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Documents related to » ECRM Articles


Usability
Poor usability leads to irritation and fatigue and it has an adverse impact on the usage experience. In an on-line shopping web site, it can lead to loss of revenues. Poor usability in business applications leads to increased help desk costs. On the other hand, better usability makes our usage experience more fun and can increase productivity. A highly usable on-line shopping web site tempts repeat visits, builds customer loyalty, and increases its revenue-earning potential.

ECRM ARTICLES: Usability Usability S. Ketharaman - February 15, 2004 Read Comments Introduction There have been several reasons given over the years to explain the success of Microsoft s software products. Rarely has usability featured in these discussions. Many of us would recall how painful it was to draw a table in WordStar or WordPerfect . Microsoft Word made it simple, intuitive and fun to draw tables. The same goes for text formatting, mail merge, envelope printing, and so on. Extra wide screens in many software
2/15/2004

A Sharp ASP
Sharp Microelectronics of the Americas has selected Harbinger as their Application Service Provider of choice. The multi-year contract will allow Harbinger to integrate e-Procurement and business applications across Sharp's e-Supplier community.

ECRM ARTICLES: e commerce, ecommerce, shopping cart, microwave sharp, ecommerce website, shopping cart software, shopping carts, sharp microwave oven, e commerce business, e commerce site, internet commerce, ecommerce solution, e commerce website, cash register sharp, sharp register, ecommerce website design, ecommerce solutions, sharp mobile, sharp drivers, ecommerce shopping cart, e commerce software, web shopping cart, sharp microwave ovens, sharp microwaves, e commerce solution, sharp copiers, website shopping cart, sharp range.
7/14/2000

IBI + IBM = EAI
The latest entrant in the race to support IBM's MQSeries Integrator Version 2 is Information Builders (IBI) with its Middleware Technology Group's 'Enterprise Connector for MQSeries Integrator'. The product provides SQL access to over 80 different data sources, and should prove a good fit with MQSI. In addition, IBI has announced support for IBM’s WebSphere Application Server.

ECRM ARTICLES:
12/14/2000

Captured by Data
The benefits case for enterprise asset management (EAM) has been used to justify huge sums in EAM investment. But to understand this reasoning, it is necessary to explore how asset data can be used to further the aims of maintenance.

ECRM ARTICLES: Captured by Data Captured by Data Daryl Mather - August 23, 2006 Read Comments Enterprise Asset Management Systems and the Aims of Modern Maintenance Since the late 1980s, enterprise asset management (EAM) vendors throughout the world have pitched their products based partly on the ability to capture, manipulate, and analyze historical failure data. Part of the stated benefits case is often the ability to highlight the causes for poor performing assets, provide the volume and quality of information for
8/23/2006

Supply Chain Economy
The US Labor Department reported an increase in jobs in June and July ... but the manufacturing industry cut jobs for a third month in a row. We are moving from a manufacturing economy to a supply chain economy. This article gives the big picture.

ECRM ARTICLES: Supply Chain Economy Supply Chain Economy Ann Grackin - September 6, 2005 Read Comments Introduction Energy prices ... the Fed raising interest rates ... loss of manufacturing jobs ... addition of service jobs ... China ... changing demographics, etc.—these all play into the supply chain economic model. We decided to have speakers at our annual event that could discuss these issues and put them in context. But last week the Bureau of Labor Statistics published their August numbers and we thought we
9/6/2005

Future Compatible
Companies contemplating upgrading or replacing their enterprise resource planning systems should evaluate whether the change will be compatible with future ERP II deployment strategies. This article examines the future of enterprise business applications and the requirements to ensure future compatibility.

ECRM ARTICLES: erp 2, erp ii, rps erp ii, best erp system, business intelligence, crm implementation, crm strategy, customer relationship management, enterprise resource management software, enterprise resource planning, enterprise resource planning application, enterprise resource planning companies, enterprise resource planning company, enterprise resource planning implementation, enterprise resource planning integration, enterprise resource planning program, enterprise resource planning software, enterprise resource planning software company, enterprise resource planning solution, enterprise resource .
7/15/2004

A Matter of Trust
When important information is withheld, it leads to enormous inefficiencies or even disasters in the supply chain. Trust is needed to streamline decision making and interactions in the supply chain. But, in spite of what

ECRM ARTICLES: A Matter of Trust A Matter of Trust Bill McBeath - June 22, 2004 Read Comments To Trust or Not to Trust: What to Share with Trading Partners I recently asked a question to a senior supply chain executive: When should you trust your trading partners and when should you withhold information from them? His answer: Never and Never. His answer was only partly tongue-in-cheek. It highlights a dilemma we all face. When important information is withheld, it leads to enormous inefficiencies or even disasters
6/22/2004

Sales Force Performance
Understanding market drivers is key to managing customer behavior. To do this, organizations must state and qualify their assumptions about the real drivers of sales performance. An improvement strategy can then be created, and with integrated budgets, success metrics, etc.

ECRM ARTICLES: customer relationship management, CRM, metrics, performance, drivers, sales, marketing, strategic, tactical, go to market, process, sales force, behavior.
3/22/2006

Gateway Drops AMD
Gateway Inc. will phase out its use of CPUs from AMD.

ECRM ARTICLES: intell, fastest processor, amd quad core, laptop processors, quad core processor, amd chips, notebook processor, laptop processor, latest processors, notebook processors, computer processors, amd athlon processors, best processor computer, pentium m processor, amd processors, amd review, amd reviews, amd phenom 9500, amd stock, fastest cpu, amd processor, amd news, amd vs atom, processor speed, amd phenom, centrino vs atom, dual core pentium, processor benchmarks, processor comparison, dual core, cpu benchmarks, benchmark processor, cpu benchmark, nehalem cpu, computer support, pentium .
9/29/1999

Way To Go, Ross Systems!
Although Ross Systems today is merely a shadow of a once solid profitable vendor, its embattled management deserves accolades for tenacity and pulling off a third consecutive profitable quarter, thereby remaining in the race.

ECRM ARTICLES: erp software vendors, saas erp, top erp, erp software companies, compare erp software, erp comparison, best erp software, erp software comparison, erp software market, erp vendors, qad erp, erp software, erp software vendor, hosted erp, hosted erp software, erp software packages, erp software applications, web based erp software, erp software package, erp software system, erp software systems, erp software providers, erp software provider, construction erp, erp package, mrp erp software, erp software for manufacturing, custom erp software, erp software solutions, cost of erp software, erp .
10/23/2001


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