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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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The Old ERP Dilemma: How Long Should You Pay Maintenance?
After a company has decided to keep an existing ERP system, the next decision is how long should they continue to pay the vendor for maintenance.

e bill pay  Insurance policy One IT executive stated that she saw the maintenance agreement as an insurance policy. She did not know what could happen, but she felt that paying the maintenance bill lowered the IT risk for her company. Clearly, this value is a function of how any one company looks at risk — how much are they willing to accept? Other Some vendors offer seats at user conferences, on-line FAQ's, newsletters, etc. as part of their maintenance agreements. If some of this is not really tied to the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for the Telecommunications Industry RFI/RFP Template

CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements 

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A Well-designed Solution for Sourcing: Its Technological Foundation and How It Works


TradeStone has developed an application that can be quickly configured to shift data in and out of traditional enterprise planning systems. Organizations can thus more easily intertwine basic procurement information with crucial sourcing data such as specifications, schedules, and statuses.

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Retained IT Staff: On e Size Doesn’t Fit All Models


Retaining good IT staff for clients is no easy task. They face issues regarding competitive rates, contracts, benefits, liabilities, and more. So how do companies determine if they have the right model of retained staff? Or how much of a firm’s IT should be outsourced? What are the typical billing models used by service providers? Get help with these and other questions, addressed from the service provider’s perspective.

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Development of an Internet Payment Processing System


This article describes the author's experience with the development of the first Yugoslav Internet payment processing system. The system's architecture is very similar to the Three Domain (3D) model that started to emerge later. This success story is worthwhile sharing with a wider audience.

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When Small Business Packages Have Enterprise Appeal


As an APS-based business management system, NetSuite can effectively serve the needs of small medium businesses. Its integrated application uses three distinct building blocks: customer relationship management, back-office ERP and accounting, and a robust set of e-commerce applications.

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Legal Considerations in E-commerce


Doing business on the Internet can involve some tricky legal issues. This article will help you understand the kinds of information you need to provide to your attorney to get the best possible advice on setting up your new Internet business.

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Smart e-HR


ePower solutions include personnel administration and performance management. It also offers training and tools in HR help desk, personal development, job descriptions, organizational charts, and 180 or 360 degree feedback.  

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The Digital Competitive Advantage: There’s More to E-mail than E-mail


How does your company approach direct mail? Do you just randomly send the same package to everyone on your list, without regard for past behavior or purchase models? Probably not—so why is it that when it comes to e-mail marketing, many companies apply an entirely different standard? Don’t waste your time and your customers’—use information about their online activities to get a better customer view and increase revenues.

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Oracle E-Business Suite (12.1) for ERP for Non-manufacturing Services Certification Report


Oracle E-Business Suite (12.1) is now TEC Certified for online comparison of enterprise resource planning (ERP) for services solutions in TEC's Evaluation Centers. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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HP e-Vectra Product Follow-up


Hewlett Packard announced that the e-Vectra sealed case would include an “easy swap” hard drive.

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E-mail 101


The first e-mail programs were created in the late 60s/early 70s—simpler times, when everyone on the network was trustworthy. Even knowing what we know today about spammers, we still tend to take e-mail for granted, and trust it far more than it deserves. Learn about the components of the e-mail system, understand how e-mail moves on the Internet, and find out how to interpret e-mail message headers.

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