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Moxie Software-Promoting Social and Multichannel Customer Service
Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer

ebay software comparison  , Dell , and eBay . Figure 1 Moxie Software recently launched its Social Knowledgebase product (see here ), which combines knowledge management technology with free enterprise collaboration apps (see here ). With this product, Moxie bridges the gap between knowledge workers and contact center professionals by giving enterprises the ability to tap into the collective knowledge of their employees to enhance customer service—providing the right answers to customers, faster (see figures 2 and 3). In the Read More...

Telecom Re-invention: Optimizing the Online Customer Experience
As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn

ebay software comparison  online marketplaces such as eBay has turned them into mainstream outlets. User generated support networks and forums deliver support messages in a way that empathises with the needs of others—suppliers only need to participate with occasional expert comment and moderation rather than dominate. Just as other groups of influencers and business partners, such as resellers, are regarded as part of the sales channel, so too should social networks. This means they should be supported, encouraged and rewarded Read More...
CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » ebay software comparison


NetSuite Had a Sweet IPO. Now What?
The end of 2007, at least in the space that I cover, has certainly been

ebay software comparison  of on-demand applications (so-called eBay of applications ), Apex programming language or Force.com development platform. In fact, NetSuite is a far cry from being a laggard when it comes to technology development, as can be seen in its current product release, NetSuite 11 , which is targeting mid-market enterprises within some vertical sectors (e.g., wholesale distribution). Moreover, NetSuite's SuiteFlex platform (including the SuiteBuilder , SuiteTalk and SuiteScript development tools on JavaScript Read More...
Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 2
In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular

ebay software comparison  Amazon.com, Google , and eBay metaphors of the early 2000s look a bit dated today in comparison to those of YouTube, Twitter, and Facebook. Namely, the good traits of “Cloud 1.0” or the first generation of cloud applications – i.e., multitenancy, shared systems, trusted reliability and performance, “democratization” of enterprise applications,  metadata -driven customization,  mashups ,  Web services -based integration, development as a service, multi-tenant development platform, Read More...
Rich Internet Applications (RIA): Opportunities and Challenges for Enterprises
Rich Internet applications (RIAs) represent the next wave in the evolution of web applications, as they promise the richness, interactivity, and usability

ebay software comparison  organizations like Amazon and eBay depend on online applications to a large extent. Users can book a hotel room, plan travel, trade in stocks, bid on auctions, and access a whole host of other services online - at the click of a button. As the penetration of high-speed broadband Internet access increases, web applications continue to evolve and stretch the boundaries in terms of utility, content and user experience. RIA is the next logical step in this evolutionary process. RIA represents the transition Read More...
CheckMark Software
Founded in 1984, CheckMark Software is dedicated to providing accounting and payroll software for small to medium businesses. In 1985, CheckMark was one of the

ebay software comparison  Software Founded in 1984, CheckMark Software is dedicated to providing accounting and payroll software for small to medium businesses. In 1985, CheckMark was one of the first companies to create accounting software for Macintosh, and followed up with a Windows version in 1994. Read More...
Pearl Software Inc
Pearl Software, Inc., based in Chester Springs, PA, has grown from a one-man software developer founded in 1996 to a company whose core products are sold

ebay software comparison  Software Inc Pearl Software, Inc., based in Chester Springs, PA, has grown from a one-man software developer founded in 1996 to a company whose core products are sold through several industry leading distribution channels and strategic partnerships. Pearl Software's Internet Management products are targeted to the business, education and consumer sectors. IDC projects the Internet Access Control Market to grow to $1.5 billion by 2005. Pearl Software provides network-enabled products to the growing Read More...
Outsourcing, Applications Software Software Evaluation Report
The outsourcing application software Software Evaluation Report criteria are appropriate for selecting outsource providers in the area of business software

ebay software comparison  Applications Software Software Evaluation Report The outsourcing application software Software Evaluation Report criteria are appropriate for selecting outsource providers in the area of business software development. It includes all activities performed by outsource providers including software development; software maintenance; software reengineering or rearchitecting; porting software to a new platform; and more. Read More...
Cameleon Software
Cameleon Software (formerly Access Commerce) provides multichannel commerce and configurator software to companies that sell customizable products and services

