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Data Mining: The Brains Behind eCRM
Data mining has emerged from obscure beginnings in artificial intelligence to become a viable and increasingly popular tool for putting data to work. Data

ecrm strategy  matter. Some objectives of eCRM are to: Enable marketing departments to identify and target their best customers, manage marketing campaigns with clear goals and objectives, and generate quality leads for the sales team Assist organizations in improving telesales, account, and sales management by optimizing information shared by multiple employees, and streamlining existing processes Tailor relationships with customers to improve customer satisfaction and maximize profits Identify the most profitable Read More

PPM for Internal Departments
A business practice that assists organizations to align their portfolio of projects with their business strategy. Typically IT departments employ an IT governance framework to ensure that their PPM...
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Documents related to » ecrm strategy


Is Oracle Becoming Invincible?
On June 20, Oracle Corporation, the leading provider of database and enterprise software applications, announced its fiscal 2000 results, claiming that it has

ecrm strategy  by deploying its own eCRM product. It has unified many of its sales and administrative processes and has reduced overhead by over 44% as a result. While the aim was to reduce cost by $1 billion, the actual savings have almost reached double that figure. Would anybody need a better living proof of what Oracle products could possibly do for another similar global corporation? While we believe Oracle will continue to post strong results and generate strong new sales, its competition will inevitably rebound Read More
The Importance of Server Robustness in CRM
In today's software frenzy and with the increasing demand for applications that provide maximum return on investment, many companies have failed to focus on

ecrm strategy  heterogeneous environment, the Wintouch eCRM platform independent and Java-applet solutions are easily accessed by Windows, Mac, or Linux through internet access. Batch updates can be used to integrate data from non-OS/400 based applications. The solution also allows the use of Web services allowing access to services from third party providers such as MapQuest or Google. One of the greatest features of Wintouch is its Green Screen Emulation, claims Rich Hall , Touchtone's vice-president of sales and Read More
The MicroStrategy/ Intelligroup ASP
MicroStrategy Announces ASP Alliance: Intelligroup to Deliver MicroStrategy's Intelligent E-Business™ Solutions to Small and Midsize Businesses.

ecrm strategy  electronic customer relationship management (eCRM) capabilities in combination with its business intelligence offering, companies can analyze customer behavior and gain insight into their preferences. The company is then able to interact with its customers via web, wireless, and voice with personalized messages and offers. As part of the agreement, Intelligroup plans to send more than one hundred employees through the MicroStrategy education program in the next four months to ensure that integration will Read More
PowerCerv Finally Overpowered By The '02 Hurricane Season Part 2: Strengths and User Recommendations
Although ASA seems to have obtained an intriguing complementary product offering and a modest client base for almost next-to-nothing cost, it has to quickly

ecrm strategy  the real-time product availability. eCRM is the Web enablement of some CRM functions featured within ERP Plus, eDashboard is a customizable Web-based screen that tracks key business drivers important to executive officers such as CEOs and CFOs, while eConfigure is a powerful Web-based sales configuration solution. PowerCerv had even attempted not to stop short at combining integrated ERP and CRM applications for mid-sized manufacturers, as it has beefed up its collaborative supply chain management (SCM) Read More
So What: The Big Test of Your Positioning Strategy
Failing to ask

ecrm strategy  What: The Big Test of Your Positioning Strategy Overview A good positioning statement needs to be important, believable, and unique or your target audience will ignore your marketing efforts. You can sum it up in two words: So what?! If this question pushes you to answer with a more compelling benefit, your first positioning statement did not make the cut. A Good Reality Check: Don't Go Out There without It Have you ever been in one of those corporate restrooms where there's a full-length mirror near Read More
The Best-of-class Strategy Makes a Return in the Cloud Era
Irrespective of technology and choice of deployment method, companies must remain versatile in their strategies and operations to stay competitive. This report

ecrm strategy  Best-of-class Strategy Makes a Return in the Cloud Era Irrespective of technology and choice of deployment method, companies must remain versatile in their strategies and operations to stay competitive. This report takes a look at one financial solution that enables the financial executive to have a no-compromise approach to financial modeling and applications choice; i.e., adding, keeping or changing business applications without losing control or increasing the risk of non-compliancy. Read More
Sage Attempts a More Coherent Midmarket ERP Strategy in Europe
Sage Group plc is a leading global provider of business management software to small and medium-sized companies, with over 6 million customers and more than 13

