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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » e crm implementation airtel


''Collaborative Commerce'': ERP, CRM, e-Proc, and SCM Unite! A Series Study: SAP AG
SAP AG has seemingly crossed a strategy chasm, from a strict, stodgy, Not-Invented-Here (NIH) approach to software development and delivery, to a seemingly

e crm implementation airtel  Collaborative Commerce'': ERP, CRM, e-Proc, and SCM Unite! A Series Study: SAP AG ''Collaborative Commerce'': ERP, CRM, e-Proc, and SCM Unite! A Series Study: SAP AG R. Garland - September 22, 2001 Introduction  In the early 90''s, ERP came of age. Everyone had to have the functionality ERP packages promised. Since then, as Web and Internet technologies have matured, CRM on the front end, and e-Procurement and Supply Chain Management on the back end, these packages have come into their own. Now in 2001, the Read More...
Collaborative Commerce: ERP, CRM, e-Proc, and SCM Unite! A Series Study: IFS - Part 2 of 2
IFS needs to bolster its brand awareness, and let the world know that they are, in fact, a real contender in the Collaborative Commerce space. Once companies

e crm implementation airtel  Commerce: ERP, CRM, e-Proc, and SCM Unite! A Series Study: IFS - Part 2 of 2 Collaborative Commerce : ERP, CRM, e-Proc, and SCM Unite! A Series Study: IFS - Part 2 of 2 R. Garland - October 24, 2001 Introduction  In the early 90''s, ERP came of age. Everyone had to have the functionality ERP packages promised. Since then, as Web and Internet technologies have matured, CRM on the front end, and e-Procurement and Supply Chain Management on the back end, these packages have come into their own. Read More...
Collaborative Commerce: ERP, CRM, e-Proc, and SCM Unite! A Series Study: IFS - Part 1 of 2
IFS arrived over five years ago on U.S. shores, with a Christmas-bag full of software components that run from the front-office to back-office and back again

e crm implementation airtel  Commerce: ERP, CRM, e-Proc, and SCM Unite! A Series Study: IFS - Part 1 of 2 Collaborative Commerce: ERP, CRM, e-Proc, and SCM Unite! A Series Study: IFS - Part 1 of 2 R. Garland - October 22, 2001 Introduction  In the early 90''s, ERP came of age. Everyone had to have the functionality ERP packages promised. Since then, as Web and Internet technologies have matured, CRM on the front end, and e-Procurement and Supply Chain Management on the back end, these packages have come into their own. Read More...
Difficult Conversations: Positioning Your CEO in a CRM Implementation Part One: Sources of Misconception and Faulty Assumptions
For a successful customer relationship management (CRM) implementation, the chief executive officer (CEO) must have an ongoing role in the process. The project

e crm implementation airtel  Conversations: Positioning Your CEO in a CRM Implementation Part One: Sources of Misconception and Faulty Assumptions Few experienced customer relationship management (CRM) professionals would argue that the chief executive officer (CEO) doesn''t play a key role in the successful deployment of an enterprise-wide CRM project. However, the CEO is often not the lightning rod for a CRM initiative and may not know his or her ongoing role in the process; therefore, it is essential that someone Read More...
Agilera: Making E-Business Agile
Last spring, the ASP market witnessed the arrival of an Application Service Provider designed to help organizations adapt to the rapidly changing IT environment

e crm implementation airtel  Making E-Business Agile Agilera: Making E-Business Agile A. Turner - July 31, 2000 Vendor Genesis Agilera''s heritage of hosting enterprise solutions goes back to the late 1990''s when Ciber Enterprise Outsourcing, a wholly owned Ciber subsidiary, began to manage customer operations, maintenance and support of their ERP systems. Agilera was formed in March 2000 through a joint venture with Ciber, Verio and Centennial Funds. Agilera offers a combination of IT expertise, infrastructure, strategic Read More...
EBSuite CRM
The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk

e crm implementation airtel  CRM The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules. Read More...
Choosing the Best CRM for Your Organization
It’s no secret that there is a bevy of deployment options available with most customer relationship management (CRM) solutions today@ranging from customized to

e crm implementation airtel  the Best CRM for Your Organization Choosing the Best CRM for Your Organization If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Oracle has been helping customers like you manage your business systems and information with reliable, secure, and integrated technologies. Source : Oracle Resources Related to Customer relationship management (CRM) : Customer relationship management (CRM) (Wikipedia) Choosing the Best CRM for Your Read More...
E-commerce Grass Getting Greener
Two recent studies on the growth of business over the Internet agree that growth is still strong. The studies contain information about infrastructure growth

e crm implementation airtel  commerce Grass Getting Greener Event Summary A study from the Center for Research in Electronic Commerce at the University of Texas at Austin shows significant growth in all layers of the Internet. The study looked at the Internet economy at the Infrastructure, Application, Intermediary and Commerce layers. Comparing the first quarters of 1998 and 1999, it found an overall growth rate of 68 percent, from $64 billion in Q1 1998 to $108 billion in Q1 1999. The Infrastructure layer, consisting of ISPs and Read More...
Exactus CRM
EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service

e crm implementation airtel  CRM EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. It also offers complete customer history overviews, automated event management, and search functionality within a knowledge base. Read More...
CRM Buyers Guide
CRM, or Customer Relationship Management, is an essential tool in any modern business no matter its size. The primary purpose of CRM software is to manage all

e crm implementation airtel  Buyers Guide CRM, or Customer Relationship Management, is an essential tool in any modern business no matter its size. The primary purpose of CRM software is to manage all aspects of the relationship with existing and prospective customers. Get a quick start on your CRM purchase by researching the important issues and factors for your organization. This guide can help you find the right provider for your unique needs. Read More...
Managing the Overflow of E-mails
Only effective e-mail management, together with records management and policies for employees on how to manage their e-mails, will help organizations deal with

e crm implementation airtel  the Overflow of E-mails Originally published - June 19, 2006 The impact of e-mail on businesses these days is enormous. Companies use e-mail to conduct business, for responding to clients, for internal communication, for discussing strategy, and for responding to regulations. Roughly 35 billion e-mails are sent a day, and the number is growing. The Radicati Group estimates that by the end of 2006, 52 billion e-mails will be sent daily, including all types of correspondence. More importantly, 60 Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access

e crm implementation airtel  for Financial and Insurance Markets Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide Read More...
Implementation Tips from the Trenches
The successful and timely implementation of a new enterprise resource planning (ERP) solution is not a process to be taken lightly. A highly-skilled team of

e crm implementation airtel  Tips from the Trenches The successful and timely implementation of a new enterprise resource planning (ERP) solution is not a process to be taken lightly. A highly-skilled team of application specialists has gathered together in this whitepaper key advice and best practices for your implementation process. Learn how to keep your implementation on time and on budget from specialists who triumph every day on the implementation front lines. Read More...
Pivotal CRM
Pivotal CRM is a full-featured customer relationship management (CRM) platform built on the Microsoft .NET framework, suited to organizations of all sizes that

e crm implementation airtel  Pivotal CRM is a full-featured customer relationship management (CRM) platform built on the Microsoft .NET framework, suited to organizations of all sizes that are looking to optimize their CRM processes, including sales, marketing, and service automation. Pivotal is built on a flexible platform, so the CRM experience is built around an organization’s business processes. Pivotal CRM is supported by a full continuum of services that are affordable, easy to use, and configurable to any organization in Read More...
Top Ten Reasons Why Your CRM Should Be Microsoft Dynamics CRM


e crm implementation airtel  Ten Reasons Why Your CRM Should Be Microsoft Dynamics CRM Read More...

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