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Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 2: Market Impact
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial mid-market leaders such as J.D

ecrm vendors  Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 2: Market Impact Market Impact The erstwhile frenzy of enterprise applications software company mergers and/or acquisitions was not exactly a big surprise, as consolidation is normal to almost every industry. The Y2K-problem caused a market slump in 1999 and the current protracted global economic slowdown has been particularly hard on the smaller vendors, which have the same need to expand their offerings but much scarcer resources at their Read More...
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Documents related to » ecrm vendors


Symix Expands Its Product Offering While Remaining Profitable
Symix Systems, Inc. announced, it had completed the acquisition of Profit Solutions, Inc. (

ecrm vendors  January 20, 2000. PSI's eCRM Front Office(TM) is one of the industry's first completely Web- based CRM solutions, delivering marketing automation, sales management, service management, and business intelligence. The eCRM Front Office applications will be integrated with Front Step's eBusiness software suite to provide a complete, Internet-based customer service, customer intelligence, and customer relationship and response solution. As an eCRM business unit within Front Step, PSI independently markets to Read More...
PowerCerv Facing Another Stormy Season
PowerCerv, a Tampa, FL based mid-market enterprise applications vendor, has been going through its second major attempt to revitalize itself. In August it

ecrm vendors  transactions over the Web. eCRM is the Web enablement of CRM functions. eDashboard is a customizable Web-based screen that tracks key business drivers important to executive officers such as CEOs and CFOs. Integrated Enterprise Response is the company's term for the focus that its enterprise application software brings to customers' minds. The immediate future will show whether PowerCerv is facing a devastating hurricane or only a light tropical storm. User Recommendations PowerCerv's target market, Read More...
Symix Systems’ Slips Into Red During Its E-Commerce Transition
On April 20, Symix Systems, Inc. announced financial results for the third quarter and nine months ended March 31, 2000. The operating loss is attributed to the

ecrm vendors  30 companies, including standalone eCRM customers outside of our traditional manufacturing markets. We have already seen this growth trend continue as we enter the fiscal fourth quarter. Symix is positioned to make a profound impact on the market - we will continue to move quickly to capitalize on this opportunity. Market Impact While there may be a reason for concern due to declining license revenue and a tainted profitability track, there is no real cause for users' jitters. We concur with Symix' Read More...
Lipstream Speaks to Kana
Lipstream, the company that provides voice enabled chat to Excite, also supplies Voice over IP software to eCRM vendors. Kana is the most recently announced

ecrm vendors  Speaks to Kana Lipstream Speaks to Kana L. Talarico - September 6, 2000 Event Summary Lipstream Networks, Inc., a Voice Over Internet Protocol (VoIP) service provider recently signed Kana Communications, Inc. as a customer. Lipstream's product, Live Voice, will add voice communications to ecommerce websites that use Kana's RealTime application. Lipstream's first major achievement was enabling Excite's voice chat, which quickly became one of the most popular features on Excite. Lipstream Read More...
JDA Portfolio: For the Retail Industry Part Six: ERP Vendors and User Recommendations
ERP vendors promise products linking to financial and manufacturing systems (which logically, is currently the vendor's own system) and include collaborative

ecrm vendors  Portfolio: For the Retail Industry Part Six: ERP Vendors and User Recommendations ERP Vendors Address the Retail Market JDA Software Group Inc . (NASDAQ: JDAS), a prominent global provider of integrated software and professional services for the retail demand chain and over 4,600 customers, plans to build upon the collective JDA Portfolio to enable its customers to achieve a new level of operational excellence. The vendor plans to establish this capability as a defining and differentiating Read More...
Application Vendors - Avoid Sabotaging Sales With Marketing
Have you ever lost deals where you knew you had the better product? Have you ever lost deals where the prospect agreed you had a better product? The two most

ecrm vendors  Vendors - Avoid Sabotaging Sales With Marketing Situation Have you ever lost deals where you knew you had the better product? Have you ever lost deals where the prospect agreed you had a better product? Many reasons exist for losing deals. The two most frequent reasons are poor salesmanship and poor marketing. The sad truth is that in most cases: Good marketing beats great product. Lets take a well-known example outside the software industry. Do you have a VHS or Beta VCR? When VCRs were first Read More...
Smaller Vendors Can Still Provide Relevant Business Systems Part Three: Project Oriented Organizations
The unique business needs of project-oriented organizations, when addressed by large ERP vendors that offer general-purpose enterprise software, typically

