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 ecrm news


Is Oracle Becoming Invincible?
On June 20, Oracle Corporation, the leading provider of database and enterprise software applications, announced its fiscal 2000 results, claiming that it has

ecrm news  by deploying its own eCRM product. It has unified many of its sales and administrative processes and has reduced overhead by over 44% as a result. While the aim was to reduce cost by $1 billion, the actual savings have almost reached double that figure. Would anybody need a better living proof of what Oracle products could possibly do for another similar global corporation? While we believe Oracle will continue to post strong results and generate strong new sales, its competition will inevitably rebound a

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » ecrm news

The MicroStrategy/ Intelligroup ASP


MicroStrategy Announces ASP Alliance: Intelligroup to Deliver MicroStrategy's Intelligent E-Business™ Solutions to Small and Midsize Businesses.

ecrm news  electronic customer relationship management (eCRM) capabilities in combination with its business intelligence offering, companies can analyze customer behavior and gain insight into their preferences. The company is then able to interact with its customers via web, wireless, and voice with personalized messages and offers. As part of the agreement, Intelligroup plans to send more than one hundred employees through the MicroStrategy education program in the next four months to ensure that integration will Read More

Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 1: Recent Announcements


While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002 will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract the onslaught by Tier 1 vendors and mid-market juggernauts.

ecrm news  IMPACT CRM and IMPACT eCRM This is Part 1 of a two-part analysis of recent news from Tier 2 and Tier 3 ERP vendors.   Part 2 will discuss the market Impact and makes User Recommendations. Frontstep Capacity Promiser On March 19, Frontstep, Inc. (NASDAQ: FSTP, www.frontstep.com ), a prominent global mid-market provider of business applications and services for manufacturers and distributors, announced the release of Frontstep Capacity Promiser , which is devised to allow companies to automate the promisin Read More

Nortel and Clarify: Was There Ever Synergy Enough to Support this Marriage?


Back in 1999, when Nortel was on a buying spree and reeling in record profits, it plunked down US$2.1 billion dollars for Clarify Inc., a leader in the CRM space that was bringing in $250 million in revenues annually. Now, in July of 2001, with Nortel expecting losses in the order of US$19.2 billion, Clarify may be jettisoned at a significant loss.

ecrm news  self-proclaimed vendor of complete eCRM solutions. In the world of Back Office and Front Office integration, Oracle is a primary example. After having a suite of Back Office applications for years, they're now going through the rocky development of an integrated Front Office offering called simply the Oracle E-Business Suite . Maybe IBM will want Clarify, since IBM announced consulting support for Clarify and also helped Clarify add native DB2 support to the platform. But this solution might be less sen Read More

Siebel Enters Smaller Markets in a Big Way


Siebel is making a big push into the mid-market with the introduction of eBusiness 2000 MidMarket Edition. This product promises mid-size businesses a more affordable, scaled down version of Siebel’s top tier application suite.

ecrm news  eBusiness Customer Relationship Management (eCRM) software primarily for companies with over $250 million in sales. Siebel recently released eBusiness 2000 MidMarket Edition, a suite of CRM applications geared for small to mid-size companies. This suite is Siebel's first attempt to compete in the mid-market. Siebel's MidMarket Edition offers these businesses a set of applications to manage relationships with customers, resellers, and partners. The suite is made up of three integrated groups of application Read More

A.M. Best Company


Founded in 1899, global credit rating agency A.M. Best Company focuses on the insurance industry. Its news source, Best’s Insurance News & Analysis, includes special reports, a monthly magazine, and a daily digest.

ecrm news  M. Best Company Founded in 1899, global credit rating agency A.M. Best Company focuses on the insurance industry. Its news source, Best’s Insurance News & Analysis, includes special reports, a monthly magazine, and a daily digest. Read More

Emptoris: Opening a New Chapter of Prosperity - Part 1


Good news is scarce these days across the board, and I am always keen on reporting on rare bullish enterprise applications businesses, especially if the company is in my neck of woods. Recently, I had an upbeat and constructive business update meeting in person at Emptoris’ headquarters. The Burlington, Massachusetts, US-based company was founded in 1999 as a strategic

ecrm news  Opening a New Chapter of Prosperity - Part 1 Good news is scarce these days across the board, and I am always keen on reporting on rare bullish enterprise applications businesses, especially if the company is in my neck of woods. Recently, I had an upbeat and constructive business update meeting in person at Emptoris ’ headquarters. The Burlington, Massachusetts, US-based company was founded in 1999 as a  strategic sourcing software  company, pioneering the use of optimization in  strategic Read More

