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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 e crm solutions


Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM

e crm solutions  we know of to evaluate CRM solutions, and we invite you to give it a run through. Simply click on the link below to visit our CRM Evaluation Center to conduct your fast, free custom CRM comparison. After all, there's no other organization quite like yours. For a free custom comparison of CRM solutions, click below. Find out which CRM solutions are best suited to your company's particular requirements and type of business.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets Software Evaluation Report

This CRM Software Evaluation Report supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the Software Evaluation Report has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups. 

Evaluate Now

Documents related to » e crm solutions

E = Excellent Value in the ETO Landscape: How Global Shop Solutions Excels for ETO Industry Challenges


The needs of the changing business, economic, and technology landscapes have given organizations that manufacture precision and complex products an added incentive to see how they can manage to contain rising costs, and stay competitive against global competition and market volatility. The findings were quite unlike those experienced by tradiditional discrete manufacturers, since discrete

e crm solutions  daily basis. The ETO ERP application offers standard CRM functionality, which means it can be a one-stop single solution for those firms looking for a value proposition between functionality, budget, and feature. The system had its own built-in report generator, permitting the user to easily create reports on the fly. This can be useful for organizations that have inventory at multiple locations and need to either reconcile physical inventory counts or transfer semi-finished materials between plants and Read More

'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: Oracle


There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which vendors embrace open architectures and inter-application messaging protocols, or find a one-stop-shop with all the software, functionality, and interoperability one could ever ask for. Oracle insists the latter is the best way, and it is their way. But is it best for Collaborative-Commerce? Is their vision of C-Commerce and interoperability yours as well?

e crm solutions  not part of, the E-Business Suite. CRM Oracle Marketing - Campaign and events management. Sales - Direct-, Tele-, and Web-sales, as well as Incentive Planning. Service - Customer support, field service, depot repair. Contracts - Contract maintenance, in support of Sales. e-Commerce - Internet marketing, selling, and servicing. Includes Storefront functionality as well as Product Configuration. Oracle Interaction Center - multi-channel incoming support. Again note that, though this is listed under Oracle Read More

'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: SAP AG


SAP AG has seemingly crossed a strategy chasm, from a strict, stodgy, Not-Invented-Here (NIH) approach to software development and delivery, to a seemingly quite open approach of broad development alliances, company acquisitions, Internet portals development, and a deep, new relationship with IBM for both technology sharing as well as bolstering IBM Consulting’s support for SAP’s new multiple mySAP.com™ initiatives. 'Collaborative' and 'SAP' were not two words you might have ever seen in the same article. You’re seeing it now.

e crm solutions  SAP would embed Clarify's eFrontOffice CRM functionality into its mySAP.com offering. In a statement coinciding with the agreement, Peter Zencke, comments: Enabling collaborative virtual communities of companies to present one face to their joint customers, SAP and Nortel Networks will deliver a new quality in customer relationship management. The agreement would enable mySAP.com to present customers with multi-channel (Web, phone, fax) access to a company's Customer Interaction Center (CIC). The Read More

MAPICS Unifies The Brand And Interacts For CRM Solutions


While the existing loyal client base and affiliate channel remains MAPICS’ trump card in these difficult times, the recent partnership initiatives bundled with a unified product branding might be the way to more effectively sell beyond the current XA client base, which is the must for the long-term viability.

e crm solutions  a partnership that will expand the CRM capabilities offered through MAPICS ERP for Extended Systems , formerly known as Point.Man , one of two MAPICS flagship ERP products (the other being former MAPICS XA now known as MAPICS ERP for iSeries platform). The partnership is seen to enable MAPICS to market SalesLogix to its mid-sized customers in the high tech market, as well as to offer a complete front office/back office solution to new customers. For manufacturers who need to integrate CRM into their ERP Read More

Top Business Intelligence Solutions 2009


To find out, simply use TEC's business intelligence evaluation center to compare how more than 20 leading BI solutions meet your companys needs.

e crm solutions  Business Intelligence Solutions 2009 New developments in business intelligence (BI) software have made BI more accessible, affordable, and valuable to your business than ever before. And now you can get the benefits quickly, with much smaller implementation budgets and timelines. The leaders include SAP BusinessObjects Edge Business Intelligence, ProClarity by Microsoft, Hyperion System 9 by Oracle, Exact Business Analytics by Exact Software, Infor PM 10, IBM Cognos 8 BI, MicroStrategy 9, and Oco Read More

DLT Solutions, Inc.


