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Data Mining: The Brains Behind eCRM
Data mining has emerged from obscure beginnings in artificial intelligence to become a viable and increasingly popular tool for putting data to work. Data

ecrm strategy  matter. Some objectives of eCRM are to: Enable marketing departments to identify and target their best customers, manage marketing campaigns with clear goals and objectives, and generate quality leads for the sales team Assist organizations in improving telesales, account, and sales management by optimizing information shared by multiple employees, and streamlining existing processes Tailor relationships with customers to improve customer satisfaction and maximize profits Identify the most profitable cust Read More...
PPM for Internal Departments
A business practice that assists organizations to align their portfolio of projects with their business strategy. Typically IT departments employ an IT governance framework to ensure that their PPM...
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Documents related to » ecrm strategy


Is Oracle Becoming Invincible?
On June 20, Oracle Corporation, the leading provider of database and enterprise software applications, announced its fiscal 2000 results, claiming that it has

ecrm strategy  by deploying its own eCRM product. It has unified many of its sales and administrative processes and has reduced overhead by over 44% as a result. While the aim was to reduce cost by $1 billion, the actual savings have almost reached double that figure. Would anybody need a better living proof of what Oracle products could possibly do for another similar global corporation? While we believe Oracle will continue to post strong results and generate strong new sales, its competition will inevitably rebound Read More...
PowerCerv Facing Another Stormy Season
PowerCerv, a Tampa, FL based mid-market enterprise applications vendor, has been going through its second major attempt to revitalize itself. In August it

ecrm strategy  attractive components like eOrder, eCRM and eDashboard. eOrder provides the ability to do either business-to-business (B2B) or business-to-consumer (B2C) transactions over the Web. eCRM is the Web enablement of CRM functions. eDashboard is a customizable Web-based screen that tracks key business drivers important to executive officers such as CEOs and CFOs. Integrated Enterprise Response is the company's term for the focus that its enterprise application software brings to customers' minds. The immediate Read More...
The MicroStrategy/ Intelligroup ASP
MicroStrategy Announces ASP Alliance: Intelligroup to Deliver MicroStrategy's Intelligent E-Business™ Solutions to Small and Midsize Businesses.

ecrm strategy  electronic customer relationship management (eCRM) capabilities in combination with its business intelligence offering, companies can analyze customer behavior and gain insight into their preferences. The company is then able to interact with its customers via web, wireless, and voice with personalized messages and offers. As part of the agreement, Intelligroup plans to send more than one hundred employees through the MicroStrategy education program in the next four months to ensure that integration will Read More...
PowerCerv Finally Overpowered By The '02 Hurricane Season Part 2: Strengths and User Recommendations
Although ASA seems to have obtained an intriguing complementary product offering and a modest client base for almost next-to-nothing cost, it has to quickly

ecrm strategy  the real-time product availability. eCRM is the Web enablement of some CRM functions featured within ERP Plus, eDashboard is a customizable Web-based screen that tracks key business drivers important to executive officers such as CEOs and CFOs, while eConfigure is a powerful Web-based sales configuration solution. PowerCerv had even attempted not to stop short at combining integrated ERP and CRM applications for mid-sized manufacturers, as it has beefed up its collaborative supply chain management (SCM) Read More...
Vox Populi: Does Your Company Have a Strategy for 2010?
2009 has been a hard one for all of us. All companies, big or small, in all industries, have been more or less affected by the economic downturn. And even

ecrm strategy  Populi: Does Your Company Have a Strategy for 2010? 2009 has been a hard one for all of us. All companies, big or small, in all industries, have been more or less affected by the economic downturn. And even though some people think that the recovery has already started and next year will be better, we all know that it cannot be much better. Not to mention that we might have to get through the second wave of the crisis. In both cases, a full recovery is not likely to happen next year. Under these Read More...
The Best-of-class Strategy Makes a Return in the Cloud Era
Irrespective of technology and choice of deployment method, companies must remain versatile in their strategies and operations to stay competitive. This report

ecrm strategy  Best-of-class Strategy Makes a Return in the Cloud Era Irrespective of technology and choice of deployment method, companies must remain versatile in their strategies and operations to stay competitive. This report takes a look at one financial solution that enables the financial executive to have a no-compromise approach to financial modeling and applications choice; i.e., adding, keeping or changing business applications without losing control or increasing the risk of non-compliancy. Read More...
Enterprise Strategy Group
Enterprise Strategy Group (ESG) is an integrated IT research, analysis, and strategy firm.

