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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 email polite reminder sample

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Small Business Software (SBS) RFI/RFP Template

General Ledger, Accounts Payable, Accounts Receivable, Payroll, Inventory, Job and Project Costing, Fixed Assets, Sales Management, Budgeting, Manufacturing,  Product Technology  

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5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

email polite reminder sample  an online form or email or with a phone call, you must first deal with the call screener. This means spending five to 10 minutes explaining what exactly your company does, who you are, how to contact you and what you wish to accomplish with the selected CRM product. Step 2 - Repeat Step 1 Only after the call screener has deemed your inquiry acceptable will a salesperson who knows something about the CRM application call you back. Don''t get too excited. You will have to spend another five to 10 minutes Read More

Ultimus BPM Suite Now TEC Certified




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Evolution to Revolution: The Test Automation Maturity Curve


The evolution of test automation towards data-driven and key/action word frameworks reflects the realization that the process becomes more efficient if there is less code to develop and maintain. Instead of taking twenty years to evolve towards efficiency, you can take a revolutionary leap with a code-free approach that makes it easier to implement, manage, and maintain automated tests.

email polite reminder sample  automation maturity,automation processes,marketing automation maturity assessment,evolution to revolution test automation,empiricism theory automation,process automation technologies,control and automation maturity,correct level of automation,integration maturity model Read More

How to Defend Against New Botnet Attacks


In 2008, botnets were responsible for 90 percent of spam. The ever-changing nature of botnets makes them hard to detect and even harder to defend against—and these compromised “robot” computer networks don’t seem to be going away in the near future. Learn about new and sophisticated botnets, how they can affect your business network, and the steps you can take to protect your company from a botnet attack.

email polite reminder sample  , Ddos Attack , Email Spam , Norton Antivirus , Malware Attacks , Botnet Intrusion , Anti-Spyware Products , Internet Security System , Multigigabit-PER-Second Attacks , Anti Spam , Botnet Detection , Irc Bots , Application-Layer Attacks , IT Security Vendors . Introduction Botnets are comprised of computers controlled by a malicious server or master, and are the main distribution technology for spam, malware and phishing schemes. When computers are knowingly or unknowingly corrupted by software designed Read More

Cisco Steps into E-Mail Management


SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail Manager, an enterprise- and service provider-class solution for managing high volumes of customer inquiries submitted to company mailboxes or to a Web site, has been chosen by brand name companies for inbound e-mail response management.

email polite reminder sample  its recently released Cisco eMail Manager, an enterprise- and service provider-class solution for managing high volumes of customer inquiries submitted to company mailboxes or to a Web site, has been chosen by brand name companies for inbound e-mail response management. Representing a broad range of industries, some of these new customers include 2Wire, APAC Customer Services, Inc., Bell Atlantic, Lands'' End, Lexica LLC, SmarterKids.com and Solipsa. Market Impact One of the driving forces in Internet Read More

An Analysis of Trend Micro Systems - Who They Are and Where They're Going


During the first half of 1999 alone, viruses have wreaked havoc on the Internet and corporate networks, causing over 7 Billion (USD) in damages.

email polite reminder sample  system for each file/print, email server, desktop, or gateway on your network. Vendor Challenges Trend''s primary challenge is to expand its market share within the anti-virus software arena. Through a series of partnerships and alliances they are heading in the right direction. Trend is doing well in the server market, but has less than 5% of the desktop anti-virus market. Symantec and McAffee have a significant foothold on the desktop arena, which may make that particular segment of the anti-virus Read More

Case Study: Poudre Valley Health System


In 2006, Poudre Valley Health System (PVHS) was about to open a new hospital in Colorado (US). PVHS’s human resources (HR) department saw the need to change some existing processes, including the method of referencing job candidates. After one year of using a new HR hiring process solution, PVHS was able to predict supervisor evaluations of new hires and had the potential to save over $850,000 (USD). Learn more.