ecrm vendors  Vendors Can Still Provide Relevant Business Systems Part Three: Project Oriented Organizations Smaller Vendors Can Still Provide Relevant Business Systems Part Three: Project Oriented Organizations P.J. Jakovljevic - January 26, 2005 Project Oriented Organizations Relevant Business Systems , ( http://www.relevant.com ), a privately-held San Ramon, CA-based provider of enterprise resource planning (ERP) solutions that helps mid-size and large aerospace and defense (A&D), engineer-to-order (ETO), Read More...
ERP Vendors Moving to Aerospace and Defense Markets
Market research shows that enterprise software and service markets are crossing market lines to witness strong growth in the Aerospace and Defense (A&D

ecrm vendors  Vendors Moving to Aerospace and Defense Markets ERP Vendors Moving to Aerospace and Defense Markets P.J. Jakovljevic - February 21st, 2000 Event Summary According to new strategic research conducted by Frost & Sullivan, North American Aerospace and Defense Enterprise Software and Service Markets,' total market revenues totaled $1.33 billion this year, an increase of 7 percent over 1998. As the Aerospace and Defense industry redefines business dynamics, enterprise resource software and service markets Read More...
What's in a Name for Supply Chain Vendors?
Paragon Management Systems, now Adexa, is the latest niche supply chain management vendor to re-christen itself in the last seven months. Since July, four small

ecrm vendors  s in a Name for Supply Chain Vendors? What's in a Name for Supply Chain Vendors? S. McVey - February 9th, 2000 Event Summary Adexa/Paragon is the latest in a series of re-christenings to occur over the past year among niche supply chain management vendors. As explained in its recent press release, within the name Adexa are implications of 'adaptability' and 'dexterity'. Adexa's collaborative planning solution, iCollaboration, helps companies adapt their operations to the new rules of e-business while Read More...
6 Ways Vendors Are Talking At You Instead of To You


ecrm vendors  Ways Vendors Are Talking At You Instead of To You 15 years ago, you could forgive a company for thinking that a Web site was something they needed to have because everyone else had one. But by the end of the dot-com boom, pretty well everyone had realized that a corporate Web site was much more than just an online business card or brochure. Today, a company’s Web site is one of its most important assets, simply because it’s the first point of contact with potential customers. Unfortunately, when it Read More...
PLM (Vendors) and Lean Product Development-Part 4: PTC
If you have followed my previous posts of this blog series (Part 1, Part 2, and Part 3), I guess you may have an idea about who will be the third vendor I’m

ecrm vendors  (Vendors) and Lean Product Development-Part 4: PTC If you have followed my previous posts of this blog series ( Part 1 , Part 2 , and Part 3 ), I guess you may have an idea about who will be the third vendor I’m going to discuss concerning the relevance between its product lifecycle management (PLM) offerings and the lean product development (LPD) concept. Yes, it is PTC . Like Dassault Systèmes and Siemens PLM Software , PTC is also located in the CAD-PLM camp (read this article if you want to know Read More...
More Vendors Bail on Oracle in Favor of IBM
Oracle’s focus on software application markets is impacting its Database business. Recently SAP AG and Siebel Systems, i2 Technologies, Inc., and PeopleSoft

ecrm vendors  Vendors Bail on Oracle in Favor of IBM More Vendors Bail on Oracle in Favor of IBM M. Reed - August 7, 2000 Event Summary Following on the heels of SAP AG and Siebel Systems, i2 Technologies, Inc., a leading Supply Chain Management vendor, and PeopleSoft, a leading Enterprise Resource Planning and Payroll/Human Resources vendor, have also chosen IBM's DB2 Universal Database as their preferred database for developing current and future applications, and as their preferred backend database for customer Read More...
The World Of Software Buying Has Changed; Will the Vendors Change With It?
How an enterprise buys software has changed forever. Buyers are skeptical, risk adverse, and tighter with their budgets. What are those changes, why did they

ecrm vendors  World Of Software Buying Has Changed; Will the Vendors Change With It? Premise How an enterprise buys software has changed, forever. Buyers are skeptical, risk adverse, and tighter with their budgets. What are those changes, why did they happen, and what does it mean for the both the buying enterprise and the selling vendor? For some buyers, they are very aware of the changes. For most, the change has been subtler. The subjects they investigate have changed. The subjects are more challenging, and Read More...

In the mid-2000s there was a beginning of public discussions and a surge in market awareness about support @ maintenance (S@M) alternatives for users of

ecrm vendors  Out of Touch ERP Vendors Means Third-party Support Is Here to Stay In the mid-2000s there was a beginning of public discussions and a surge in market awareness about support & maintenance (S&M) alternatives for users of enterprise applications. Companies in the market for enterprise software S&M services, like nearly every other market in the world, has responded to monopolistic-like pricing and profit margins by seeking choice. Enterprise software licensees now have a choice of annual support providers. Read More...

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