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E-CRM in Your Enterprise
In today’s global marketplace, subtle and complex changes in consumer relationships can directly impact your brand equity, owing mainly to an unprecedented glut in information. Add to this consumer expectations for seamless, consistent service, and you’ll find it a challenge to attract, serve, and retain your customers. So how can you transition intelligently to the e-customer relationship management (CRM) model today?

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California Software Labs,
Located in Pleasanton, California (US), California Software Labs (CSWL Inc.) is a customer software solutions provider and a wholly owned subsidary of California Software Co.

ecrm labs  California Software Labs, California Software Labs, Located in Pleasanton, California (US), California Software Labs (CSWL Inc.) is a customer software solutions provider and a wholly owned subsidary of California Software Co. Ltd. (Calsoft), located in Chennai, India. Calsoft is a public company listed on the Indian stock exchanges and is certified Capability and Maturity Model Integration (CMMi) level 5. Founded in 1992, Calsoft is financially supported by Chemoil Corporation (US), Itochu Corporation Read More...
Discrete Enterprise Resource Planning (Discrete ERP) RFI / RFP Template
Financials, Human Resources, Manufacturing Management, Inventory Management, Purchasing Management, Quality Management, Sales Management, Product Technology
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Documents related to » ecrm labs


Vendor Analysis: Kaspersky Anti-Virus Products Examined
Kaspersky Labs is no newcomer to anti-virus products. Headquartered in Moscow, Russia, with offices in Pleasanton, California and Cambridge, England, Kaspersky Labs has successfully branded itself as a leader in multi-platform anti-virus products. Though many IT decision makers neglect to protect their UNIX systems from viruses, research done by Kaspersky Labs indicates that Linux may be just as prone to viruses as Microsoft operating systems.

ecrm labs  Vendor Analysis: Kaspersky Anti-Virus Products Examined Vendor Analysis: Kaspersky Anti-Virus Products Examined L. Taylor - November 23, 2002 Read Comments Featured Author - Laura Taylor - November 23, 2002 Executive Summary Kaspersky Labs is no newcomer to anti-virus products. Headquartered in Moscow, Russia, with offices in Pleasanton, California and Cambridge, England, Kaspersky Labs has successfully branded itself as a leader in multi-platform anti-virus products. Though many IT decision makers Read More...
Data Mining: The Brains Behind eCRM
Data mining has emerged from obscure beginnings in artificial intelligence to become a viable and increasingly popular tool for putting data to work. Data mining is a set of techniques for automating the exploration of data and uncovering hidden truths.

ecrm labs  Mining: The Brains Behind eCRM Data Mining: The Brains Behind eCRM Steve McVey - November 6, 2000 Read Comments S. McVey - November 6, 2000 Introduction While customer relationship management (CRM) gets a lot of attention, one important component is often overlooked - how a company effectively uses its existing customer data to improve customer loyalty while also identifying new potential buyers of products and services. Data mining has emerged from obscure beginnings in artificial intelligence to become Read More...
Teradata Introduces Unified Data Environment
During its annual Partners event, Teradata, an important data warehouse and analytics provider, introduced its new Analytic Architecture Services that will aid in accelerating deployment of the Teradata Unified Data Environment, a framework that will enable organizations to work with a wide variety of data within Teradata’s environments. By combining its analytic platform Teradata Aster offering

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What’s All This Benchmark Stuff, Anyway?
Vendors love to quote benchmarks in their product literature, press releases, and any place they think someone will use the numbers to make a buying decision. But what do the benchmarks mean, and which ones really matter?

ecrm labs  What’s All This Benchmark Stuff, Anyway? What’s All This Benchmark Stuff, Anyway? R. Krause - June 10, 2002 Read Comments R. Krause - Februrary 12, 2001 Overview   In the world of high performance computing, everyone wants to know how well a system performs before deciding to buy it. Benchmarks provide a relatively objective way of determining how well a system will perform under given conditions. What customers need to know is: which benchmarks are relevant to their particular needs, and which ones Read More...
A Guide to Software Test Methodologies: Pros, Cons, and Arguments
This guide to software test methodologies presents various approaches and their effectiveness for software testing, compares the limitations and benefits of each, and explains why each one has its place, depending on the software development phase in question. Download the full guide now.

ecrm labs  A Guide to Software Test Methodologies: Pros, Cons, and Arguments A Guide to Software Test Methodologies: Pros, Cons, and Arguments Source: CM Labs Simulations, Inc. Document Type: White Paper Description: This guide to software test methodologies presents various approaches and their effectiveness for software testing, compares the limitations and benefits of each, and explains why each one has its place, depending on the software development phase in question. Download the full guide now. A Guide to Read More...
ACCPAC -- Being Much More Than Meets The Eye
By recently undertaking a number of both prudent and bold initiatives, ACCPAC International, still largely considered an accounting solutions provider, may have gotten the wherewithal to be reckoned with by all earnest enterprise mid-market contenders.

ecrm labs  ACCPAC Advantage Series. ACCPAC eCRM On December 20, ACCPAC announced that it has acquired eWare Limited , an Ireland- based developer of CRM software. Since a private label version of the eWare software, ACCPAC eCRM , has been actively marketed by ACCPAC for the past 18 months under an OEM (original equipment manufacturer) agreement with eWare, the product will continue to be marketed as ACCPAC eCRM. Ivan MacDonald, eWare President and CEO, Greg Casey, eWare Executive Vice President, and Alan Wyley, Read More...
Network Security Management
In the converging network and security infrastructure, relating what is reported from security products to what is observed on the network is critical. Q1 Labs’ network security management product, QRadar, combines network behavioral analysis with vulnerability assessment and security event correlation into one platform. Ultimately, this convergence reduces IT acquisition and operations costs, and enhances responses to network security incidents.

ecrm labs  Network Security Management Network Security Management Source: Q1 Labs Inc. Document Type: White Paper Description: In the converging network and security infrastructure, relating what is reported from security products to what is observed on the network is critical. Q1 Labs’ network security management product, QRadar, combines network behavioral analysis with vulnerability assessment and security event correlation into one platform. Ultimately, this convergence reduces IT acquisition and operations Read More...
The 2007 Microsoft® Office System in Manufacturing
This white paper highlights the key challenges facing the manufacturing industry, and discusses how the 2007 Microsoft® Office system can help maximize employee contributions and enhance business performance with innovative and powerful enterprise capabilities.

ecrm labs  The 2007 Microsoft® Office System in Manufacturing The 2007 Microsoft® Office System in Manufacturing Source: Microsoft Document Type: White Paper Description: This white paper highlights the key challenges facing the manufacturing industry, and discusses how the 2007 Microsoft® Office system can help maximize employee contributions and enhance business performance with innovative and powerful enterprise capabilities. The 2007 Microsoft® Office System in Manufacturing style= border-width:0px; />   Read More...
Teradata Launches Big Analytics Appliance
Teradata, a provider of data warehouse and analytics solutions, has released a new appliance designed specifically to manage big-data projects by integrating Apache Hadoop and Teradata Aster into a single appliance.<!--more--> Scott Gnau, president of Teradata Labs, said: The Teradata Aster Big Analytics Appliance offers the faster path from diverse big data acquisition to big insights, and

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