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Software Functionality Revealed in Detail
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 ecommerce experience


It’s All About User Experience But, How Can We Measure User Experience?
Now that everyone understands the importance of tuning websites to maximize the user experience, the industry is scrambling to figure out how to measure it

ecommerce experience  All About User Experience But, How Can We Measure User Experience? It’s All About User Experience But, How Can We Measure User Experience? D. Geller - August 14, 2000 Event Summary Clickstream analysis, pop-up questionnaires, and focus groups are all useful ways to get information about a website. None is as good as hiring a usability professional to watch a large number of customers use the site. If you want to know how your site compares with your competition on some particular measure, like the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--Applications Software RFI/RFP Template

Employees, Application Software Related Experience, Processes and Tools, Certifications and Accreditations, Industry Skills and Experience, Domain Skills and Experience, Application Software Package Skills and Experience, Technology Skills and Experience, Professional Services and Implementation Consulting Services, Client Experience, Internal Infrastructure and Enabling Technology, Business Flexibility  

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Documents related to » ecommerce experience

Turn the Internet into a Strategic Sales and Interaction Channel


With the emergence of the Internet, the business environment has changed for many organizations, and will change to an even greater extent in the future. Indeed, in an increasingly dynamic and global environment, the Web has become an important source of competitive differentiation for companies of all sizes. In this comprehensive white paper, you’ll find out how to design a Web channel strategy that works for you.

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Telecom Re-invention: Optimizing the Online Customer Experience


As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn, becoming more aware that they can switch to other providers. These companies need to find ways to effectively and consistently engage with customers to optimize the entire sales experience and capitalize on competing influences rather than losing out to them.

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Case Study: Barnes & Noble College Booksellers


Committed to keeping pace with market trends, optimizing operations, and streamlining the student experience, Barnes & Noble wanted to upgrade its e-commerce platform. Learn how the company found a solution that offered the functionality, scalability, and reliability needed to create customized online solutions for each of its campus bookstores, while also having the capacity to quickly bring new stores online.

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Usability


Poor usability leads to irritation and fatigue and it has an adverse impact on the usage experience. In an on-line shopping web site, it can lead to loss of revenues. Poor usability in business applications leads to increased help desk costs. On the other hand, better usability makes our usage experience more fun and can increase productivity. A highly usable on-line shopping web site tempts repeat visits, builds customer loyalty, and increases its revenue-earning potential.

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Combating Showrooming: How Retailers Can Use Mobile to Enhance the Shopper Experience


For retailers, current technology advancement means increased in-store and online competition, readily available product information and reviews, and increased purchase decisions. Consumers have much more information at their fingertips while in a brick-and-mortar store. The rise of the mobile shopper has brought showrooming into a new age.

This white paper outlines some factors a smart shopper is looking for and how a retailer can adapt to changes in shopping behavior to make the most of showrooming activities.

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Success and Value from BI: The QlikView Customer Experience


A well designed business intelligence (BI) solution provides users with a self-service environment that matches their decision-making processes. At the same time, it frees IT groups from ongoing development duties, enabling them to focus on systems management and maintenance issues, as well as data integration and data quality issues. This IDC report assesses how QlikTech’s BI solution addresses these requirements.

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IBM Puts Experience to Work with Launch of IBM ExperienceOne


At this year’s IBM Smarter Commerce Global Summit, IBM announced its integrated portfolio of offerings that bring together marketing, sales, and services practices—IBM ExperienceOne. IBM is unique in that the portfolio delivers a set of pre-defined engagement solutions that are delivered with IBM consulting services and powered by WebSphere Commerce, Customer Digital Experience, and Enterprise Marketing Management Software.

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Enterprise Content Management Solution Creates the Ultimate Customer Experience


Interwoven has grown from a web content management vendor to an enterprise content management (ECM) vendor providing a full suite of ECM components. With this suite, it helps its clients provide the ultimate customer experience.

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Dassault Systèmes-Expanding Product Development and the 3D Experience


The Dassault Systèmes vision is to enable everyone—from product designers, engineers, and suppliers to end users and their respective communities—to create, share, and experience the three-dimensional virtual world, thereby maximizing the value of their intellectual property and digital assets. In this article, TEC principal analyst P.J. Jakovljevic reports on the 3D design tools he recently saw demoed, how they enable collaboration, and their application to manufacturing and other sectors.

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Epicor CRM Software for Retail a Popular Choice to Improve Customer Experience


With various packages of customer relationship management (CRM) software for retail available on the market, two retailers recently selected Epicor’s latest CRM software release, Epicor Retail CRM 7.0, with the goal of improving customer experience. Epicor’s CRM software for retail seems to be a popular choice.

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