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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 ecrm applications


Oracle Applications - An Internet-Reinvented Feisty Challenger
It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably the most reformed applications vendor

ecrm applications  Oracle products, particularly its eCRM suite of products, will have to decide between opting for the 'one-stop' shop hype (which means integrated suite and possibly sub-optimal functionality) and considering disparate but fully functional products from other vendors. Oracle-centric and enterprises looking for commodity CRM products integrated with the ERP system may find the Oracle product very attractive. Users are also advised to consider both the maturity and the functionality of the product in their

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, Applications Software

This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include software development; software maintenance; software reengineering/rearchitecting; porting software to a new platform; defect correction and bug fixing; and software testing; etc. Application areas could include core applications, enterprise applications, web applications, integration between applications, mainframe applications, desktop applications, wireless applications, software packages, and games. 

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Documents related to » ecrm applications

LABS


LABS is an integrated suite of e-applications for business process management (BPM) that allows users to integrate their processes with those of their vendors, customers, contractors, and remote users through the Internet. It works with IBM's iSeries servers and is backed up by BI Cognos technology, which allows it to integrate information analysis.  

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The Importance of Server Robustness in CRM


In today's software frenzy and with the increasing demand for applications that provide maximum return on investment, many companies have failed to focus on subjects like reliability, downtime, and scalability. Since 1991, Touchtone Corporation has devoted its efforts to developing and maintaining a client/server customer relationship management (CRM) application and has equipped more than 750 IBM AS/400 and iSeries customers with its native OS/400 CRM solution.

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Symix Systems Front-Steps Into Greener e-Commerce Pastures


Like many of its peers, Symix Systems, one of the leading mid-market enterprise applications vendors, has been making a big push into the e-commerce market. A new Symix subsidiary called Frontstep, which was formed in January 2000, has been actively rounding out its e-business product and strategic consulting service offerings through acquisitions, internal development and partner relationships. These products and services are still sold under the Symix brand name, however, at the expense of Symix reporting losses for the last two quarters.

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MicroStrategy Manages Your Customer Relationships And Its Own


MicroStrategy has recently added CRM applications to its offerings. The company’s new CRM suite, eCRM7, will be generally available in December. MicroStrategy is also employing CRM concepts within its own organization to increase customer satisfaction.

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How to Use Automation and Virtualization to Improve Service Levels of Your Applications


Across the globe, IT organizations are hindered by applications that were built in silos with tightly coupled dedicated hardware and software, resulting in systems which are too brittle to rapidly respond to new directives. The only way out is to create a more dynamic, real-time IT infrastructure—one that allows resources to be quickly repurposed to the most critical tasks.

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Enterprise Applications through Personalized Assembly


Traditionally, software is packaged as a product with rigid functionality with change only possible through the vendor s release plans, or by developing custom solutions from the ground-up. This results in high lead times, high total cost of ownership, and challenging maintenance issues. However, software assembly allows solutions to be constructed from a mix of existing and newly built components that are stored in a repository or library.

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Global Trade Applications in Global Credit Crunch - Part II


Part I of this blog series analyzed the appropriateness of global sourcing and spend management applications for helping companies improve their cash flows and reduce working capital. It also introduced the question what might happen to global trade management (GTM) applications down the track. Indeed, what about this credit crunch and recession, and how will that affect the global trade

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Sales Commission Applications-Build versus Buy


Even though business operations have consistently moved towards packaged applications, some still consider building their own solutions. This is sometimes the case even for such standard operations as sales commission calculations. But it is clear that in the case of most applications—and sales commission applications in particular—buying a packaged application is a much better decision than the alternative.

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Integrating BI with Enterprise Business Applications Can Add Value for End-users


While ERP solutions and enterprise business applications may integrate information from legacy systems and specialized best-of-breed software, most enterprise solutions do not provide a simple dashboard or analytical approach to information presentation. Standard reports provided by business applications do not satisfy the need for on-the-fly, end-user reports that enable the kind of sophisticated decision-making and monitoring power you need. This white paper suggests an integrated solution that will offer more value to the end-user and eliminate the frustration of working with standardized enterprise application reporting, and reporting software packages, and spreadsheets, and the expense and delays incurred by customized reporting requests.

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EAI - The 'Crazy Glue' of Business Applications


When companies create or change trading relationships or when they swap out business application systems, information systems professionals are required to build application system interfaces and alter transaction processing models. Enterprise Application Integration (EAI) Tools have matured nicely and continue to evolve making the job not only more simple but actually offering a preferred alternative to code-data-level integration alternatives. Selection of EAI tools must be based on technical capabilities that support the entire life-cycle of usage.

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