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SAP Starts Pushing - “Politely”


SAP and BackWeb Announce Strategic Alliance To Bring New Push Technology to mySAP.com™ Marketplace For Complex RFPs and RFQs.

email polite reminder sample  Starts Pushing - “Politely” Event Summary SAP AG (NYSE ADR: SAP), and BackWeb Technologies Inc. (Nasdaq: BWEB), a provider of push technology for e-business solutions, announced an alliance making BackWeb''s patented Polite push technology an underlying component of the mySAP.com Marketplace from SAP. As part of the solution, SAP is working with BackWeb to provide a push platform for its popular mySAP.com business-to-business online community and solution set. The new service will allow companies to Read More

Protecting Your Network Against the Growing Danger of Web Attacks


Web-borne malware is now more common than malware entering a company through e-mail. The number of Web sites carrying malware increased by 400 percent in 2008. This can cause serious issues for your business. You need to proactively protect your networks both by instituting acceptable usage policies for employee Web usage and by implementing a solution that can effectively combat these malware intrusions. Find out how.

email polite reminder sample  a threat delivered through email or instant messaging, users generally have to do something, such as click on a link in a message '' with Webbased threats, nothing more than visiting a Web page is required to become infected. WHAT SHOULD YOU DO? Clearly, every organization must do something to protect itself against these threats. Among the many things that can be done is to implement any of the growing number of Web security capabilities that are available. While on-premise solutions are available that wi Read More

NetSuite Buys Bronto, Provides Retailers with CRM Software with Marketing Automation


NetSuite acquired Bronto Software and will now be able to complement its cloud-based customer relationship management (CRM) offering with marketing automation capabilities. In his article, TEC's P.J. Jakovljevic looks at how merchants can use the software to provide their customers with a unified buying experience across all digital channels.

email polite reminder sample  all digital channels—Web site, email, mobile, and even social media.   Having a portfolio of CRM software with marketing automation features, NetSuite may now compete with the likes of Salesforce.com, Microsoft Dynamics, Oracle, SAP, Infor, and other big players and enable retailers to provide their customers not only with a seamless omnichannel commerce experience but also a unified brand experience across all marketing channels. The ultimate goal is to enable businesses to enhance customer Read More

Combating Malware: Leveraging the Power of the Planet


The amount of malware that is being released around the world is increasing at an alarming rate. To combat these cyber-crimes, new layers of protection are needed that take advantage of automating the entire malware protection cycle—from sample collection, analysis and classification, to remediation. By combing automation with Panda’s Collective Intelligence, targeted attacks can be detected more quickly and efficiently.

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Maintenance Tips For Improved Profits: Creating the Business Case to Invest in Automation


Does it really make sense to spend money to save money? The answer may surprise you when it comes to maintenance of large capital assets including Facilities, Fleet, Plant Equipment and yes, even computers. It makes even more sense when you consider that today more and more companies are adding a new line item in their financial statements called "Deferred Maintenance Revenue Write Down". A lack of preventive maintenance affects the shareholders of all companies due to aging assets and reactive maintenance practices. A complete preventive maintenance program consisting of better business practices and a simple tool such as a Computerized Maintenance Management Software (CMMS) or Enterprise Asset Management (EAM) package can streamline the process and result in immediate savings in both time and money. So how do you justify the initial investment and where can the cost savings be seen across the enterprise?

email polite reminder sample  your maintenance needs or email us at sales@tero.ca. With over 25 years of maintenance best practice experience we can help you achieve positive results to your bottom line. Take Web Work® for a test drive at www.tero.ca Searches related to Maintenance Tips For Improved Profits: Creating the Business Case to Invest in Automation : Business Case | Business Case Captures | Using Business Case | Business Case Toolkit | Business Case Analysis | Innovation Business Case | Business Case Template | Business Read More

Listen and Learn: Improving Operations by Using Customer Feedback


Customer service means being aware of needs, problems, and fears. Studies have shown that the cost of acquiring a customer is seven to ten times that of retaining a current customer. And according to The Harvard School of Business, even a 5 percent improvement in customer retention can boost profits up to 85 percent. How do companies retain a loyal and consistent customer base? They listen, learn, and adapt—find out more.