ebay software comparison  Software Cameleon Software (formerly Access Commerce) provides multichannel commerce and configurator software to companies that sell customizable products and services across multiple sales channels. Cameleon Software provides support for such processes as guided selling, product configuration, pricing, and quote generation. Cameleon Software clients include Air Liquide, Eaton Corporation, Invacare, Legrand, Leroy Merlin, Pages Jaunes (Yellow Pages), Philips Electronics, Saint-Gobain, APC by Read More...
JDA Software Group
JDA® Software Group, Inc., The Supply Chain Company®, offers the broadest portfolio of supply chain, retail merchandising, store operations and all-channel

ebay software comparison  Software Group JDA® Software Group, Inc., The Supply Chain Company®, offers the broadest portfolio of supply chain, retail merchandising, store operations and all-channel commerce solutions to help companies manage the flow of goods from raw materials to finished products and into the hands of consumers. JDA’s deep industry expertise and innovative cloud platform help more than 6,000 companies optimize inventory, labor and customer service levels. As a result, JDA solutions have become the standard Read More...
Software Solutions
Trigent helps clients in industries such as commercial software, manufacturing, marketing and media. Its solution frameworks and development automation tools

ebay software comparison  Solutions Trigent helps clients in industries such as commercial software, manufacturing, marketing and media. Its solution frameworks and development automation tools aid rapid time-to-deployment for software systems. The company's CMM-certified global development centers offer flexibility clients to address clients' varying requirements for software development, maintenance, and support services. Its software support includes knowledge support systems, parts management systems, and product Read More...
Flexi Software
FlexiInternational Software, Inc. (@Flexi@) provides business accounting solutions. The FlexiFinancials Enterprise Suite consists of accounting applications and

ebay software comparison  Software FlexiInternational Software, Inc. ( Flexi ) provides business accounting solutions. The FlexiFinancials Enterprise Suite consists of accounting applications and components that are sold directly and through partnership programs, including private label partnerships (FIP). Flexi has been providing scalable, high volume processing, international solutions to financial services, banking, insurance, and other service organizations across the globe for over a decade. Read More...
Global Software
Established in 1981, Global Software, Inc. is a privately owned company located in Raleigh, North Carolina (US). Their analytics suite, which includes

ebay software comparison  Software Established in 1981, Global Software, Inc. is a privately owned company located in Raleigh, North Carolina (US). Their analytics suite, which includes Spreadsheet Server, Executive DASH, Cost Analyzer, and Budget Manager, is compatible with enterprise resource planning packages such as BPCS, Infinium, MOVEX, Oracle®, SAP®, Jack Henry, and J.D. Edwards, and runs on iSeries/AS/400, Oracle®, SQL Server, and Microsoft Access DB. With over over 1,000 customers and 3,500 installations Read More...
Managing Risk in Enterprise Software Selection
Selecting and implementing new enterprise software changes your company, and the business processes that drive it. How you handle these changes can make the

ebay software comparison  Risk in Enterprise Software Selection Selecting and implementing new enterprise software changes your company, and the business processes that drive it. How you handle these changes can make the difference between implementation failure and success. Download this report to learn the steps to take--and the mistakes to avoid--to ensure a successful project outcome. You'll also learn why it's essential to deal with risk before the implementation phase--when it may be too late. Read More...
A Portrait of the Indian Enterprise Software User
Like many markets recovering from global economic turmoil, the enterprise software market has experienced a slew of company expansion and consolidation ventures

ebay software comparison  Portrait of the Indian Enterprise Software User Like many markets recovering from global economic turmoil, the enterprise software market has experienced a slew of recent company expansion and consolidation ventures. In large part, this was an effort to pool resources, acquire technology patents, and expand product portfolios to capture larger portions of the market. The Indian enterprise software market was no exception. Indian subsidiaries of software vendors like SAP and Oracle claim that they have Read More...

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