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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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What On Earth Is Going On With SSA?
In order to avoid sinking into oblivion following its recent acquisition, System Software Associates (SSA) has recently made decisive moves to put itself back

earth set  With SSA? What On Earth Is Going On With SSA? P.J. Jakovljevic - December 1, 2000 Event Summary According to the October release of LiveWire , a public electronic newsletter of SSA Global Technologies (formerly SSA Inc.), once a leading mid-market ERP vendor, the company has set out on a major push around the world to reestablish itself as the key supplier of integrated enterprise and e-business enabling solutions for the industrial sector. SSA Global Technologies cites its commitment to returning to

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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RSM McGladrey, Inc


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