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Data Mining: The Brains Behind eCRM
Data mining has emerged from obscure beginnings in artificial intelligence to become a viable and increasingly popular tool for putting data to work. Data

ecrm training  matter. Some objectives of eCRM are to: Enable marketing departments to identify and target their best customers, manage marketing campaigns with clear goals and objectives, and generate quality leads for the sales team Assist organizations in improving telesales, account, and sales management by optimizing information shared by multiple employees, and streamlining existing processes Tailor relationships with customers to improve customer satisfaction and maximize profits Identify the most profitable Read More...
Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » ecrm training


Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Two: ACCPAC's Recent Product Enhancements
Businesses wary of larger initial upfront investments can start with an easily affordable subscription at ACCPACcrm.com and have the knowledge that any

ecrm training  the eWare software, ACCPAC eCRM , had been actively marketed by ACCPAC for nearly two years under an original equipment manufacturer (OEM) agreement with eWare prior to the acquisition, the product has since been marketed as ACCPAC eCRM, recently renamed into ACCPAC CRM. It is a business application designed to integrate a user organization's interactions with its customers, trading partners, and prospects across the enterprise by providing sales force automation (SFA), call center automation, marketing Read More...
Lipstream Speaks to Kana
Lipstream, the company that provides voice enabled chat to Excite, also supplies Voice over IP software to eCRM vendors. Kana is the most recently announced

ecrm training  siebel,e commerce web design,kana crm,terrasoft crm,teradata crm,crm training,web design,crm requirements,ecommerce,free crm software,crm agency,crm software,infusion crm,e commerce website,crm vendors Read More...
MicroStrategy Manages Your Customer Relationships And Its Own
MicroStrategy has recently added CRM applications to its offerings. The company’s new CRM suite, eCRM7, will be generally available in December. MicroStrategy

ecrm training  new CRM product suite, eCRM 7, combines the company's analytical applications with new CRM focused additions such as campaign management and tighter integration with other data sources (ERP, call center, click stream, legacy, etc.) to provide customer centric analytics. Complementing the new product suite is a change in MicroStrategy's customer service and selling strategy. The company has revamped the sales and customer support processes to take advantage of the web. The company's most notable move is a Read More...
Has Market Been Too Harsh On Great Plains?
On June 27, Great Plains Software, Inc., a leading mid-market provider of back-office and e-business solutions, announced financial results for the fiscal

ecrm training  investments across e-business and eCRM while driving additional profitability from its back office business through leveraging synergies across recent acquisitions, moving more of its business processes on-line and through a restructuring process. Great Plains plans to realize savings from, among other things, greater use of its e-support solution for customers and partners, greater leverage of marketing, research and development, and administrative investments across its business units, wider use of Read More...
Human Capital Institute
The Human Capital Institute (HCI) conducts research, training, certification, and events. The association also researches the factor of human capital in

ecrm training   Read More...
Social Learning for Field Service Employees
Although learning might be a top priority for companies who rely on field service employees to sustain their operations, ensuring the ongoing training of these

ecrm training  Learning for Field Service Employees Although learning might be a top priority for companies who rely on field service employees to sustain their operations, ensuring the ongoing training of these employees can be a challenge. Technology, standards, workflows, etc. that affect the performance of field technicians and agents change frequently; and consequently, companies need to ensure that accurate knowledge reaches their remote employees. Mobile workers cannot be easily tracked down to attend Read More...
WiseClouds
WiseClouds provides consulting and training services, including web-based classes. Its focuses include cloud computing and big data.

ecrm training  WiseClouds provides consulting and training services, including web-based classes. Its focuses include cloud computing and big data. Read More...
Constellation Research
Founded in 2010, Constellation Research advises buyers, solution providers, partners, and vendors. The company also provides keynote speakers and training

ecrm training  Research Founded in 2010, Constellation Research advises buyers, solution providers, partners, and vendors. The company also provides keynote speakers and training services, including the Constellation Academy Workshops. Read More...
Institute of Management Accountants
The Institute of Management Accountants (IMA) is a worldwide association of accountants and financial professionals. The IMA provides certification, training

ecrm training   Read More...
Acumatica ERP Version 4.2 Is Here
Acumatica released Version 4.2 at its annual Spring Training for partners. With Acumatica 4.2, the key themes are quality, reliability, and new functionality in

ecrm training  ERP Version 4.2 Is Here Acumatica released Version 4.2 at its annual Spring Training for partners. The bullish cloud enterprise resource planning (ERP) vendor commits to one major release a year, although it may release significant releases throughout the year in response to its partners and customers. More than 270 partners have signed with Acumatica since its first product launch in 2009. The newest partners to join this year include the likes of TechSource in Dubai, MBS Partners based in Read More...
Case Study: Lockheed Martin
When Lockheed Martin sells technology such as aircraft to its customers, it also provides training systems for both pilots and maintenance personnel. The

ecrm training  Study: Lockheed Martin When Lockheed Martin sells technology such as aircraft to its customers, it also provides training systems for both pilots and maintenance personnel. The training system must handle student and instructor registration, and training records and certifications—with scheduling for students and resources. Find out about the learning management system with simulator training functionality that the company chose. Read More...
Enhanced Courseware for Compliance and Risk Mitigation Training from Skillsoft
Skillsoft announced that it has added new content courses to its compliance and risk mitigation courseware collection. Skillsoft's compliance courses—available

ecrm training  Courseware for Compliance and Risk Mitigation Training from Skillsoft Skillsoft announced that it  has added new content courses  to its compliance and risk mitigation courseware collection. Skillsoft's compliance courses—available on demand—are aimed at preparing individuals for exams and meeting regulatory requirements. The courses have been compiled in collaboration with subject matter experts and cover organization-specific legal requirements as well as ethics, bribery, harassment, Read More...
The Ken Blanchard Companies
Founded in 1979, the Ken Blanchard Companies developed leadership training system Situation Leadership II. Other focuses include organizational leadership

ecrm training  Ken Blanchard Companies Founded in 1979, the Ken Blanchard Companies developed leadership training system Situation Leadership II. Other focuses include organizational leadership consulting, leadership skill training, coaching, and executive development. Read More...

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