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Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM

e crm solutions  we know of to evaluate CRM solutions, and we invite you to give it a run through. Simply click on the link below to visit our CRM Evaluation Center to conduct your fast, free custom CRM comparison. After all, there's no other organization quite like yours. For a free custom comparison of CRM solutions, click below. Find out which CRM solutions are best suited to your company's particular requirements and type of business. Read More...
ERP for Fashion Industries
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » e crm solutions


'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: Baan and Parent Company, Invensys
Baan is now iBaan, fully focused on the Internet via Portals and web technologies, across CRM, ERP, and SCM spaces.

e crm solutions  to have the functionality ERP packages promised. Since then, as Web and Internet technologies have matured, CRM on the front end, and e-Procurement and Supply Chain Management on the back end, these packages have come into their own. Now in 2001, the catchphrase is Collaborative Commerce, where we unite all of the above elements into one coherent system within and between organizations. This is the Big Kahuna, the zero latency, fully transparent, 360 degree exposure that is the stuff systems Read More...
CRM and Technological Solutions: Be the Customer
In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer

e crm solutions  be focused on the essence of CRM and its real reason for being part of the IT arsenal: Its ability to make the entire customer experience easier, less painful, and maybe even enjoyable, so that we can attract and retain customers and improve and maintain corporate profitability over the long run. Listen as the customer says: Tell me what kinds of products or services you have to offer, and why I might want to buy them at the price points you've established ( Information ). Once I've quickly located the Read More...
MAPICS Unifies The Brand And Interacts For CRM Solutions
While the existing loyal client base and affiliate channel remains MAPICS’ trump card in these difficult times, the recent partnership initiatives bundled with

e crm solutions  a partnership that will expand the CRM capabilities offered through MAPICS ERP for Extended Systems , formerly known as Point.Man , one of two MAPICS flagship ERP products (the other being former MAPICS XA now known as MAPICS ERP for iSeries platform). The partnership is seen to enable MAPICS to market SalesLogix to its mid-sized customers in the high tech market, as well as to offer a complete front office/back office solution to new customers. For manufacturers who need to integrate CRM into their ERP Read More...
'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: SAP AG
SAP AG has seemingly crossed a strategy chasm, from a strict, stodgy, Not-Invented-Here (NIH) approach to software development and delivery, to a seemingly

e crm solutions  SAP would embed Clarify's eFrontOffice CRM functionality into its mySAP.com offering. In a statement coinciding with the agreement, Peter Zencke, comments: Enabling collaborative virtual communities of companies to present one face to their joint customers, SAP and Nortel Networks will deliver a new quality in customer relationship management. The agreement would enable mySAP.com to present customers with multi-channel (Web, phone, fax) access to a company's Customer Interaction Center (CIC). The Read More...
Prodika PLM Solutions
Prodika delivers collaborative Product Lifecycle Management (PLM) solutions for companies in CPG and Process industries. Prodika PLM Solutions include

e crm solutions  PLM Solutions Prodika delivers collaborative Product Lifecycle Management (PLM) solutions for companies in CPG and Process industries. Prodika PLM Solutions include; Global Specifications Management; Quality, Safety, and Regulatory Compliance Management; New Product Development and Introduction processes; Packaging and Label Management processes, Product Data Synchronization and Syndication; Value Chain Performance Management; Product Portfolio Management; Recipe/Formulation-based Product Design Read More...
JOVACO Solutions Inc.
JOVACO provides integrated financial management and project accounting solutions to professional services organizations. JOVACO offers tools for project cost

e crm solutions  Solutions Inc. JOVACO provides integrated financial management and project accounting solutions to professional services organizations. JOVACO offers tools for project cost control, billing, time and expense entry, estimating, budgeting, procurement, and other professional services firm activities. These tools are available within the JOVACO Project Control Suite, which features integration to Microsoft Dynamics GP. Founded in 1983, JOVACO has been implementing project-based enterprise resource Read More...
Stonylake Solutions
Stonylake Solutions, formed in 2000 by Robert Blair and Pradeep Pathade of Nevada Learning Series, is a global provider of firewall analysis and reporting

e crm solutions  Solutions Stonylake Solutions, formed in 2000 by Robert Blair and Pradeep Pathade of Nevada Learning Series, is a global provider of firewall analysis and reporting software known as InsideOut Firewall Reporter. InsideOut is used worldwide in security conscious, government, financial, educational, and high-tech organizations. Read More...
A New Discipline in E-mail Etiquette: Creating Confidence in Enterprise E-mail
E-mail is a powerful business tool that most enterprises can’t live without. Unfortunately, along with its capability of accelerating commerce, productivity

e crm solutions  New Discipline in E-mail Etiquette: Creating Confidence in Enterprise E-mail E-mail is a powerful business tool that most enterprises can’t live without. Unfortunately, along with its capability of accelerating commerce, productivity, and social interactions, there are some drawbacks—such as spam! Companies that rely on e-mail to do business simply can’t afford the negative affects of spam. However, new technology is emerging that helps stop spam and allows users to get on with business. Read More...
CRM, Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be used. A point-based system, self

e crm solutions  of A commitment to embracing CRM as a strategic and operational philosophy. The creation of a compelling message to the organization that addresses the necessity for change and the consequences of not acting on these issues. The establishment of a change process for moving from internally focused performance metrics to customer behavior based metrics. The dedication of staffing and funding commensurate with initiative needs and its importance to the organization. Although CRM success is certainly Read More...
HireIQ Solutions, Inc
HireIQ Solutions, Inc.@s goal is to help customer service organizations improve hiring decisions, reduce recruiting costs, and increase talent performance using

e crm solutions  Solutions, Inc HireIQ Solutions, Inc.'s goal is to help customer service organizations improve hiring decisions, reduce recruiting costs, and increase talent performance using its predictive performance technology. HireIQ is a privately held company based in Alpharetta, Georgia (US). Read More...
CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond

e crm solutions  processes involved in the entire customer lifecycle. CRM Software fosters a comprehensive, integrated approach to the customer, putting the customer at the center and integrating such corporate functions as Sales, Marketing, Customer Support, and Field Sales and Service, all in an effort to increase Customer Satisfaction, improve internal morale, increase sales, and differentiate the company from its competitors. Figure 1. Click here to view larger image Operational CRM Operational CRM is at the heart of Read More...
The Digital Competitive Advantage: There’s More to E-mail than E-mail
How does your company approach direct mail? Do you just randomly send the same package to everyone on your list, without regard for past behavior or purchase

e crm solutions  Digital Competitive Advantage: There’s More to E-mail than E-mail How does your company approach direct mail? Do you just randomly send the same package to everyone on your list, without regard for past behavior or purchase models? Probably not—so why is it that when it comes to e-mail marketing, many companies apply an entirely different standard? Don’t waste your time and your customers’—use information about their online activities to get a better customer view and increase revenues. Read More...
Maximizer CRM 12: CRM Certification Report
Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification

e crm solutions  CRM 12: CRM Certification Report Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...

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