TEC Industry Watch: Enterprise Software News for the Week of September 3, 2012


SOFTWARE SELECTIONSIndustrial lubricants manufacturer IRMCO selects ProcessPro Premier ERP software Industry tags: manufacturing "This case is a textbook example of an improperly selected ERP system that needed to be replaced. The manufacturer, which operates in a process-based production environment, has finally found an appropriate system that is specifically designed for this type of

ecrm news  Industry Watch: Enterprise Software News for the Week of September 3, 2012 SOFTWARE SELECTIONS Industrial lubricants manufacturer IRMCO selects ProcessPro Premier ERP software Industry tags: manufacturing This case is a textbook example of an improperly selected ERP system that needed to be replaced. The manufacturer, which operates in a process-based production environment, has finally found an appropriate system that is specifically designed for this type of manufacturing: ProcessPro Premier. The Read More

The Four Ps of Food Safety


Food safety is in the news, and recalls are not uncommon. For the food processor, a well-publicized incident can mean major damage to its brand and its revenue—and maybe the end of the company. The greater a food company’s risk, the greater the need for a proactive food safety strategy. Olin Thompson suggests the four Ps for a food safety strategy.

ecrm news  food safety management courses,food safety management software,haccp food safety course,online food safety certification,food safety certification online,food safety training and certification,food safety certification florida,florida food safety certification,food safety certification training,food safety online training,online food safety training,food safety training online,food safety training certification,texas food safety manager certification,florida food safety training Read More

ERP Getting a New Breath of Fresh Air in Europe


According to silicon.com, a leading European IT TV News Service, European companies are realizing the importance of customer oriented ERP applications and are set to dramatically increase their investment in related projects over the next two years.

ecrm news  Getting a New Breath of Fresh Air in Europe ERP Getting a New Breath of Fresh Air in Europe P.J. Jakovljevic - August 4, 2000 Event Summary According to silicon.com, a leading European IT TV News Service, European companies began to realize the importance of customer oriented ERP applications and are set to dramatically increase their investment in related projects over the next two years. A report commissioned by Oracle and enterprise systems provider Bull claims European companies will increase ERP Read More

TEC Industry Watch: Enterprise Software News for the Week of June 18, 2012


SOFTWARE SELECTIONSLoudoun County Sanitation Authority selects SAP ERPIndustry tags: utilities "According to the plans of both the client and its system integrator, Sparta Consulting, the entire project is supposed to take only 14 months, which is a pretty intensive timeline considering a level of the solution selected and the company’s size. The modules to be implemented are financials

ecrm news  Industry Watch: Enterprise Software News for the Week of June 18, 2012 SOFTWARE SELECTIONS Loudoun County Sanitation Authority selects SAP ERP Industry tags: utilities According to the plans of both the client and its system integrator, Sparta Consulting, the entire project is supposed to take only 14 months, which is a pretty intensive timeline considering a level of the solution selected and the company’s size. The modules to be implemented are financials, utilities billing, customer service, Read More

Networld Media Group


Networld Media Group provides news and information for various industries. Networld’s publications include DigitalSignageToday and RetailCustomerExperience.

ecrm news  Media Group Networld Media Group provides news and information for various industries. Networld’s publications include DigitalSignageToday and RetailCustomerExperience. Read More

Supply Chain Shorts for the Week of February 11, 2013


We're trying out a new feature on you this week: snippets of supply chain news designed for quick and easy consumption, including insights and sound bites, perhaps occasionally bordering on the irreverent. We'd like to think of this as a conversation with you. Let us know what you think.Oracle held its Value Chain Summit last week in San Francisco. Were you there? Rick Jewell, Oracle senior vice

ecrm news  Chain Shorts for the Week of February 11, 2013 We're trying out a new feature on you this week: snippets of supply chain news designed for quick and easy consumption, including insights and sound bites, perhaps occasionally bordering on the irreverent. We'd like to think of this as a conversation with you. Let us know what you think. Oracle held its Value Chain Summit last week in San Francisco. Were you there? Rick Jewell, Oracle senior vice president for applications development, with overall Read More

Drive down cost? What does that really mean in a supply chain world?


Yes all of us are well aware that the global economy is in a downturn. We hear it in the news, on blogs, in articles, and we see it around us with massive layoffs and lower consumer spending. So while we have heard all about these problems, what is the solution to fix these issues from an enterprise point of view? In the first part of this series of three, I will identify the

ecrm news   Read More

Microsoft Analyst Event Part Three: What Else Can Dynamics Do, and What’s Next?


Microsoft recently held its annual Dynamics Fall Analyst Event (FAE) in Redmond, Washington, where news about the company’s Windows 8 platform (see Part One of this blog series) and Microsoft Dynamics products (see Part Two of this blog series) was released. Among the demos and tours was info on some of the lesser-known data platforms and business intelligence (BI) capabilities for Microsoft

ecrm news  Analyst Event Part Three: What Else Can Dynamics Do, and What’s Next? Microsoft recently held its annual Dynamics Fall Analyst Event (FAE) in Redmond, Washington, where news about the company’s Windows 8 platform (see  Part One of this blog series) and Microsoft Dynamics products (see  Part Two of this blog series) was released. Among the demos and tours was info on some of the lesser-known data platforms and business intelligence (BI) capabilities for Microsoft Dynamics. Lesser-known Read More