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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 effective business communications


SAP Business Communications Management Rapid-deployment Solution for Improved Customer Service
Contact center solutions are often rigid and hardware based, making it difficult and expensive to respond effectively to customer needs. An effective response

effective business communications  to customer needs. An effective response leverages all of your organization’s expertise to deliver an effective customer experience. This paper discusses a comprehensive solution that provides an advanced, all-IP contact center communications solution.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--IT Infrastructure RFI/RFP Template

Employee Information, IT Facility and Data Center Operation, Distributed Technology Operation, Network and Communications Service, Business Continuity and Disaster Recovery, Security, Certifications and Accreditations, Client Experience, Business Flexibility  

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Documents related to » effective business communications

Deltek Goes Social with Kona Business


Deltek, the leading global provider of enterprise software and information solutions for professional services firms and government contractors, has been talking for some time about its up-and-coming social networking product Kona. During its beta and/or preview phase throughout 2012 and later, the product was rolled out internally at Deltek (see blog post), and since then its free version has

effective business communications  Business can be an effective solution on its own and indeed has great applicability for businesses in general outside of the Deltek base, it connects to Deltek’s more established enterprise resource planning (ERP) and customer relationship management (CRM) solutions, helping to expose critical information, plans, and status updates from Deltek’s applications. With information exposed quickly and easily, collective decisions can be made faster and better across the organization. Kona Business Read More

A Tectonic Shift in Communications Customer Life Cycle Management


Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift since the company's initial public offering in 1998.

effective business communications  Geneva's product remains highly effective in carrying out billing on IP networks, making it one of the world's largest specialist billing companies. Geneva, along with the cable billing operator CSG Systems , are direct competitors of Amdocs. Moreover, many still believe that Convergys might have another edge over Amdocs due to its WIZARD system (which came from the acquisition of former Israeli company Wiztec Solutions ). WIZARD does billing for video broadcasts and is aimed at the cable and satellite Read More

Unified Communications Meets VoIP: A Marriage Made in Heaven


Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network. But the true value is in the new applications IP enables, such as unified communications (UC). How can you use UC to further decrease costs, enhance productivity, and improve customer service? Learn how to go beyond messaging for real-time call control and more.

effective business communications  is more straightforward and cost-effective given the removal of proprietary interface software and hardware components. When implementing new IP PBXs, it is relatively easy to add UC and it does not require some of the integration efforts that were needed to integrate UC on TDM platforms. The time to deploy UC solutions is greatly reduced in a standards-based, single-protocol environment. SIP IS THE KEY Session Initiation Protocol (SIP) has emerged as the protocol of choice within the VoIP market, Read More

Business Intelligence Standardization


Business intelligence (BI) is often an area of friction between information technology (IT) (who provide information) and the business users (who need it to do their jobs). By allowing you to connect goals, metrics, and people across the enterprise, an enterprise BI standard helps organizations manage and optimize information flows like other business processes, leading to improved alignment and transparency.

effective business communications  in order to introduce effective BI standards within your organization. Decide If You Are Ready for BI Standardization Successful implementation of BI standards depends on far more than just the technical aspects of the project. Here are some of the requirements, which can be grouped under the notion of the BI maturity of your organization: A track record of successful departmental BI implementations A minimum level of trust and respect between IT and the business units A history of other successful Read More

Most Overlooked Features when Buying a Business Phone System


When buying a new business phone system you are faced with a wide variety of phone features to choose from. Before you buy, make sure you don’t overlook these commonly forgotten features. This guide details such features as conferencing, auto attendant, mobile extensions, and many other valuable features.

effective business communications  Overlooked Features when Buying a Business Phone System When buying a new business phone system you are faced with a wide variety of phone features to choose from. Before you buy, make sure you don’t overlook these commonly forgotten features. This guide details such features as conferencing, auto attendant, mobile extensions, and many other valuable features. Read More

Integration and Consolidation of Business Intelligence within Business Performance Management


A growing measure of business performance is financial performance management. Leveraging business intelligence (BI) to map business performance goals requires integrating and consolidating information. Systems Union is embarking on a strategy to triumph in this market.

effective business communications  and Consolidation of Business Intelligence within Business Performance Management BI Helps Measure BPM Widespread confusion still persists over the difference between business performance management (BPM) and business intelligence (BI). The difference is best described this way: if BPM is the goal, then BI is the way to reach that goal. Combined, they assess performance management , which helps organizations align strategies by tracking and analyzing key performance indicators (KPI). BPM is the Read More

SAP Business ByDesign: The Most Complete and Adaptable On-demand Business Solution


This business management solution is an affordable offering that supports profitable growth, enables business agility, and empowers your employees. It’s comprehensive, easy-to-use software that supports all stakeholders across your company as well as your extended ecosystem. Read about how you can grow your business, develop relationships, accelerate innovation, and streamline operations.

effective business communications  Business ByDesign: The Most Complete and Adaptable On-demand Business Solution This business management solution is an affordable offering that supports profitable growth, enables business agility, and empowers your employees. It’s comprehensive, easy-to-use software that supports all stakeholders across your company as well as your extended ecosystem. Read about how you can grow your business, develop relationships, accelerate innovation, and streamline operations. Read More

Navigator Business Solutions, Inc.