ecrm strategy  Attempts a More Coherent Midmarket ERP Strategy in Europe Sage Group plc is a leading global provider of business management software to small and medium-sized companies, with over 6 million customers and more than 13,500 employees in 24 countries covering the UK and Ireland, mainland Europe, North America, South Africa, Australia, Asia, and Brazil. After recently streamlining and rebranding its  ERP and CRM offering in North America , Sage recently announced the formation of a new organization to Read More
6 Steps for Linking Corporate Strategy to the Budget
Ask any three people in an organization why they budget and you’ll get three different answers. But no one says they budget in order to direct the way in which

ecrm strategy  Steps for Linking Corporate Strategy to the Budget 6 Steps for Linking Corporate Strategy to the Budget If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Infor is the world's third largest business software company. We develop and acquire proven software products that have rich, built-in functionality. Source : Infor Infor's software and products Infor is successfully helping more than 70,000 customers around the world be more Read More
Global Planning Survey: Operations and Strategy-Who Wins?
Companies still struggle to close the gap between strategy and day-to-day operational decisions, particularly when they over-complicate planning with practices

ecrm strategy  Planning Survey: Operations and Strategy-Who Wins? Companies still struggle to close the gap between strategy and day-to-day operational decisions, particularly when they over-complicate planning with practices delving too deeply into their business. A key issue is thus the consolidation of actuals into planning, and the visibility of details for specific plans and assumptions. This points to a need for more strategically aligned “planning and performance” approaches. Read More
Aligning Information Technology with Corporate Strategy
Aligning information technology (IT) with corporate strategy is key to maximizing the business impact of IT investments. Tree Top's structured process of

ecrm strategy  Information Technology with Corporate Strategy Introduction The role of information technology (IT) includes supporting corporate strategy. However, for many enterprises, connecting IT initiatives to corporate strategy has proven to be a challenge. Enterprise software vendor Intentia offers a tool that links the two, by way of key performance indicators and best practices. For better understanding of the connection between corporate strategy and business systems, a structured approach is Read More
Strategy: What Digital Business Service Providers Mean When They Say It
Strategy in digital business has become an increasingly significant component of Digital Business Service Provider (DBSP) offerings. Pure plays have and are

ecrm strategy  What Digital Business Service Providers Mean When They Say It Strategy: What Digital Business Service Providers Mean When They Say It E. Robins - October 3, 2000 Strategy Consulting Service Definition We have long proclaimed that vendors should have formal business and well-vetted processes in place in order to lay claim to having the service (see for example, So Does your e-Business Provider have Internationally Recognized Tools in its Digital Business Consulting Toolkit? ). This is particularly Read More
10 Things to Consider in Your Mobile Workforce Management Strategy
There are a lot of things to think about when evaluating your mobile workforce management strategy. And because your strategy impacts so many areas, it can be

ecrm strategy  Things to Consider in Your Mobile Workforce Management Strategy There are a lot of things to think about when evaluating your mobile workforce management strategy. And because your strategy impacts so many areas, it can be hard to know where to begin. To get you started, here are 10 things to consider when evaluating your mobile workforce management strategy. Read More
Infor24: Demystifying Infor’s Cloud Strategy - Part 2
Part 1 of this blog series started with the assertion that cloud computing is reaching mainstream adoption in the enterprise applications space. Indeed

ecrm strategy  Demystifying Infor’s Cloud Strategy - Part 2 Part 1 of this blog series  started with the assertion that  cloud computing  is reaching mainstream adoption in the enterprise applications space. Indeed, virtually all renowned  independent software vendors (ISVs)  already offer or plan to offer some or all of their products as a service ( on-demand software ). My blog post then expanded onto some cloud computing definitions and nuances, to establish that  enterprise resource planning (ERP) Read More
Infor ION-izes its Open SOA Strategy - Part 1
2010 has certainly been an interesting (if not a crossroads) year for Infor. Namely, after a number of new high-profile hires at the beginning of the year

ecrm strategy  ION-izes its Open SOA Strategy - Part 1 2010 has certainly been an interesting (if not a crossroads) year for Infor . Namely, after a number of  new high-profile hires at the beginning of the year, which signalled Infor’s intention to be taken seriously , the vendor then entered an eerily quieter period of several months. Except for the ongoing  vocal marketing campaign entitled “Down with Big ERP” with witty cartoonish billboards and banners adorning major airports, magazines, web sites, Read More

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