Provide our end customers with the best possible information technology solutions--software, hardware and the services to make them work. Provide vendor partners, resellers and end customers with fast, flexible, responsive and trouble free execution in everything we deliver-sales, marketing, consulting and operational support.

e crm solutions  Solutions, Inc. Provide our end customers with the best possible information technology solutions--software, hardware and the services to make them work. Provide vendor partners, resellers and end customers with fast, flexible, responsive and trouble free execution in everything we deliver-sales, marketing, consulting and operational support. Read More

Merit Solutions


We are extremely fortunate to work with companies around the world who create products and offer services that improve the lives of millions. Our driving principle is to help them increase their business success - whether that’s through growth and expansion, business process automation, or creating jobs and healthy communities. Our clients are medium to large enterprise businesses that want to leverage Microsoft Dynamics and surrounding technologies to standardize business processes and eliminate risk - and then continuously improve their business. With more than 400 client-companies representing over a dozen industries spread worldwide, our longevity and success within the Microsoft technology is proven. A Microsoft Gold Certified Partner, Merit Solutions is AMR Research Industry Certified in Process Manufacturing for Microsoft Dynamics AX. We have recently been recognized as one of Accounting Today's VAR 100, one of the 2011 VAR Stars, had two products named in the Top 15 Add-Ons for Microsoft Dynamics. Merit Solutions is a Microsoft Excellence Partner for working successfully and collaboratively with customers and partners across the world.

e crm solutions  Solutions We are extremely fortunate to work with companies around the world who create products and offer services that improve the lives of millions. Our driving principle is to help them increase their business success - whether that’s through growth and expansion, business process automation, or creating jobs and healthy communities. Our clients are medium to large enterprise businesses that want to leverage Microsoft Dynamics and surrounding technologies to standardize business processes and Read More

Top Ten Reasons Why Your CRM Should Be Microsoft Dynamics CRM




e crm solutions  Ten Reasons Why Your CRM Should Be Microsoft Dynamics CRM Read More

BTM Solutions


BTM Solutions has been supporting manufacturing clients for over 23 years. The company's staff of professional consultants and trainers help the clients through the implementation and setup of the software. Its staff of programmers help with additional customization as necessary. The company services and supports clients nationwide and is totally dedicated to the support and implementation of the software for its clients.

e crm solutions  Solutions BTM Solutions has been supporting manufacturing clients for over 23 years. The company's staff of professional consultants and trainers help the clients through the implementation and setup of the software. Its staff of programmers help with additional customization as necessary. The company services and supports clients nationwide and is totally dedicated to the support and implementation of the software for its clients. Read More

Green Beacon Solutions


Green Beacon is a Gold-Certified Microsoft Partner specializing in software, services, and support for Microsoft Dynamics AX, Dynamics CRM and other leading business solutions. Our teambrings the experience of hundreds of successful client implementations, delivering on the company's mission to guide clients to success by providing practical business solutions with a rapid and substantial return on investment. As a well-established business and technology consulting firm, we know the key to every solution deployment is an understanding of the business requirements and objectives of a business enterprise.Green Beacon helps clients by defining critical business drivers and providing business and technology consulting that enables clients to successfully implement and deploy ERP and CRM solutions. Additionally as more and more organizations require on-demand and cost-effective services in the everyday management of their business applications, Green Beacon also lends added-value to our clients through our integrated support service offering, Professional Application Management Services (PAMS). Integrated Support incorporates monitoring, implementation and consultation services for both ERP and CRM applications. We are headquartered in Boston, Massachusetts.

e crm solutions  successfully implement and deploy ERP and CRM solutions. Additionally as more and more organizations require on-demand and cost-effective services in the everyday management of their business applications, Green Beacon also lends added-value to our clients through our integrated support service offering, Professional Application Management Services (PAMS). Integrated Support incorporates monitoring, implementation and consultation services for both ERP and CRM applications. We are headquartered in Read More

Damco Solutions


Founded in 1996, Damco Solutions provides bespoke software development, application integration, reengineering and migration, application management, business process outsourcing (BPO), and related services to its worldwide client base. Damco has offices in the United States (US), the United Kingdom (UK), and India. The company has clients in several industries, including: - insurance and financial services - manufacturing, logistics and distribution - health care - government - telecommunications - media and publishing - hospitality and travel - energy and utilities

e crm solutions  Solutions Founded in 1996, Damco Solutions provides bespoke software development, application integration, reengineering and migration, application management, business process outsourcing (BPO), and related services to its worldwide client base. Damco has offices in the United States (US), the United Kingdom (UK), and India. The company has clients in several industries, including: - insurance and financial services - manufacturing, logistics and distribution - health care - government - Read More

Meridian Knowledge Solutions


Meridian Knowledge Solutions helps you create measurable value with your learning strategy. Meridian provides technology platforms that empower enterprises, governments, and member-based organizations to develop their people by delivering learning, assessing performance, and fostering collaboration. We’ve been making customers our partners since 1997. Our suite can be deployed on-premise, hosted, or in a secure cloud. Innovative design promotes configuration to business processes, while reducing costly implementations. Meridian helps extend learning beyond employees to the value chain, including partners, members and customers. Mobile capabilities enable on-the-job-training, while social sharing builds the learning community.

e crm solutions  Knowledge Solutions Meridian Knowledge Solutions helps you create measurable value with your learning strategy. Meridian provides technology platforms that empower enterprises, governments, and member-based organizations to develop their people by delivering learning, assessing performance, and fostering collaboration. We’ve been making customers our partners since 1997. Our suite can be deployed on-premise, hosted, or in a secure cloud. Innovative design promotes configuration to business proces Read More

Extending CRM Concepts in ERP Systems


If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the "CRM concept" really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know.

e crm solutions  CRM Concepts in ERP Systems If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the CRM concept really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know. Read More