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Software Functionality Revealed in Detail
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 e commerce in a brick and click organisation


Telecom Re-invention: Optimizing the Online Customer Experience
As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Learning Management Suite RFI/RFP Template

Classroom Training Management, E-learning Management, Custom Content Authoring/Publishing Tools, Virtual Classrooms, Course Content/Learning Object Management, Communication and collaboration, Assessment and Evaluation, Performance Support, Blended Learning, Competency and Performance Management, E-commerce Support, Reporting, Analytics, Language Support, Usability, Support, Product Technology and Support 

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Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?


Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating demand for its service lines; healthy win ratios; and solid execution of its aggressive business plan.

e commerce in a brick and click organisation  There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider? While enterprise application vendors continue to relentlessly raise annual support and maintenance (S&M) fees year over year, and report ever higher S&M revenues and profit margins, some dismayed or conservative customers might consider turning to the likes of Rimini Street ( http://www.riministreet.com ). Such third party S&M providers are enabling, at this stage, mostly some of the disconcerted Siebel , PeopleSoft Read More

The Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It


ecFood is a strategic sourcing vendor focused on the industrial food market. Its recent financial results prove that being highly focused can bring value to the target market and success to a "dot-com".

e commerce in a brick and click organisation  Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It Event Summary Food and beverage industry strategic sourcing vendor ecFood , recently announced exceptional results for 2001 with dramatic increases in revenue, gross margin, transaction volume, customer acquisition and services. The privately held company closed out the year with record-breaking performance, including an 815% increase in gross margin from 2000 and revenue of $37.6 million. ecFood also acquired a major Read More

A How-to Guide for a Radio Frequency Identification Site Survey


As organizations prepare for a radio frequency identification (RFID) implementation, they often don't understand the preliminary work necessary to begin the project. The importance of a site survey can influence the success or failure of an RFID project.

e commerce in a brick and click organisation  How-to Guide for a Radio Frequency Identification Site Survey A best practice approach to a radio frequency identification (RFID) implementation suggests that, as a preparatory task, a site survey be completed beforehand. A site survey will identify issues and hurdles to an RFID implementation, and suggest helpful, industry-proven techniques to solve these problems. The equipment, connection procedures, and methodology, as well as a list of tips for completing a site survey, are explored in this second Read More

Vox Populi: What Does a Day in the Life of a Regular Business User Look Like?


Vox populi is Latin for “voice of the people”– in broadcasting and television, they use the "vox pop interview" to get spontaneous opinions on a subject, from different, randomly selected people. My idea is to apply the concept to our blog—whenever you see a blog post starting with “Vox Populi,” it means we’re seeking your opinion. In broadcasting, only a few people are interviewed, and the

e commerce in a brick and click organisation  Populi: What Does a Day in the Life of a Regular Business User Look Like? Vox populi is Latin for “voice of the people”– in broadcasting and television, they use the vox pop interview to get spontaneous opinions on a subject, from different, randomly selected people. My idea is to apply the concept to our blog—whenever you see a blog post starting with “Vox Populi,” it means we’re seeking your opinion. In broadcasting, only a few people are interviewed, and the answers are edited. On Read More

Leadership When It Really Matters: A Closer Look at Investing in PLM Technology to Profit in a Down Economy


Loss of strategic vision and leadership can pose a greater threat to organizations than dramatic economic downturn. Companies that invest in technology wisely will gain a competitive advantage and even prosper during hard times. Achieving financial results hinges on finding a product lifecycle management (PLM) solution that delivers business benefits not only in the short-term but also long into the future. Read how now.

e commerce in a brick and click organisation  When It Really Matters: A Closer Look at Investing in PLM Technology to Profit in a Down Economy Loss of strategic vision and leadership can pose a greater threat to organizations than dramatic economic downturn. Companies that invest in technology wisely will gain a competitive advantage and even prosper during hard times. Achieving financial results hinges on finding a product lifecycle management (PLM) solution that delivers business benefits not only in the short-term but also long into the Read More

A Delicate Dance of Supply & Demand, Part 1: A Primer on Dairy Industry Complexity


The dairy industry is grueling. For farmers, the past decade has been a roller coaster of soaring fuel and feed prices and plummeting dairy sales prices, crushing many industry veterans. This white paper is intended to provide a baseline understanding of the historic and present-day challenges players in the industry face that are largely the product of governmental involvement and outside their individual control.

e commerce in a brick and click organisation  Delicate Dance of Supply & Demand, Part 1: A Primer on Dairy Industry Complexity The dairy industry is grueling. For farmers, the past decade has been a roller coaster of soaring fuel and feed prices and plummeting dairy sales prices, crushing many industry veterans. This white paper is intended to provide a baseline understanding of the historic and present-day challenges players in the industry face that are largely the product of governmental involvement and outside their individual control. Read More

A Very Helpful Tool When You’re Choosing a New Software Solution


If you've ever been involved in selecting a business software solution, you know how tricky it can be. Today’s software systems are quite complex, and it can be very difficult to tell which vendor has the solution best suited for the special needs and business processes of your organization. One way to help avoid making a bad choice is to have a complete list of software functions to refer to.Let

e commerce in a brick and click organisation  Very Helpful Tool When You’re Choosing a New Software Solution If you've ever been involved in selecting a business software solution, you know how tricky it can be. Today’s software systems are quite complex, and it can be very difficult to tell which vendor has the solution best suited for the special needs and business processes of your organization. One way to help avoid making a bad choice is to have a complete list of software functions to refer to. Let's say you're going to be choosing a new Read More