ecrm strategy  Strategy Group Enterprise Strategy Group (ESG) is an integrated IT research, analysis, and strategy firm. Read More...
CRM without Compromise: A Strategy for Profitable Growth
When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at

ecrm strategy  without Compromise: A Strategy for Profitable Growth CRM without Compromise: A Strategy for Profitable Growth If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, including the Frankfurt Stock Exchange and NYSE under the symbol Read More...
6 Steps for Linking Corporate Strategy to the Budget
Ask any three people in an organization why they budget and you’ll get three different answers. But no one says they budget in order to direct the way in which

ecrm strategy  Steps for Linking Corporate Strategy to the Budget 6 Steps for Linking Corporate Strategy to the Budget If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Infor is the world's third largest business software company. We develop and acquire proven software products that have rich, built-in functionality. Source : Infor Infor's software and products Infor is successfully helping more than 70,000 customers around the world be more Read More...
Infor ION-izes its Open SOA Strategy - Part 1
2010 has certainly been an interesting (if not a crossroads) year for Infor. Namely, after a number of new high-profile hires at the beginning of the year

ecrm strategy  ION-izes its Open SOA Strategy - Part 1 2010 has certainly been an interesting (if not a crossroads) year for Infor . Namely, after a number of  new high-profile hires at the beginning of the year, which signalled Infor’s intention to be taken seriously , the vendor then entered an eerily quieter period of several months. Except for the ongoing  vocal marketing campaign entitled “Down with Big ERP” with witty cartoonish billboards and banners adorning major airports, magazines, web sites, Read More...
Aligning Information Technology with Corporate Strategy
Aligning information technology (IT) with corporate strategy is key to maximizing the business impact of IT investments. Tree Top's structured process of

ecrm strategy  Information Technology with Corporate Strategy Introduction The role of information technology (IT) includes supporting corporate strategy. However, for many enterprises, connecting IT initiatives to corporate strategy has proven to be a challenge. Enterprise software vendor Intentia offers a tool that links the two, by way of key performance indicators and best practices. For better understanding of the connection between corporate strategy and business systems, a structured approach is Read More...
SSA Global--The Right Product Strategy
SSA Global's Client Forum has reinforced our impression that the vendor's product strategy is an effective strategy that addresses the realities of today's

ecrm strategy  Global--The Right Product Strategy Product Strategy Overview SSA Global 's Client Forum has reinforced our impression that the vendor's product strategy is an effective strategy that addresses the realities of today's market. However, the execution is not without challenges. Although we found confusion on the part of a few, customers appeared supportive of the SSA strategy. SSA Global does have a clear product strategy for customers, yet the company needs to continue to communicate this message to Read More...
Global Planning Survey: Operations and Strategy-Who Wins?
Companies still struggle to close the gap between strategy and day-to-day operational decisions, particularly when they over-complicate planning with practices

ecrm strategy  Planning Survey: Operations and Strategy-Who Wins? Companies still struggle to close the gap between strategy and day-to-day operational decisions, particularly when they over-complicate planning with practices delving too deeply into their business. A key issue is thus the consolidation of actuals into planning, and the visibility of details for specific plans and assumptions. This points to a need for more strategically aligned “planning and performance” approaches. Read More...
Strategy: What Digital Business Service Providers Mean When They Say It
Strategy in digital business has become an increasingly significant component of Digital Business Service Provider (DBSP) offerings. Pure plays have and are

ecrm strategy  What Digital Business Service Providers Mean When They Say It Strategy: What Digital Business Service Providers Mean When They Say It E. Robins - October 3, 2000 Strategy Consulting Service Definition We have long proclaimed that vendors should have formal business and well-vetted processes in place in order to lay claim to having the service (see for example, So Does your e-Business Provider have Internationally Recognized Tools in its Digital Business Consulting Toolkit? ). This is particularly Read More...

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