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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Thinking Radically about Unstructured Data: Interview with Ron Carrière, CEO of Cirilab
Being able to manage unstructured text is no longer a “nice to have,” as companies and individual users alike have to deal with increasing amounts of

earth map  I come down to earth in the next few questions.) What is the difference in focus between your consumer and enterprise products? For a consumer, the focus is to save time, assist him or her in managing a knowledge base, and filling in the knowledge gaps. For an enterprise, it comes down to benefiting from those individuals using the system. There is a focus on the value of a “corporate memory” garnered from analyzing a knowledge base. The goal is to make use of collaborative efforts (Kmap of blog

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Hewlett-Packard’s NetServer Division - #3 to Get Ready, or #4 to Go?


Hewlett-Packard is one of the leading computer companies in the world, but they have fallen to fourth place in the Intel-based server market. Will they move back to being a key player, or remain an also-ran?

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Epicor Conducts Its Own ROI Acquisition Rationale Part Two: Market Impact


Given Epicor's ordeal of the past and the fact that divesting several lateral products in 2001 will have greatly helped it achieve some much needed stability nowadays, one could wonder about the wisdom of the renewed Epicor’s appetite for acquisitions.

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Demystifying SAP Solution Manager


Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC principal analyst P.J. Jakovljevic discusses how SAP Solution Manager, a unique offering for centralized support and system management, covers all aspects of system deployment, operations, and continuous improvement, to ease customer pain with their complex IT environment.

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Two Stalwart Vendors Discuss Market Trends


In this unique question and answer series, vendors were given the opportunity to put forth their views on market trends, platform approaches, and mid-market issues. The questions posed to willing participants of this opinion poll are elaborated on here.

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From QuickBooks to ERP: A Road Map for Growing Small Businesses


The basic spreadsheet and accounting programs you’ve relied on ’til now won’t help your growing business eliminate decision-making bottlenecks, reduce IT costs, increase productivity, or improve the customer experience. To do all that requires an enterprise-wide, integrated software system. Learn how an integrated system can help take your business to the next level, and how to ensure you get the right system for you.

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Customer Relationship Management: Putting Customers at the Center of the Business


No longer are customers simply sideline participants. Organizations are empowering them with a wealth of knowledge to engage in more informed decision-making. A customer relationship management (CRM) solution that encompasses all aspects of your business gives customers unprecedented visibility into the actions that impact them. Ultimately, this leads to greater accountability within the organization, and greater satisfaction among customers.

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University College London Hospitals (UCLH)


In an industry so reliant on regulatory compliance, UCLH used Lombardi Blueprint and Teamworks solutions to map and improve processes across the entire organization, from administration to patient management, with benefits for employees and patients by optimizing performance across the board. Read more on how Lombardi BPM solutions from IBM helped UCLH revamp its complex administrative processes to increase productivity.

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BizFlow


Since inception in 1998, BizFlow has focused on developing business process management (BPM) suite (BPMS) software and frameworks for rapidly designing and implementing enterprise solutions that reduce operational costs, improve quality of services, and ensure regulatory compliance. In 2012 we made a strategic decision to collaborate more closely with customers throughout the strategy, innovation, implementation, and continuous process improvement phases of the business transformation life-cycle.  Our objective was to both ensure successful implementations as well as to create a product road-map supporting the emergent design-for-change mindset. We extended the BizFlow software to support Case Management activities. And for operational execution we incorporated principles of Lean Six Sigma with agile development techniques. Now acting as trusted advisors we can partner closely with customers to help align strategy, prioritize needs, identify pain points, conduct cost benefit analyses, and define to-be workflows in order to gain stakeholder approvals and establish target operating models. We can also help them to gather requirements, design specifications, implement solutions, train teams, and foster change management programs. Through this practice, customers create solutions aligned perfectly to business objectives that support complete customer interactions. In 2015-2016 we envision working with customers to support Digitalization (directly interact through multiple channels to review, customize, purchase, and change products and services), Legacy Modernization (modernize or replace antiquated systems to become digitalized assets to support end-to-end communications and self-service), and Communications Management 

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Business Strategy, Business Processes, and Business Systems


Business strategy, a road map telling us how the business plans to be successful, does not guarantee success. Strategy execution requires business processes that do what the strategy calls for--and do it well. In today's automated world, these business processes rely on business systems. Therefore, a direct link exists between the success of business strategy and business systems. Poor systems are a frequent reason for the failure of a business strategy.

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IT Service Management-A Road Map for Success


Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service improvement strategy. To be successful, businesses must start by building a custom road map. Read about how focusing on long-term, strategic objectives—including a realized return on investment (ROI)—can greatly improve your IT service delivery and support.

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