Navigator Business Solutions is a leading provider of enterprise (ERP) business management software solutions for companies in North America. Navigator sells, implements, supports and develops for SAP ByDesign and SAP Business One, and provides Project Management and Technical Consulting services. Navigator is a performance-driven, performance-motivated, performance-rewarding company. Navigator has 600+ direct customers and 15+ sales and support offices nationwide.   Navigator's vision is to be a trusted partner, making every customer a best-run business.  Navigator is the #1 partner for SAP Business ByDesign globally and a top SAP Business One partner in North America.

effective business communications  Business Solutions, Inc. Navigator Business Solutions is a leading provider of enterprise (ERP) business management software solutions for companies in North America. Navigator sells, implements, supports and develops for SAP ByDesign and SAP Business One, and provides Project Management and Technical Consulting services. Navigator is a performance-driven, performance-motivated, performance-rewarding company. Navigator has 600+ direct customers and 15+ sales and support offices nationwide. Read More

Why Business Intelligence Makes Sense for Midsize Companies


Business intelligence—or decision support—allows you to better understand, analyze, and predict what’s occurring within your company. BI turns data from financial, manufacturing, and sales systems into useful and meaningful information and then distributes it to people who need it. Midsize organizations have limited resources, so a BI solution should deliver low cost of ownership through off-the-shelf integration.

effective business communications  Business Intelligence Makes Sense for Midsize Companies Business intelligence—or decision support—allows you to better understand, analyze, and predict what’s occurring within your company. BI turns data from financial, manufacturing, and sales systems into useful and meaningful information and then distributes it to people who need it. Midsize organizations have limited resources, so a BI solution should deliver low cost of ownership through off-the-shelf integration. Read More

TEC Launches New Business Intelligence and Business Performance Management Evaluation Centers


Software evaluation firm Technology Evaluation Centers Inc. (TEC) today launches its new Business Intelligence (BI) Business Performance Management (BPM) Evaluation Centers to help companies select the software solutions they need to optimize their performance and to stay competitive within their markets.

effective business communications  Launches New Business Intelligence and Business Performance Management Evaluation Centers TEC Launches New Business Intelligence and Business Performance Management Evaluation Centers TEC helps organizations select the best business intelligence and business performance management software systems for their specific requirements. &tecreferer=TEC_BIE&openerURL= target= Evaluation_Center style= font-size:11px; > Resource links: Start Your BI and BPM Comparison Read More

SAP Business One


Designed specifically for small and growing businesses, the SAP Business One application is a single, affordable solution for managing an entire company – including financials, sales, customer relationships, and operations. Sold exclusively through SAP partners, it helps streamline your operations from start to finish, gain instant access to complete information in real time, and accelerate profitable growth.

effective business communications  Business One Designed specifically for small and growing businesses, the SAP Business One application is a single, affordable solution for managing an entire company – including financials, sales, customer relationships, and operations. Sold exclusively through SAP partners, it helps streamline your operations from start to finish, gain instant access to complete information in real time, and accelerate profitable growth. Read More

Bizagi BPM Suite 9.1 Business Process Management Product Certification Report


Bizagi BPM Suite 9.1 by Bizagi is now TEC Certified for online evaluation of business process management solutions in TEC's BPM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for this BPM product's highlights, competitive analysis, product analysis, and in-depth BPM analyst commentary.

effective business communications  BPM Suite 9.1 Business Process Management Product Certification Report Bizagi BPM Suite 9.1 by Bizagi is now TEC Certified for online evaluation of business process management solutions in TEC's BPM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for this BPM product's highlights, competitive analysis, product analysis, and in-depth BPM analyst Read More

Unified Communications Guide: The Business Case for Unified Communications in the Contact Center


One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes.

effective business communications  Communications Guide: The Business Case for Unified Communications in the Contact Center One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this Read More

Designing Compelling Business Intelligence Business Cases


IT investment continues to grow, as do the solutions that are funded by it. So far, this growth has contributed more to complexity than simplification. Standardizing on enterprise solutions can help companies manage this complexity and focus on their number-one priority: enabling business intelligence (BI). The use cases presented in this whitepaper highlight ways that your company can benefit from standardization.

effective business communications  Compelling Business Intelligence Business Cases IT investment continues to grow, as do the solutions that are funded by it. So far, this growth has contributed more to complexity than simplification. Standardizing on enterprise solutions can help companies manage this complexity and focus on their number-one priority: enabling business intelligence (BI). The use cases presented in this whitepaper highlight ways that your company can benefit from standardization. Read More