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Direct 500, LLC


Direct 500In today's world of highly competitive distribution sales, businesses are looking for ways to improve their call center, estore and catalog sales channels. Direct 500 is designed for organizations with multiple selling channels. Businesses often implement multiple software solutions to meet these many different business requirements. For Example, sales order entry and inventory management, a hosted eCommerce site that is not connected to their ERP software, spreadsheets to track marketing campaigns and many manual processes to overcome the shortcomings of a non-integrated solution. Direct 500 was built on the Sage MAS 500 ERP platform to meet these business needs with a single integrated solution.Call CenterCall centers are usually high volume order entry departments. Speed of entry and accuracy of data is critical. Direct 500 provides an enhanced sales order entry search engine to speed the lookup of current customers or prospects. It provides multi-field lookup using Postal Code, Last Name, Company Name, Phone Number and email address.Once the customer is located, Direct 500 focuses on speed of entry and access to information for the operator. We want the operator to be focused on serving the customer and not worried about the deals and promotions that they need to track on a manual sheet - we have incorporated all of this logic in the sales order entry module.eStore Many distributors offer their products on their website. However, many do not have an estore that is integrated with the ERP software. Ultimately, is serves as a glorified fax machine.The Direct 500 estore is an extension of MAS 500 and the Direct 500 call center capabilities. The business rules for pricing, sales tax, freight, credit card processing and many others that are defined for sales order entry are extended to the estore.MarketingDistributors that sell through multiple channels often face challenges in tracking sales, marketing campaigns and their effectiveness. Direct 500 offers a multi-level source code that tracks how new customers are created and the source of each new order, providing valuable analysis data for the business.Integrating source codes with the Call Center and the eStore provides the business with an effective promotion and analysis tool set. For Example, an email blast with integrated source codes and promotions can automatically take the buyer to a special offer on the eStore, complete the shopping cart with the promotion and place the order in MAS 500 with no interaction from the call center staff.Fulfillment Many distributors that sell through multiple channels are high volume shipping organizations. These companies can live or die by their shipping costs. Address accuracy, shipping and handling calculations and on time delivery determines if these companies thrive or barely survive. Direct 500 provides extensive shipping capabilities focused on simplifying the Call Center and eStore transactions. Shipping methods have been expanded with features to allow shipments by address types, restrictions by postal codes and countries. Shipping charts can be defined by geographical region and level of service. Direct 500 also offers integration to StarShip, allowing customer to have a calculated freight and handling charge straight from the StarShip rate tables. The Direct 500 SolutionThere are many ways multi channel sales organizations can address their individual business requirements. However, addressing the business need as a whole requires a well designed application that provides the company with a call center, estore, marketing and fulfillment business solution.

email polite reminder sample  Name, Phone Number and email address.Once the customer is located, Direct 500 focuses on speed of entry and access to information for the operator. We want the operator to be focused on serving the customer and not worried about the deals and promotions that they need to track on a manual sheet - we have incorporated all of this logic in the sales order entry module.eStore Many distributors offer their products on their website. However, many do not have an estore that is integrated with the ERP Read More

A Guide to Transactional Email


It’s well known that transactional email is used to send out shipping notices or password resets, but did you know that due to its high click-through rates, it can be a great way to communicate with your customers? With this guide, find out what you might be missing in your transactional emails.

email polite reminder sample  Guide to Transactional Email It’s well known that transactional email is used to send out shipping notices or password resets, but did you know that due to its high click-through rates, it can be a great way to communicate with your customers? With this guide, find out what you might be missing in your transactional emails. Read More