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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 ecommerce store solution


The Store of the Future
The big hit of the National Retail Federation show was the Metro Group's Store of the Future. The budget for this extravaganza - it appears to have been

ecommerce store solution  Chain Management technology and eCommerce frontier, leading global strategy and technology implementations in the high technology, semiconductor, automotive, textile, and apparel industries. ChainLink Research is a bold new supply chain research organization dedicated to helping executives improve business performance and competitiveness.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Epicor Retail: Behind the Counter


The retailing paradigm is shifting from connecting, beyond engaging, to inspiring customers. Epicor Retail software solutions are responding to this market trend through mobility, enhancing customer engagement, and multichannel retailing. TEC principal analyst P.J. Jakovljevic sits down with Epicor’s director of product marketing, retail software, to discuss how Epicor Retail sets itself apart from the competition.

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Not All Acquisitions Happen: JDA and QRS Part Two: Market Impact


The QRS acquisition by JDA would have eventually brought together two providers of complementary e-commerce products that would help retailers, manufacturers, and suppliers manage and sell their products to other companies and customers on-line. JDA now remains on its own to define a revised PIM/GDS strategy.

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Case Study: Kenneth David Apparel Clothing Company Increases Visibility


When the first Kenneth David Apparel store opened in 1992, the company could manage operations with an accounting solution alone. But as new stores opened, the company needed software to scale with growth—not only on the retail side, but design and manufacture too. Its new solution has e-commerce and point-of-sale features, and allows the company more insight for more effective management. Read more about the benefits.

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Telecom Re-invention: Optimizing the Online Customer Experience


As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn, becoming more aware that they can switch to other providers. These companies need to find ways to effectively and consistently engage with customers to optimize the entire sales experience and capitalize on competing influences rather than losing out to them.

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Cloud/SaaS is the Perfect Solution for Food and Beverage Manufacturers


Cloud or software as a service (SaaS) solutions are maintained off-premises, providing real-time, anytime access to data, often eliminating the burden of internal maintenance and associated costs. This paper looks at how cloud or SaaS enterprise resource planning (ERP) systems can help manufacturers operate more efficiently and profitably.

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Epicor Announces System Backup and Recovery Solution


As Superstorm Sandy battered the east coast of the US, Epicor announced a new System Backup @ Recovery solution.  The solution is designed for small and midsize businesses that require an alternative to costly and complex backup and recovery solutions. The solution is available to Epicor ERP, Epicor Vantage, and Epicor Vista customers running Microsoft SQL Server. Many small, midsize

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Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?


When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications that must be integrated? This article compares the two approaches and offers some advice.

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Industry Solution for Microsoft Dynamics AX by Edgewater Fullscope Is Certified


It’s my pleasure to announce that another software product within the manufacturing ERP model has been recently certified by TEC. The Process Industry solution for Microsoft Dynamics AX, developed by Edgewater Fullscope, now features the “TEC Certified Product” badge in TEC’s IT Showcase, meaning the software vendor has filled out TEC’s functionality questionnaire and gone through a comprehensive

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Intranet Solution for Employee Engagement


An Intranet portal is a hub where employees collaborate to work, store, and share. Sometimes more than a hub, portals come with essential add-ons that drive day-to-day business operations. In short, they establish unified communication among employees, increase employee engagement, and equip employees with tools essential for success. Then information distribution and knowledge transfer becomes faster.

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The Case for a Specialised Sales Forecasting Software Solution


This white paper addresses the question “Why do you need a specialised sales forecasting software solution?” It makes the case for implementing a purpose-built sales forecasting software tool, and provides a number of considerations and parameters that can be used to evaluate suitable solutions.

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