A Traditional "Local Touch" Leader Espouses a More Global Vision


Rather than pursuing the usual route and writing our opinions and analyses of major market trends and then giving the pertinent vendors a chance for a factual review and feedback, we’ve done the opposite, and have asked different vendors about their opinions and their approaches to market trends. Sage is the most recent vendor to join this discussion.

e commerce in a brick and click organisation  Traditional Local Touch Leader Espouses a More Global Vision Introduction The response to our article series where we solicited vendors' input on a number of market trends has received much attention and reaction from readers and vendors alike. Infor and IFS were the first two to respond (see Two Stalwart Vendors Discuss Market Trends ), followed by Progress Software (see Open Platform Provider Answers Questions about the State of the Market ). Now another prominent market player has joined the Read More

Taking Innovation from a Buzzword to a Business Standard


Companies realize that innovation can mean the difference between effectively growing or transforming their business and falling behind. But for a company to thrive in today’s environment, innovation has to be seen as more than a clichéd talking point. It has to be a key part of the company’s core business processes. Download this interview with Eric Verniaut, SAP’s head of North America services, to find out how innovation has helped services delivery models to evolve.

e commerce in a brick and click organisation  a Buzzword to a Business Standard Companies realize that innovation can mean the difference between effectively growing or transforming their business and falling behind. But for a company to thrive in today’s environment, innovation has to be seen as more than a clichéd talking point. It has to be a key part of the company’s core business processes. Download this interview with Eric Verniaut, SAP’s head of North America services, to find out how innovation has helped services delivery models to Read More

A Step-by-step Guide to Securing Your Apache Web Server with a Digital Certificate


Testing, installing, and using a digital certificate on your Apache Web server can benefit your business by addressing online security issues. If your system’s security is maximized, your customers can feel more confident about using your site to perform transactions. Get the lowdown on best practices for setup to help you ensure efficient management of your encryption keys and digital signatures.

e commerce in a brick and click organisation  Step-by-step Guide to Securing Your Apache Web Server with a Digital Certificate Testing, installing, and using a digital certificate on your Apache Web server can benefit your business by addressing online security issues. If your system’s security is maximized, your customers can feel more confident about using your site to perform transactions. Get the lowdown on best practices for setup to help you ensure efficient management of your encryption keys and digital signatures. Read More

A Tale of a Few Good SCM Players - Part 4


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e commerce in a brick and click organisation  made an acquisition since Evant in 2005, and that it has grown organically from US$246 million in 2005 to US$337.4 million in 2007. The reality is that the vendor is not really choking, but perhaps having hiccups due to two tough quarters of late. One saving grace for Manhattan could indeed be the SCPP and its distribution order management (DOM) capabilities, but that product and references have yet to gel, and  Sterling Commerce has been the leader there (as mentioned in Part 1 ). The conundrum is that Read More

A CRM System Needs A Data Strategy


A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy for actually using that data. Here is an overview of how to evolve the focus of a data strategy to specifically suit both the acquisition and retention phases.

e commerce in a brick and click organisation  CRM System Needs A Data Strategy Introduction An underutilized customer relationship management (CRM) system - or one that cannot match its owner's expectations - will reflect poorly on both the vendor who sold it and the IT manager who authorized the purchase and installed it. Both, however, can help successfully manage such expectations (and add value to their respective roles) by wisely counseling about the strategic context into which a CRM system must function. Simply put, the market includes plenty Read More

Achieve a Complete Business Picture with a BI Dashboard


With the right business intelligence (BI) solution, any enterprise can improve performance, decrease time to market, analyze and forecast data, and achieve competitive advantage. However, it is important to consider whether your BI provides timely, clear data and integrates data from every possible source within the organization. The enterprise must carefully consider its specific requirements and choose a solution that provides the right information to the right user at the right time. Download this report to learn more.

e commerce in a brick and click organisation  a Complete Business Picture with a BI Dashboard With the right business intelligence (BI) solution, any enterprise can improve performance, decrease time to market, analyze and forecast data, and achieve competitive advantage. However, it is important to consider whether your BI provides timely, clear data and integrates data from every possible source within the organization. The enterprise must carefully consider its specific requirements and choose a solution that provides the right information Read More

Baan Seeking A New Foster Home -- A Déjà vu Or Not Quite? Part Two: Baan Under Invensys


Baan's phase under Invensys, after a turbulent three years that have seen considerable people, market and technology change, and considerable worthwhile investment. Recently-announced technology developments seem to be in sync with the market's trends, and leaning shrewdly towards the requirements of holistic business requirements from engineering design collaboration, to CRM and on to SCM.

e commerce in a brick and click organisation  Seeking A New Foster Home -- A Déjà vu Or Not Quite? Part Two: Baan Under Invensys Baan Under Invensys The UK-based global automation and controls group Invensys plc . (London Stock Exchange: ISYS) has announced that Baan is finally and definitely for sale. This is a part of its parent's major divestiture move (i.e., over two thirds of its current business) and as Invensys recoils to its bare fundamentals. (For details of the announcements see Part One of this note ). In second half of 2000, Read More