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Why E-mail Must Operate 24/7 and How to Make This Happen
Unplanned e-mail outages or even routine maintenance can cause huge disruption, not only to your business, but also to your customers and partners. What issues

e part 7  on emails, critical for e-discovery and regulatory compliance purposes. MessageLabs, now a part of Symantec, offers industry-leading service level agreements for businesses and other organizations focused on availability and performance. MessageLabs, now a part of Symantec, extends 24/7/365 local security experts who can offer its customers service in the local language, becoming a part of their organization. MessageLabs, now a part of Symantec, believes its clients deserve nothing less than around the Read More
Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » e part 7


The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

e part 7  example of a DSS. E   EAI - Enterprise Application Integration . Represents the efforts that often need to be made to link data between disparate applications running on different databases. CRM packages are trying to avoid external EAI requirements by building in and automating the links between their application components and data. E-Business - An umbrella term for a total presence on the Web including the E-Commerce component. E-Commerce - Sales and Service via the Internet. E-CRM - Another vague Read More
Partner-friendly Oracle Update - Part 1
I certainly anticipated that the nearly 60 acquisitions by Oracle since 2005 would help the largest business software company in the world (with more than 320

e part 7  friendly Oracle Update - Part 1 I certainly anticipated that the  nearly 60 acquisitions by Oracle since 2005 would help the largest business software company in the world (with more than 320,000 customers in over 145 countries) continue to make even more money (e.g., via increasing cross-selling opportunities and by penetrating more markets) and deliver an array of reliable upper-range technology products. What I did not expect back then, though, was that Oracle would concurrently solve some Read More
IFS Bucking the Trends - Part 2
Part 1 of this blog series analyzed the current upbeat state of affairs of IFS, a public business software company (listed on the Stockholm Stock Exchange

e part 7  Bucking the Trends - Part 2 Part 1 of this blog series analyzed the current upbeat state of affairs of IFS , a public business software company (listed on the  Stockholm Stock Exchange ) founded in 1983 with its headquarters in Linkoping, Sweden. The company develops, supplies, and implements IFS Applications™ , an integrated and component-based extended  enterprise resource planning (ERP)  suite built on  service oriented architecture (SOA)  technology [ evaluate this product ]. The article Read More
Partner-Friendly Oracle Update - Part 2
Part 1 of this blog series outlined Oracle’s recent (and seemingly genuine) change of heart and approach towards partnering. The analysis then moved into Oracle

e part 7  blog ( some blog entries were mentioned in Part 1) , is also dedicated to inform Remarketers about the latest success stories. Enabling Resellers and Attracting the “Little Guy” with Freebees In order to further plant its seeds in the lower end of the market, Oracle also offers an easy-to-use Web-based rapid application development (RAD ) tool for the Oracle database. Using only a Web browser , users can develop and deploy secure professional applications. To that end, Oracle Application Express ( Read More
Frankie Does ERP, Part 1
[Editor’s note: Frank is not a composite character. He is a real person, employed at a real company. I’ve changed certain identifying particulars at his request

e part 7  Does ERP, Part 1 [Editor’s note: Frank is not a composite character. He is a real person, employed at a real company. I’ve changed certain identifying particulars at his request. This interactive series, created and published with his permission, is an exercise in what-if analysis based on interviews I am currently conducting with him. You may find Frank’s use of language a little colorful. I have toned it down. It's still colorful.] * My name is Frank. I’m a mid-level manager for a Read More
The 'Joy' Of Enterprise Systems Implementations Part 3: Causes of Failures
This part discusses the causes of ill-fated implementation

e part 7  System in a Multi-division Enterprise . This concludes Part Three of a four-part report. Part One summarized a report titled ERP Trends by The Conference Board. Part Two commented on the major Key Success Factors. Part Four makes User Recommendations. Read More
An E-Commerce Company That Can Pay The Bills
Concur Technologies added a module that handles miscellaneous payment requests to its eWorkplace suite. It seems like a small thing, but handling all those

e part 7  E-Commerce Company That Can Pay The Bills An E-Commerce Company That Can Pay The Bills D. Geller - May 22, 2000 Event Summary If you pop out to Staples for some of those purple folders that you need right away, you know to keep the receipt and submit a check request form. It's a simple procedure for you, but multiplied across the company, and including payments for magazine subscriptions, training courses, and dozens of other everyday expenses, the number of reports that need to be routed, approved and Read More
It's the Aftermarket Service, Stupid! (Part II)
Part I of this blog topic introduced MCA Solutions and its flagship Service Planning Optimization (SPO) solution for planning and optimizing spare parts

e part 7  to keep all its eggs in one basket (in part given that the joint selling with SAP has yet to straighten some kinks out). Currently, MCA has about 60 employees and an install base of over 20 large discrete manufacturing enterprises, with all of them deploying MCA’s software across multiple sites. Over half of MCA customers are SAP customers, while the rest have Oracle E-Business Suite [ evaluate this product ] and some legacy or mid-market ERP products. ERP integration is often cited as very Read More
Oracle E-Business Suite (12.1) for Human Resource Management Certification Report
Oracle E-Business Suite (12.1) is now TEC Certified for online comparison of human resource management (HRM) solutions in TEC's Evaluation Centers. The

e part 7  RFP Template | TEC E Business Suite Certification | Technology Evaluation Centers Certification Report | TEC Certified Products | TEC Advisor Decision Support Engine | TEC Certification Oracle E Business Suite | TEC Focus Indicator | TEC HRM Whitepapers | Read More
Has KANA Gotten Its Mojo Back? - Part 2
Part 1 of this blog series presented the opportunity of service economy and associated complexity of providing consistently an experience of customer service

e part 7  designed to deliver (as explained in Part 1). The reason that companies cannot deliver that goal today is because the processes and technologies are so compartmentalized that they have to design either to the least common denominator or one-size-fits-all model. One of the key tenets of SEM is to change that. There is a significant shift in a thought process from efficient processes to effective experiences. PJ : What is your mobility strategy (technology and platforms supported)? VN : KANA sees mobile as Read More
E-Policy Best Practices
This business guide by ePolicy Institute and EdgeWave Inc. provides best-practices guidelines for developing and implementing effective workplace e-policies

e part 7  Policy Best Practices This business guide by ePolicy Institute and EdgeWave Inc. provides best-practices guidelines for developing and implementing effective workplace e-policies, and in the process, creating clean, compliant, safe and secure electronic communications that are less likely to trigger a workplace lawsuit, regulatory investigation, security breach, or other electronic disaster. Read More
Lean Manufacturing: Part Two
Part One of the

e part 7  Manufacturing: Part Two Part One of the Lean Manufacturing series looked at manufacturing wastes, lean principles, and the benefits of lean manufacturing. Here, in Part Two, you'll be taken through the action stage of lean practices: implementing lean. Understand the 5S program toward implementing lean and begin laying the foundation of a discipline that is necessary for effective implementation of more complicated lean tools such as kanban. Read More

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