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Oracle Applications - An Internet-Reinvented Feisty Challenger
It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably the most reformed applications vendor

ecrm applications  Oracle products, particularly its eCRM suite of products, will have to decide between opting for the 'one-stop' shop hype (which means integrated suite and possibly sub-optimal functionality) and considering disparate but fully functional products from other vendors. Oracle-centric and enterprises looking for commodity CRM products integrated with the ERP system may find the Oracle product very attractive. Users are also advised to consider both the maturity and the functionality of the product in their Read More...
Outsourcing, Applications Software
This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include...
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Documents related to » ecrm applications


MicroStrategy Manages Your Customer Relationships And Its Own
MicroStrategy has recently added CRM applications to its offerings. The company’s new CRM suite, eCRM7, will be generally available in December. MicroStrategy

ecrm applications  new CRM product suite, eCRM 7, combines the company's analytical applications with new CRM focused additions such as campaign management and tighter integration with other data sources (ERP, call center, click stream, legacy, etc.) to provide customer centric analytics. Complementing the new product suite is a change in MicroStrategy's customer service and selling strategy. The company has revamped the sales and customer support processes to take advantage of the web. The company's most notable move is a Read More...
Lipstream Speaks to Kana
Lipstream, the company that provides voice enabled chat to Excite, also supplies Voice over IP software to eCRM vendors. Kana is the most recently announced

ecrm applications  Speaks to Kana Lipstream Speaks to Kana L. Talarico - September 6, 2000 Event Summary Lipstream Networks, Inc., a Voice Over Internet Protocol (VoIP) service provider recently signed Kana Communications, Inc. as a customer. Lipstream's product, Live Voice, will add voice communications to ecommerce websites that use Kana's RealTime application. Lipstream's first major achievement was enabling Excite's voice chat, which quickly became one of the most popular features on Excite. Lipstream Read More...
Symix Systems Front-Steps Into Greener e-Commerce Pastures
Like many of its peers, Symix Systems, one of the leading mid-market enterprise applications vendors, has been making a big push into the e-commerce market. A

ecrm applications  Inc. (PSI) and its eCRM applications. The new Web-based product provides marketing automation, sales management, service management, and business intelligence functionality. (For more information, see Symix Expands Its Product Offering While Remaining Profitable ) On February 18, Frontstep announced a partnership agreement with Commerce One, a leading provider of e-commerce systems. Under terms of the agreement, Frontstep customers can access Commerce One's MarketSite Global Trading Portal to buy or sell Read More...
The Importance of Server Robustness in CRM
In today's software frenzy and with the increasing demand for applications that provide maximum return on investment, many companies have failed to focus on

ecrm applications  the vendor's premises, Wintouch eCRM 6.0 can be considered a platform independent solution which may make it an ideal solution for mid-size and larger businesses. Using Wintouch as an ASP solution, businesses avoid paying a one shot licensing fee. Instead users can rent the application from the vendor and avoid the hassle of deploying and managing it. Furthermore, users can add and reduce capacity as needed. In an IBM OS-based environment, Wintouch can access real time data from other existing Read More...
IFS Applications (version 8.0) for ERP for the Oil and Gas Industry (Upstream) Certification Report
IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for oil and gas industry (upstream) in the ERP

ecrm applications  Applications (version 8.0) for ERP for the Oil and Gas Industry (Upstream) Certification Report IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for oil and gas industry (upstream) in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, Read More...
IFS Applications (v. 7.5) for ERP for Engineer-to-Order (ETO) Manufacturing Certification Report
IFS Applications (v. 7.5) is TEC Certified for online evaluation of enterprise resource planning (ERP) for engineer-to-order (ETO) manufacturing solutions in

ecrm applications  Applications (v. 7.5) for ERP for Engineer-to-Order (ETO) Manufacturing Certification Report IFS Applications (v. 7.5) is TEC Certified for online evaluation of enterprise resource planning (ERP) for engineer-to-order (ETO) manufacturing solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, Read More...
Global Trade Applications in Global Credit Crunch - Part II
Part I of this blog series analyzed the appropriateness of global sourcing and spend management applications for helping companies improve their cash flows and

