One of the biggest challenges facing IT departments today is still unlocking data and processes from a plethora of heterogeneous applications running on different technologies and platforms, from mainframe to Web application servers. Since most SCE solutions involve a complex flow of transactions across a company's information systems network, users need simple to use, graphical tools to help them manage these transaction flows and quickly respond to problems.
the whole idea behind EAI is to integrate disparate data and technologies, the methodology should be component-based. While the needs of employees, customers and business partners will vary, successful integration tools will need to provide access to such applications as inventory control, ERP, CRM, data stores, packaged applications, legacy systems and a myriad of other applications. The effort will be grueling, but the returns from an integrated information portal can be significant. Customers should