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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 email polite reminder sample

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Small Business Software (SBS) RFI/RFP Template

General Ledger, Accounts Payable, Accounts Receivable, Payroll, Inventory, Job and Project Costing, Fixed Assets, Sales Management, Budgeting, Manufacturing,  Product Technology  

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5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

email polite reminder sample  an online form or email or with a phone call, you must first deal with the call screener. This means spending five to 10 minutes explaining what exactly your company does, who you are, how to contact you and what you wish to accomplish with the selected CRM product. Step 2 - Repeat Step 1 Only after the call screener has deemed your inquiry acceptable will a salesperson who knows something about the CRM application call you back. Don''t get too excited. You will have to spend another five to 10 minutes Read More

Building the Small Contact Center


Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers.

email polite reminder sample  mix live contacts, faxes, email messages and Web contacts, helping ensure consistent contact handling no matter which medium the customer prefers. Some small contact center systems are modular in design, so managers can start with a simple system, and then add capabilities as the need develops. This approach helps avoid the fork-lift upgrade and ensures that the initial system investment continues to provide value as the contact center expands and becomes more sophisticated. Using today''s systems, most Read More

How to Defend Against New Botnet Attacks


In 2008, botnets were responsible for 90 percent of spam. The ever-changing nature of botnets makes them hard to detect and even harder to defend against—and these compromised “robot” computer networks don’t seem to be going away in the near future. Learn about new and sophisticated botnets, how they can affect your business network, and the steps you can take to protect your company from a botnet attack.

email polite reminder sample  , Ddos Attack , Email Spam , Norton Antivirus , Malware Attacks , Botnet Intrusion , Anti-Spyware Products , Internet Security System , Multigigabit-PER-Second Attacks , Anti Spam , Botnet Detection , Irc Bots , Application-Layer Attacks , IT Security Vendors . Introduction Botnets are comprised of computers controlled by a malicious server or master, and are the main distribution technology for spam, malware and phishing schemes. When computers are knowingly or unknowingly corrupted by software designed Read More

IBM Cognos 10.2 BI Is Now a TEC Certified Product


We are pleased to announce that IBM Cognos BI, one of the leaders in the business intelligence (BI) space, is now part of TEC’s certified BI applications family of products, and is available for evaluation online in TEC’s Business Intelligence and Data Management Evaluation Center. Cognos, the former Canadian company, has been a longtime leader in the BI space and one of the most

email polite reminder sample   Read More

Protecting Your Network Against the Growing Danger of Web Attacks


Web-borne malware is now more common than malware entering a company through e-mail. The number of Web sites carrying malware increased by 400 percent in 2008. This can cause serious issues for your business. You need to proactively protect your networks both by instituting acceptable usage policies for employee Web usage and by implementing a solution that can effectively combat these malware intrusions. Find out how.

email polite reminder sample  a threat delivered through email or instant messaging, users generally have to do something, such as click on a link in a message '' with Webbased threats, nothing more than visiting a Web page is required to become infected. WHAT SHOULD YOU DO? Clearly, every organization must do something to protect itself against these threats. Among the many things that can be done is to implement any of the growing number of Web security capabilities that are available. While on-premise solutions are available that wi Read More

Anti-Spam Software: An Effective Way to Fight Spam.


Spam is unsolicited junk mail sent to you or your mail server. People who indulge in such activities are called spammers. These are sent by commercial advertisers who may offer dubious products, get rich schemes, products that do not suit your life style, promote illegal activities, etc. The intent here is to make you spend money. Almost 60% to 70% of spam is related to porn. There is another type of spammer who sends large number of e-mails that flood your mailbox or mail server. This white paper provides information about spam, losses caused by spam, how spam works and suggests key features that a good anti-spam software should have.

email polite reminder sample  spam blocker , unsolicited email spam , filtering spam , e mail spammer , junk email blocker Spam is the vilest manifestation of e-mail abuse. This white paper provides information about Spam, losses caused by Spam, how Spam works and suggests key features that a good Anti-Spam software should have. What is Spam Spam is unsolicited junk mail sent to you or your mail server. People who indulge in such activities are called Spammers. These are sent by commercial advertisers who may offer dubious products, Read More

Is Poor Email Management Putting Your Organisation At Risk?


Organisations are driven by e-mail, whether they are private companies or operating within the public sector. While regulations are often specific to various industries and operating sectors, the need to retain as well as produce e-mail is universal. This paper top 5 email management mistakes that puts organisations at risk, and how organisations can mitigate their risk in the most effective way. Download the white paper.

email polite reminder sample  Poor Email Management Putting Your Organisation At Risk? Organisations are driven by e-mail, whether they are private companies or operating within the public sector. While regulations are often specific to various industries and operating sectors, the need to retain as well as produce e-mail is universal. This paper top 5 email management mistakes that puts organisations at risk, and how organisations can mitigate their risk in the most effective way. Download the white paper. Read More

KANA Software Inc


KANA, the leader in Service Experience Management, provides solutions that deliver a customer-focused service experience that successfully balances customer interests with business goals. Service Experience Management uniquely unifies business process, case and knowledge management for customer service organizations. It leverages KANA's expertise in delivering consistent service across all communication channels, including email, chat, call centers, and Web self-service. KANA's Service Experience Management solutions allow companies to control every step within each customer interaction to deliver the ideal service experience. KANA's clients report double-digit increases in customer satisfaction, increased revenue growth while reducing contact center costs by an average of 20 percent. KANA's award-winning solutions are proven in more than 600 companies worldwide, including approximately half of the world's largest 100 companies. In October 2010, KANA acquired Lagan Technologies, the leader in Government to Citizen Technology solutions.

