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Abstract:
The Internet wing of media giant NBC purchased small business portal AllBusiness.com (...)
Excerpt related to
egghead com:
The Internet wing of media giant NBC purchased small business portal AllBusiness.com.
Published:
2000-02-16
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Abstract:
Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response
system to decrease escalating support costs. (...)
Excerpt related to
egghead com:
... Organizations such as Amazon and Egghead.com interact with thousands of users a day,
and the key to customer retention is attention via communication. ...
Published:
2000-04-05
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Abstract:
Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response
system to decrease escalating support costs. (...)
Excerpt related to
egghead com:
... Organizations such as Amazon and Egghead.com interact with thousands of users a day,
and the key to customer retention is attention via communication. ...
Published:
2000-04-05