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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 electric billing


TEC’s New Utilities ERP Evaluation Center: A Preview
The Utilities IndustryFrom TEC’s perspective and based on our understanding of the industry, the utilities industry consists primarily of the following

electric billing  the following service providers: electric power generators, network operators, customer power retailers, natural gas, steam supply, water supply, and sewage removal. All of these business segments have common criteria such as a mass customer service department and billing process, remote service supply or power generation, and high cost of asset owning and maintenance. Also, a big part of the utility business is project based as well. Below are some challenges the industry faces: •    Traditional

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » electric billing

Provia Proves Its Way To Success Part Three: Competitive Strategy, Challenges, & User Recommendations


Provia's international reach, attractive products and services, and highly referenceable customer base often positions it well in the highly competitive SCE market. Provia might stand apart from its peers in the enterprise applications industry by claiming that behind every one of its installations is a satisfied client.

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Provia Tackles RFID in a Twofold Manner Part Six: Market Impact


Recently delivered products like ViaView, a product that combines supply chain visibility, event management, and decision support, or FourSite WMS product, designed specifically for the 3PL industry, show that Provia is adept at leveraging its position to generate new forms of revenue.

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Service Lifecycle Management - Tapping into the Value of the Product Aftermarket


Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions, however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle Management (SLM) promises valuable business benefits after a product has been shipped to the customer, tapping into the value of the product aftermarket.

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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service


Traditionally, utilities have leveraged robust meter, network, and customer service infrastructures. These technologies served the needs of largely regulated energy and utility markets characterized by price regulations, easy access to energy resources, and sufficient infrastructure capacity. There are few examples of "old" technologies that make such a compelling argument against replacement. All that’s about to change.

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PPM for Professional Services Automation


A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects.

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Question: When is Six Sigma not Six Sigma? Answer: When it's the Six Sigma Metric!!©


Six Sigma Quality is a popular approach to process improvement, particularly among technology driven companies such as Allied Signal, General Electric, Kodak and Texas Instruments. Its objective is to reduce output variability through process improvement, and/or to increase customer specification limits through design for producibility. I don't like the Six Sigma metric. As you'll see, it fails to pass many of the empirical tests for "good" metrics. In particular, it's neither simple to understand nor, in most applications, an effective proxy for customer satisfaction. And, its definition is ambiguous and therefore easily gamed because th

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Let Innovation, Not Technology, Drive Your Product Business


Compliance with regional and international standards, such as the Waste Electric and Electronic Equipment (WEEE) or Restriction of Hazardous Substances (RoHS) directives, has made it more complicated for companies to deliver innovative products to customers. Learn how focusing on product innovation, data integration, and process optimization can help your company satisfy customer needs while meeting compliance standards.

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Broadband: A Modern Means of Internet Access


Broadband Internet subscribers have a choice between DSL or cable systems. Providers of each system must meet the particular billing challenges raised when offering such services. Each system has areas of potential revenue loss, and billing system strategies must take these into account in order to reduce the risks.

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Looking for Oil and Gas ERP Software? Check Out TEC’s Newest Evaluation Center


TEC's research model of oil and gas ERP systems is now live. This means you can research and compare ERP solutions for the oil and gas industry at TEC's Oil and Gas Evaluation Center. Solutions include ERP systems from Microsoft, Oracle, and SAP, and many other vendors coming soon. We’ll keep you posted on some second-tier vendors offering exciting products that emulate first-tier solutions, but

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bisTrack


Epicor BisTrack is industry-specific LBM dealer software for dealers and distributors of lumber, building materials, and construction supplies. This lumber dealer software is designed to help optimize your business operations. Built on an advanced, scalable and extensible platform, BisTrack can grow with your business as you expand your operations, products, and services. Designed to manage LBM distribution and pro-dealer businesses of all sizes, BisTrack LBM dealer software drives contractor- and professional builder-focused businesses to meet demands such as: Complex sales involving deliveries and special orders Installed sales, contract billing, and project tracking Lumber and wood products tallies Work orders for millwork and other manufacturing

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