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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Mercator Software Extends EAI Solutions for Insurance with XML
Mercator Software (which is changing its name from TSI International Software to reflect the name of its flagship product) has announced support within its

e insurance  ACORD XML transactions with existing insurance applications. With new e-business data transformation support incorporating ACORD XML, customers will be able to accelerate the adoption of XML for business-to-business (B2B) exchange of insurance transactions, forms and documents. Combined with existing Mercator support for ACORD AL3 standards for EDI, these new capabilities allow customers to deploy a single software architecture for integration of both XML and EDI transactions based on ACORD standards

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets Software Evaluation Report

This CRM Software Evaluation Report supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the Software Evaluation Report has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups. 

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Managing the Overflow of E-mails


Only effective e-mail management, together with records management and policies for employees on how to manage their e-mails, will help organizations deal with compliance regulations and potential litigation.

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CRM for Financial and Insurance Markets RFI/RFP Template


Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology

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E-mail Response Management


E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s online relationship with customers will be increasingly critical to customer satisfaction and retention. That’s why managers need new tools to manage their corporate e-mail assets and better service the e-mail customer.

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PeopleSoft - Are Business Intelligence and e-Commerce Enough?


PeopleSoft is currently developing the PeopleSoft Business Network (PSBN), which should incorporate business transactions, knowledge and analytical tools within and beyond enterprise boundaries. PSBN and EPM initiatives have the potential to increase revenues, however the coveted 50%+ annual growth is not achievable without strong product offerings in CRM and manufacturing area...

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e-Intelliprise


e-Intelliprise is an enterprise resource planning (ERP) package supporting discrete and flow manufacturing with inventory control, purchasing, customer order processing, and financial software modules.

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Deltek Acquires Axium to Solidify Its A&E Position


Deltek has acquired Axium, a provider of accounting and project management solutions to more than 2,200 architecture and engineering (A&E) firms throughout North America. The two companies, once direct competitors, are united by an unwavering commitment to the A&E industry.

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Macromedia Shocks with Flashy E-commerce Plans


Macromedia, best known for its Shockwave and Flash technologies that bring animation to the browser, has announced a sweeping series of moves to make it a powerhouse provider of E-commerce software.

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Reducing Total E-mail Response Time


Managing huge volumes of customer e-mail can be a daunting challenge. Indeed, for organizations that deal with a high volume of e-mail, shaving seconds off average e-mail response time can save hundreds of thousands of dollars. The key to managing this influx is to reduce average total e-mail response time. Learn about the three components of total e-mail response time, and find out how you can improve in each of these areas.

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CBS e-Recruitment


CBS E-Recruitment is a Recruitment Management System (RMS) designed with the goal of automating & simplifying the recruitment process in an enterprise-level organizations. Starting from collecting resumes, search, screen, evaluation processes, and ending with the best selection of candidatesCBS Recruitment Portal is fully customizable, modular and capable of being integrated with your existing systems and website, and to be tailored to your exact needs.

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E-mail Marketing vs. Spam: A 10-round Smack-down


Whether you’re a heavy e-mail marketer, or thinking about using e-mail to market to prospects and customers, there are plenty of challenges to work through, including anti-spam compliance, single- and double-opt-in methods, text vs. HTML formats, white-listing, black-listing … In order to increase your success as an e-mail marketer and not get tagged as a “spammer,” learn about the ten rounds you’ll need to fight through.

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Onyx-Delivering Excellence in Insurance


Customer process management (CPM)—the convergence of customer relationship management (CRM) and business process management (BPM)—can deliver significant gains in efficiency and standardization for insurance companies. Whether it’s providing real-time quotations for insurance policies, identifying cross-selling and renewal opportunities, or managing claims, CPM extends across the enterprise to ensure that each customer interaction becomes an opportunity for service excellence.

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Case Study: Euclid Insurance


Euclid Insurance needed to allow clients and carriers to securely transfer sensitive data without straining the company’s IT resources or forcing use of cumbersome encryption keys. Euclid standardized its data security with an online data storage solution. Find out about the benefits, including secure online file sharing and collaboration; auditable document access for regulatory compliance; and lower cost of operations.

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E-commerce Grass Getting Greener


Two recent studies on the growth of business over the Internet agree that growth is still strong. The studies contain information about infrastructure growth and development costs as well as E-commerce revenues.

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