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Software Functionality Revealed in Detail
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 emergency dispatching


Zef Scientific Selects IFS Enterprise Service Management
IFS has announced that Zef Scientific, Inc., a multi-vendor service provider for high-performance liquid chromatography؎mass spectrometry (HPLC-MS) systems used

emergency dispatching  for both prearranged and emergency calls to its technicians without increasing administrative staff.   Zef Scientific reportedly chose IFS Mobile Workforce Management (over FieldOne, among others) to optimize schedules and dispatches in real time and to record field activity. It will also incorporate IFS Field Service Management with an additional interactive customer Web portal component, to allow customers to manage labor, customer information, parts usage, returns disposition, product installed base

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » emergency dispatching

Reference Guide to Supply Chain Management (SCM) Features and Functions


This guide to supply chain management (SCM) functions/features will help you determine which SCM features are a high priority for your organization. Learn about SCM functions and features for WMS, TMS, international trade logistics (ITL), supplier relationship management (SRM), demand management, supply chain analytics, order management, service parts planning, and more.

emergency dispatching  repair needs such as emergency breakdowns in remote settings can exacerbate delivery problems. In addition, reverse logistics issues, such as pickup of parts for delivery to third-party locations for repair, are addressed in this submodule. Analytics and reporting The service planning system is a wealth of information for many organizations which are accountable for product planning and design, asset and capital management, and general customer relationship management. Therefore analytics and reporting Read More

The Instant Supply Chain Challenge


For the past few weeks, all eyes (and hearts) have been on the devastation caused by the Indian Ocean Tsunami. What is needed in a disaster like this is an "Instant Supply Chain"--ultra-rapid creation of a distribution network with coordination between the many decentralized players. To meet these challenges, relief agencies and governments can learn much from the supply chain advances made by the private sector, but the private sector can also learn from the successes and failures of these relief efforts.

emergency dispatching  urgent need. In particular, emergency requirements such as water, medical supplies, search and rescue teams, etc., needed to get there within just a couple of days. Virtually all businesses face unexpected and sudden new demands and disruptions to their supply chain from time to time, though hopefully never as dramatic as the tsunami disaster. The key to instant response to the unexpected is preparation. By planning and practicing for various scenarios and putting the tools, procedures, and relationships Read More

One Vendor’s Mission to Make Service Businesses Click - Part 2


Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW). Until recently, the software company focused solely on workforce and service optimization solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor has added a few important growth engines, such as mobile computing

emergency dispatching  while accommodating the new emergency orders that must be delivered on the same day. The maturity of mobile devices and GPS technology offer unique opportunities to continually optimize service delivery execution. Handheld data communication devices and GPS location reports should be used far beyond their traditional role of data transmission to and from the field. These tools can be used for real-time decision-making in order to increase productivity and customer responsiveness. To that end, Read More

Reconnecting with Cincom Systems


Cincom executives lay out some facts, and Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic discovers that Cincom Acquire isn't the old-school client-server sales product configurator he thought it was. Since about 2005, Cincom Acquire has been Web-enabled and functionally expanded to instill knowledge into sales processes (not only into engineering processes).

emergency dispatching  core markets of HVAC, emergency vehicles, and medical products. One of the top three development programs that launched last year (2010) is the Document Generator, which is shared by all Cincom CPQ modules. The Cincom rules environment is used for configuration of document content and OpenXML for document generation. We can produce any document a customer wants—and have been also able to integrate Word, AutoCAD , SolidWorks , and graphics applications all into a single Word or PDF file for customers. Read More

CMMS Templates for Effective Implementations Part Three: 7 Steps to Rapid More Successful Implementations


With the advances today in technology it has become obvious that there is a need for maintenance management theory and practice to catch up with the advances made in business management theory and practice generally. The current state of CMMS technology is at a very advanced level, in a lot of cases far more so than our ability to apply it. This tool has very strong and provable results.

emergency dispatching  Templates for Effective Implementations Part Three: 7 Steps to Rapid More Successful Implementations CMMS Templates for Effective Implementations Part Three: 7 Steps to Rapid More Successful Implementations Featured Author - Daryl Mather - April 3, 2003 7 Steps to Rapid more Successful Implementations The template approach to CMMS implementations is designed to provide a successful format to CMMS implementing, as well as a jump start to projects via the use of pre-defined, flexible practices and stan Read More

Ventyx Service Suite


The Ventyx Service Suite software, services and roadmap have been developed in collaboration with the largest and most progressive group of utilities in the world – over 100,000 mobile technicians and their dispatchers use Service Suite every day. Their ongoing feedback has enabled Ventyx to develop the most comprehensive, intuitive solution with proven functionality to increase productivity and reduce costs: Forecasting enables transparent and accurate workforce planning and the balancing of work requirements Scheduling helps utilities to get the job done right with the right resources, the first time, by sequencing work for optimal efficiency. Dispatch automates routine orders and proactively responds to emergency situations in real time. Work Progress Monitoring provides real-time visibility into the progress of work so that field workforces and resources can be effectively managed.  

emergency dispatching  and proactively responds to emergency situations in real time. Work Progress Monitoring provides real-time visibility into the progress of work so that field workforces and resources can be effectively managed. Read More

