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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 easy shopping cart


CRM and Technological Solutions: Be the Customer
In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer

easy shopping cart  or problems, give me easy and direct access to information or other resources to help me solve my problem ( Support ). If you do all of those things, you've won me as a Customer For Life . Figure 1. These are the four steps at the heart of any CRM implementation. Constantly bring yourself back to these questions: By adding this bit of functionality through my CRM implementation, am I: Making it easier for the customer to access the information about our products or services that they need? Making it simp

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Dassault’s Consumer Experience Management, Virtually Yours


Product lifecycle management (PLM) for retail and consumer packaged goods (CPG) is usually seen as a lighter version of more complex systems used by manufacturing companies to design sophisticated industrial products. Dassault Systèmes is one of the few vendors to offer PLM solutions that specifically address customer experience in retail. In this article, TEC analyst Gabriel Gheorghiu shows you how retailers can use the Dassault Systèmes solution for customer experience.

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To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIa)


The first part of this blog series described the opportunity for software as a service (SaaS) or on-demand enterprise applications, especially in the current difficult economic milieu. But before any vendor can embark on delivering a SaaS offering, it must understand several misconceptions about SaaS. Part two then analyzed the first two of the top five SaaS assumptions that Gartner recently

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Lawson Plays Well With Others


Lawson Software announced general availability for six more components of its E-commerce suite of applications. Lawson is a mid-market ERP vendor that has reinvented itself as an E-commerce enabler.

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Sage Analyst Day 2011: Not your Older Brother’s Sage - Part 2


Part 1 of this series analyzed the transformative events during the last few years at Sage Group, Plc (LSE: SGE) and its Sage North America subsidiary. These changes have led to the company’s analyst day held in Boston in February 2011, where Sage took a giant leap towards clarifying its position in the market. The analyst day started with Sage Group’s CEO Guy Berruyer’s and

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THE SAP® Business One Software Development Kit


In today's rapidly changing world, businesses need software that can easily adapt to meet new needs as they arise. SAP® Business One is an affordable, easy-to-use solution that allows small and midsize businesses to streamline and integrate a broad range of operational and managerial tasks.

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Infor ERP TRANS4M


Infor ERP TRANS4M manages the requirements of the production environment of the automotive industry with functionality that is easy to implement. The Infor ERP TRANS4M solution delivers a uniform reporting environment to ensure that all departments, from customer management to supplier management, are accurately monitored for key objectives using the suite's executive information management tools.    

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Skybot Scheduler


Skybot Scheduler is an easy-to-use yet powerful job scheduling solution for Windows, UNIX, and Linux servers. Skybot Scheduler can build event-driven schedules quickly and easily across multiple platforms. Skybot Scheduler handles complex dependencies and notifies users of errors quickly.

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Usability


Poor usability leads to irritation and fatigue and it has an adverse impact on the usage experience. In an on-line shopping web site, it can lead to loss of revenues. Poor usability in business applications leads to increased help desk costs. On the other hand, better usability makes our usage experience more fun and can increase productivity. A highly usable on-line shopping web site tempts repeat visits, builds customer loyalty, and increases its revenue-earning potential.

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Microsoft .NET Framework makes one stop shopping easy as pie


Learn how AVCOM Technologies, a provider of comprehensive information technology (IT) products and suites to high-growth middle market companies, integrated its business processes with Microsoft .NET Framework and "e by Epicor" suite.

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HR Manager to HCM Strategist in Four Easy Steps


Demand for global workforce visibility and insight is huge; yet many HR teams today are only able to produce data on what is currently happening or what occurred in the past. But HR needs to move beyond “what occurred,” applying full analytical capabilities to understand “why an event happened” so proactive changes can be made to improve overall business performance. This type of complex exploration and examination, where financial implications and cause and effect are studied, helps elevate HR to the most strategic level—transforming the HR manager to HCM strategist. Read this white paper to discover how cohesive business intelligence can proactively impact your organization.

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