email polite reminder sample  all communication channels, including email, chat, call centers, and Web self-service. KANA''s Service Experience Management solutions allow companies to control every step within each customer interaction to deliver the ideal service experience. KANA''s clients report double-digit increases in customer satisfaction, increased revenue growth while reducing contact center costs by an average of 20 percent. KANA''s award-winning solutions are proven in more than 600 companies worldwide, including Read More

Marshal Limited


Marshal is a privately-owned company with its worldwide and EMEA headquarters at Basingstoke in the United Kingdom and regional offices in Paris (France), Munich (Germany), Johannesburg (South Africa), Houston (USA), Atlanta (USA), Sydney (Australia) and Auckland (New Zealand). Marshal is a global vendor of Comprehensive Secure Email and Internet Management solutions that integrate content filtering, compliance, secure messaging and archiving, to protect businesses against email and internet-based threats.

email polite reminder sample  vendor of Comprehensive Secure Email and Internet Management solutions that integrate content filtering, compliance, secure messaging and archiving, to protect businesses against email and internet-based threats. 0 Read More

HyperOffice


Launched in 1998, HyperOffice Inc., is a leading provider of online messaging & collaboration software providing SMBs productivity tools to collaborate, communicate, and manage information from any browser or mobile device. Available under pay-as-you-go plans, HyperOffice includes all the tools teams need to be effective - business email, document management, calendars, task management, online meetings, or online databases. Companies use HyperOffice as an intranet solution, for team collaboration and project management, or as an inexpensive alternative to expensive on-premise software like MS Exchange and SharePoint.

email polite reminder sample  be effective - business email, document management, calendars, task management, online meetings, or online databases. Companies use HyperOffice as an intranet solution, for team collaboration and project management, or as an inexpensive alternative to expensive on-premise software like MS Exchange and SharePoint. Read More

Ensuring E-mail Security: The Benefits of Using a Perimeter-based Managed Service


There are hundreds of anti-spam and anti-virus products designed to defend against unwanted e-mail. These solutions can take the form of software, appliances, or managed services. Managed filtering services are convenient and economical, and are also extremely effective in managing threats. In fact, most managed e-mail defense services block threats before they even reach the internal network.

email polite reminder sample  industry''s preeminent Web and Email security provider, MX Logic protects the communication integrity of more than 35,000 businesses, including some of the world''s largest multi-national corporations. Source: MX Logic Resources Related to Ensuring E-mail Security: The Benefits of Using a Perimeter-based Managed Service : Managed services (Wikipedia) Ensuring E-mail Security: The Benefits of Using a Perimeter-based Managed Service Managed Service is also known as : Managed Services Experts , Managed Read More

Not Just Words: Enforce Your E-mail and Web Acceptable Usage Policies


Unmanaged employee use of e-mail and the Web can subject your organization to costly risks including litigation, regulatory investigations, and public embarrassment. Responsible organizations should deploy clearly written acceptable usage policies (AUPs) for e-mail and Web usage, supported by employee training and enforced by technology solutions. Find out how to develop and enforce e-mail and Web AUPs in your workplace.

email polite reminder sample  Just Words: Enforce Your Email and Web Acceptable Usage Policies If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. MessageLabs, now part of Symantec, provides a range of managed services to protect, control, encrypt and archive electronic communications. Listed as a leader in the Gartner Magic Quadrant and many other analyst reports, and with more than 19,000 clients ranging from small business to the Fortune 500 located in more than 86 Read More

Case Study: Peerless Pump


Peerless Pump has been designing, engineering, and manufacturing pumps for more than 80 years. The company was basing component stock levels on historical data, as it did not have the ability to accurately forecast customer demand. But with forecasting and demand planning software that increased forecast accuracy, the company has nearly doubled its sales over the past four years, while keeping inventory levels constant.

email polite reminder sample  forecast accuracy,forecasting,calculating forecast accuracy,demand forecast accuracy,measure forecast accuracy,review forecasting accuracy,forecast accuracy improvement,forecasting accuracy methods Read More

e-Spirit


e-Spirit is the manufacturer of the FirstSpirit™ Content Management System. Well-known customers from all business sectors rely on FirstSpirit™ for implementing successful web strategies worldwide and for the creation, management and publication of content in highly diverse channels: Internet, intranet, extranet, mobile channels, web shops, PDF, email newsletters, portals, DTP, technical documentation, etc.

email polite reminder sample  channels, web shops, PDF, email newsletters, portals, DTP, technical documentation, etc. Read More

Beyond Spam – Email Security in the Age of Blended Threats


Not all email security solutions are built to defend against emerging email threats. Regardless of whether someone is using a desktop, laptop, netbook, tablet or smartphone, an organization’s umbrella of security needs to protect any device connected to their networks and deliver real-time protection from the variety of threats to email infrastructures. Read this white paper to learn about the types of threats to email security in existence today, including botnets, phishing, malware, and smartphone attacks, and what to do about them.

email polite reminder sample  Spam – Email Security in the Age of Blended Threats Not all email security solutions are built to defend against emerging email threats. Regardless of whether someone is using a desktop, laptop, netbook, tablet or smartphone, an organization’s umbrella of security needs to protect any device connected to their networks and deliver real-time protection from the variety of threats to email infrastructures. Read this white paper to learn about the types of threats to email security in existence Read More