obtained the benefits that were promised. When we understand the reasons for this dissatisfaction, we can make the case for a new CRM solution. See the benefits of a new CRM solution. Read More
Welcome to ERP - Distribution Showdown! Epicor Enterprise vs. JDA Supply Chain Planning & Optimization Suite vs. Pronto Xi
I'm Larry Blitz, editor of Technology Evaluation Centers’ (TEC) Vendor Showdown series. Welcome to our latest: ERP - Distribution Showdown. You’ll notice this

dynamics crm vs siebel  3pl logistics,best erp,best erp software,best erp solutions,best erp system,best erp systems,best of breed erp,compare erp,compare erp software,compare erp systems,effective supply chain management,erp accounting system,erp advantages,erp applications,erp baan Read More
Soffront CRM
The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales

dynamics crm vs siebel  CRM The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales automation, employee support, knowledge management, asset management, and mobile CRM. Read More
Liberty Alliance vs. WS-I; J2EE vs. .NET; Overwhelmed .YET? Part 2: Comparison, Challenges, & Recommendations
The battle for the dominance in Web services has so far largely been a war of words without the clear winner yet (and not any time soon). While interoperability

dynamics crm vs siebel  application server,visual studio,sql server,liberty alliance,web services,web services interoperability,ws-i,organization for the advancement of structured information standards,sun microsystems,microsoft's .net,visual studio application development suite,web development,web-based applications,building java applications,.net application Read More
The Real Challenge of CRM: Employee Buy-In
Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has

dynamics crm vs siebel  Real Challenge of CRM: Employee Buy-In The Real Challenge of CRM: Employee Buy-In If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Oncontact is dedicated to providing mid-market companies with easy-to-use, quick to implement, cost-effective CRM solutions that enable you to better serve your customers and prospects. Source : Oncontact Software Resources Related to The Real Challenge of CRM: Employee Buy-In : Customer Relationship Read More
Welcome to ERP Showdown! Infor SyteLine vs. Exact Software Macola ES vs. QAD Enterprise Application
Today's ERP Showdown pits Infor SyteLine vs. Exact Software Macola ES vs. QAD Enterprise Application, all aimed at medium-sized businesses in the $250 million

dynamics crm vs siebel  epicor 9,epicor iscala,erp advantages,erp application,erp applications,erp audit,erp baan,erp benefits,erp business process,erp checklist,erp companies,erp comparison,erp consultants,erp consulting,erp costs Read More
Benefits of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions
The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true

dynamics crm vs siebel  of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true integrated customer relationship management (CRM) and enterprise resource planning (ERP) software. On-demand, software as a service is changing all that. The lower costs and the short implementation period for an on-demand customer relationship management solutions make Read More
CRM Without Compromise: A Strategy for Profitable Growth
Find out in CRM Without Compromise: A Strategy for Profitable Growth.

dynamics crm vs siebel  Without Compromise: A Strategy for Profitable Growth All companies want to increase revenues—and a solid customer relationship management (CRM) strategy can help make it happen. CRM is designed to help you maximize sales from existing customers and bring in new accounts. But how does CRM work? What are its key components? And how can you employ it to make your organization more profitable? Find out in CRM Without Compromise: A Strategy for Profitable Growth . You'll learn about CRM from all the key Read More

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