10 Errors to Avoid When Commissioning a Data Center


Data center commissioning requires tight coordination between vendors, facilities, IT departments, engineers, the commissioning agent, and others. Managed properly, commissioning can deliver an unbiased evaluation of whether a new data center will succeed or not. Managed poorly, it can lead to problematic data center performance issues. Learn 10 common data center commissioning mistakes, and find out how to avoid them.

emergency dispatching  safety, communications, documentation, and emergency response. IT and facilities personnel are most often charged with performing the actual data center equipment commissioning tests, often working in conjunction with equipment vendor representatives. These groups must focus on safety and on executing procedures in the proper sequence. Error Symptom Consequences Solution Multiple individuals are attempting to fulfill the same role, or several individuals are taxed with too many responsibilities. Invalid Read More

BI on the Go: About Functionality and Level of Satisfaction


We thought it would be useful to take another look at what was revealed in our recent survey on mobile BI regarding what’s important for mobile BI users, and of course, how satisfied they are with the mobile BI solutions they work with. Here we discuss functionality and level of satisfaction, and how they affect mobile BI practices and decision making.

emergency dispatching  quickly about any given emergency or contingency is vital for users, especially these days, when acting in real-time is becoming increasingly important for many organizations. Second, I was surprised that collaboration was positioned in fifth place, while the top places went to more common BI functionality features such as dashboarding, data analysis, and reporting and alerting. It seems that although collaboration is important, users have their priorities clear, and they first and foremost want analysis Read More

Small Business VoIP Service Providers Buyer’s Guide


Small-business users of voice over Internet protocol (VoIP) have very different needs. But all users have similar concerns when it comes to cost, the range of features, and the level of service included in their VoIP plans. Does your provider offer remote office features? Fax support? E-911? And do you need a hosted or an on-premise service? Before you sign the contract, there are a few things you ought to know.

emergency dispatching  or businesses expect the emergency service numbers to work, but for that to happen, clear location information must be provided. Several initiatives are solving this issue, but not all Service Providers are ready to implement e911 services. The biggest single differentiator between types of small business VoIP Service Providers is whether they offer hosted or on-premise services. Both have advantages. Hosted services are cheaper for small installations and require a lower capital outlay. They can also Read More

How Airlines Can Stop Getting Murdered by Maintenance Costs


Patchwork maintenance repair and overhaul (MRO) systems can cost large airlines millions in duplicated effort, extra inventory, and delays. But with round-the-clock schedules to maintain, few airlines can afford to upgrade to an integrated MRO solution any time soon. Today TEC Analyst Philippe Reney looks at two ways airlines can improve their MRO capabilities without a complete IT overhaul.

emergency dispatching  checks) or unplanned (e.g., emergency repairs), can then be associated as a subordinate or child project. You can track the progress of maintenance activities based on the assigned tasks and their associated costs. However, such a solution truly makes a significant impact when you combine APS capabilities with calendar functions to manage the various resource allocation constraints, such as maintenance bays, equipment, mechanics, parts, etc., within the planning process. It can also allocate resources Read More

Kronos Announces Latest Version of TeleStaff Public Safety Scheduling Solution


High-level enhancements in TeleStaff 2.8 were announced by Kronos last week—Microsoft database compatibility, bidding, reporting, and data consolidation. It is worth pointing out the performance of Kronos TeleStaff and the (less talked about) public sector workforce management suite since Kronos' May 2011 acquisition of PDSI and the TeleStaff product. Kronos’ TeleStaff Scheduling

emergency dispatching  fire, police, sheriff, and emergency medical services (EMS) organizations, but it is quickly picking up speed in correctional facilities and in higher education campus safety organizations. Sales of the solution are also growing in Canada and in the US federal government space. The primary competitors for TeleStaff are VCS (Visual Computer Solutions) in New Jersey, InTime Solutions in Canada, IntelliTime in California, and Emerald City Software in Washington. These organizations are very small in Read More

Tackling the International Supply Chain


Effective supply chain management is vital for global manufacturers' and retailers' success. If TradeBeam GTM blueprint proves successful, the time and money spent managing suppliers to ensure inventory levels are maintained will be optimized

emergency dispatching  higher inventory levels or emergency freight. As a result, enterprises are faced with increased inventory carrying costs, higher premium freight charges, decreased customers satisfaction, diminished asset utilization, decreased supplier performance, etc. To remedy this, TradeBeam offers inventory replenishment products and plans to build and offer other inventory flow management related services over next several months. SupplySolution was a renowned SCE provider, delivering value to manufacturers, Read More

Made2Manage Systems 'One Year After': Reenergized and Growing Part Four: Quality Management Processes


Made2Manage Systems pledges not to build technology for the sake of technology. Instead, the company plans to focus in on the true needs of its customers and those of the prospective buyers in the target market, while applying forward-looking technology enhancements that protect its customers’ investment in business solutions.

emergency dispatching  Made2Manage Systems,Battery Ventures,enterprise business systems,discrete manufacturers,acquisition,profitable growth,financial strength,access to capital,operational excellence,Made2Manage Enterprise Business System,M2M FastForms,M2M Sales Center,Microsoft .NET,Made2Manage Enterprise Resource Planning,M2M ERP Read More