ecrm applications  Trade Applications in Global Credit Crunch - Part II Part I of this blog series analyzed the appropriateness of global sourcing and spend management applications for helping companies improve their cash flows and reduce working capital. It also introduced the question what might happen to global trade management (GTM) applications down the track. Indeed, what about this credit crunch and recession, and how will that affect the global trade, imports from China, Letters of credit (L/Cs), etc.? With Read More...
Enterprise Applications--The Genesis and Future, Revisited Part One: 1960s--Pre-Computer Era
Knowing the history and evolution of enterprise applications is essential to understanding their current use and future developments. Each step in the evolution

ecrm applications  Applications--The Genesis and Future, Revisited Part One: 1960s--Pre-Computer Era Enterprise Applications—The Genesis and Future, Revisited Part One: 1960s—Pre-Computer Era P.J. Jakovljevic - March 31, 2004 History Integrated enterprise resource planning (ERP) software solutions have become synonymous with competitive advantage, particularly throughout the 1990s. The idea behind ERP systems was to replace islands of information with a single, packaged software solution that integrates all Read More...
Increased ROI Accelerates Composite Applications Adoption
Today, more has to be done with less, and IT infrastructures require flexibility to deliver differential value. Upgrades, customizations, and back-end

ecrm applications  ROI Accelerates Composite Applications Adoption Today, more has to be done with less, and IT infrastructures require flexibility to deliver differential value. Upgrades, customizations, and back-end integration fail to suffice; companies need the ability to build applications on an as-needed basis. Composite applications fulfill this objective by helping organizations leverage existing enterprise applications, drive down the cost of change, and increase the pace of innovation. Read More...
Do More with Less: Merging Enterprise Applications with Desktop Tools
Workers spend on average close to 80 percent of their workday with some combination of enterprise applications and desktop tools. Best-in-class companies have

ecrm applications  More with Less: Merging Enterprise Applications with Desktop Tools Workers spend on average close to 80 percent of their workday with some combination of enterprise applications and desktop tools. Best-in-class companies have already found ways to improve productivity. Learn more about the convergence of enterprise applications with desktop tools, and the role it plays in providing visibility to enterprise data, improving communication, and facilitating real-time decision making. Read More...
Emirates Airlines Selects IFS Applications
IFS, the global enterprise applications company, recently announced that Emirates, an airlines with one of the youngest fleets in the sky, has selected IFS

ecrm applications  Airlines Selects IFS Applications IFS , the global enterprise applications company, recently announced that Emirates , an airlines with one of the youngest fleets in the sky, has  selected IFS Applications 8 to manage its new engine overhaul facility in Dubai, United Arab Emirates (UAE) . Emirates is one of the fastest-growing airlines in the world, flying to 132 destinations in 77 countries across six continents. The airline operates 198 wide-body Airbus and Boeing aircrafts and has orders for Read More...
Winning on the WAN: How to Validate Network Applications Before You Deploy
Making sure that your applications run properly over private and public wide area networks (WANs) is particularly challenging for applications that are

ecrm applications  on the WAN: How to Validate Network Applications Before You Deploy Making sure that your applications run properly over private and public wide area networks (WANs) is particularly challenging for applications that are sensitive to network conditions. The only way to have confidence that a given application will operate with acceptable performance once it is deployed is to test it under expected (and maybe unexpected) production network conditions—prior to deployment. Read More...
Plex Systems Replaces Seven Silo Applications At CCI
I recently read an article about the implementation and go-live experience of an enterprise resource planning (ERP) solution at a relatively small metal-forming

ecrm applications  Systems Replaces Seven Silo Applications At CCI I recently read an article about the implementation and go-live experience of an enterprise resource planning (ERP) solution at a relatively small metal-forming manufacturing company called Clips and Clamps Industries (CCI). This Plymouth, Michigan–based family-owned company is a metal stamping supplier to the automotive industry and produces a variety of custom-made items for its industrial customers. The business flow therefore involves many Read More...

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