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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 employee morale questionnaire


6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond
Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements

employee morale questionnaire  at the expense of employee satisfaction will inevitably impact staff morale and the quality of their interactions with customers. In a commodity market, a consistent and repeatable branded customer experience, achieved through the combination of a sophisticated technology framework and value-added service, remains a key differentiator. The ability to distinguish customers by value also enables agents to make the most of opportunities to add personalised touches to customer interactions as appropriate, to

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Time and Attendance for the Health Care Industry

Time and attendance software collects, tracks, and reports employee hours worked through automated time clocks or other means.  

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Business Agility for Midsize Companies: Actionable Information and Employee Insight


Business agility means that everyone—from C-level executives to front-line workers—needs to execute on the changing business environment and the requisite changes to business plans. As a midsize company, agility is even more critical; you need to react quicker than your larger counterparts to survive and thrive. Read about an application that empowers users at all levels to align resources to execute on strategies.

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Dynamics GP: Human Resources (HR) Competitor Analysis Report


This knowledge base on human resources management systems affords clients the opportunity to rapidly determine their criteria for management and employee personnel tasks. Its extensive criteria include benefits and payroll management, employee self service, data warehousing, and health and safety requirements.

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The Talent Management Experience Series-New Roles and Expectations for Systems: Part 3-The Employee Experience


Employees should be seen as active participants in an organization’s talent management strategy. To be effective, employees must have the opportunity to contribute, the information and tools to communicate, and the support of managers and business leaders. Human resources (HR) practitioners must take the time to understand employees’ needs, and design processes and technology solutions to keep them aligned and engaged.

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Time Tracking and Attendance Primer: Beyond the Clock


Punch clocks, clock card machines, Bundy clocks, time recorders. Most organizations are opting for newer methods to track their employees’ time and attendance. Today’s time tracking technology is not just about capturing hours—it’s about where those hours are allocated and how productive they are. TEC analyst Sherry Fox reviews some of the key features of current time tracking software and highlights some popular vendors.

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ERP or Third Party: Which Is Best for Employee Appraisals?


Your enterprise is looking into performance appraisal software, often called employee performance management (EPM). And your company already uses an enterprise resource planning (ERP) system such as SAP or Oracle. After all, speak to any ERP vendor, and they’ll say they have the perfect fit for you. So isn’t it natural for you to go with the ERP vendor’s add-on module for that purpose? Not necessarily. Find out why.

employee morale questionnaire   Read More

SAP Business All-in-One: Human Resources (HR) Competitor Analysis Report


This knowledge base on human resources management systems affords clients the opportunity to rapidly determine their criteria for management and employee personnel tasks. Its extensive criteria include benefits and payroll management, employee self service, data warehousing, and health and safety requirements.

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6 Specialists, 6 Industry Domains: Trends for 2008 and 2009


In a survey on upcoming trends in employee management, the Learning Review asked six experts in six major industry domains one simple question: what do you think the main trends in [domain] will be for 2008 and 2009? Here are their answers.

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Eliminate Performance Anxiety: Manage Employee Performance Better


Managing employee performance may seem like a common sense business practice, but a recent study revealed that many employees have never had a performance review or have found their review to be not useful. This white paper discusses how implementing best practices for performance management company-wide can increase the likelihood that employees will be doing their best work possible while reducing the ineffectiveness of a fragmented performance management policy.

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