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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 enhanced voice mail


E-Mail Enabled Groupware
Through implementing a

enhanced voice mail  offers strong security and enhanced message-transfer processing coupled with a low acquisition cost. Market Challengers Due to the secure choke-hold that Novell, Microsoft and Lotus have on the groupware enabled e-mail market, any challengers have been removed. The competition emanates from within. Lotus and Microsoft break new ground with each new release while Novell's GroupWise struggles to maintain its existing client base. GroupWise is packed with Universal Messaging features such as built-in

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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IP Phone Buyer’s Guide


Long-term cost savings and extensive feature sets make voice over Internet protocol (VoIP) phone systems an attractive option for many businesses. But with prices for a single VoIP phone ranging from $150 to $700 (USD) or more, switching to VoIP can be an expensive proposition. Find out what to look for in a VoIP phone system, how to buy, what you can expect to pay, and how to get the most out of your investment.

enhanced voice mail  management, scalability, hot desking, enhanced usability and enormous call cost reduction. The secret to success, however, involves selecting an IP phone that best suits your business needs. Carefully examine feature lists and select a vendor that understands your industry's communication requirements. Once you've purchased your IP phones, be sure that employees are making the most of all those innovative features. For a detailed comparison of IP Phones, see the VoIP-News IP Phone Comparison Guide. Read More

Active Voice Releases Unity 2.4


Release 2.4 of Active Voice’s Unity Unified Messaging solution has hit the streets touting software only support for Cisco’s Call Manager 3.01, unlimited usage of ViewMail® for Microsoft Outlook and a special agreement with Microsoft to allow telephone only users access to his/her inbox, without the need to purchase a Client Access License (CAL).

enhanced voice mail  telephone due to an enhanced fax module, which offers up to 24 ports of fax capacity. Unity Enterprise is recognized as one of the three leaders in the Unified Messaging field. They compete directly with AVT Corporation, Voixx, and Lucent's Octel Messenger. Active Voice is focused on an IP based solution, which is the future direction of Voice and facsimile solutions. User Recommendations Users have a lot of choices when it comes to Unified Messaging. The largest three players are Lucent Technologies, Read More

Interview with NGC Marketer—Flushing Out the Value Prop


New Generation Computing, Inc. (NGC) provides best-of-breed enterprise solutions for PLM, global sourcing/supply chain management, and ERP, along with a full range of consulting services for apparel and fashion companies. TEC's P.J. Jakovlevic recently sat down with Mark Burstein, NGC's president of sales, marketing, and R&D, to get his take on the company's offerings, competitive landscape, and growth strategies.

enhanced voice mail  mobile device, with an enhanced, streamlined mobile display; users can view any image from their digital asset library, and easily add new photos and upload them to the PLM system, which is perfect for new ideas, inspiration, and concepts. Users can also view style details, evaluate samples in remote locations, and collaborate with other parties to resolve open issues.   TEC : The same as above for big data and business intelligence? MB : The fashion industry is one of the most data-intensive industries Read More

Oracle Further Orchestrates Its SOA Forays Part Two: Strategy


Oracle's vision of a complete collaborative e-Business solution requires a database strategy, an application server strategy, and an e-business strategy. Will users buy into this vision?

enhanced voice mail  improved database availability, functionality, enhanced security capabilities, and a more complete and integrated infrastructure for building business intelligence (BI) or analytical applications, with built-in capabilities for data warehousing, online analytic processing (OLAP), extraction, transformation, and loading (ETL), and data mining. Now Oracle has created what is likely the most complete integration solution available. In fiscal 2004, the vendor released a new version of its technology platform Read More

Global Trade Hits Home at MegaResistCap-Part I: You’ve Got Mail


Jim, information technology (IT) director of MegaResistCap Inc., was finally getting back to a reasonable schedule 3 months after the “go-live” date of the company’s new enterprise resource planning (ERP) system. He was hoping to spend the weekend in the garden, and was looking forward to checking messages on Sunday to get ready for a productive week. That was, until he saw the memo from the

enhanced voice mail   Read More

Anti-Spam Software: An Effective Way to Fight Spam.


Spam is unsolicited junk mail sent to you or your mail server. People who indulge in such activities are called spammers. These are sent by commercial advertisers who may offer dubious products, get rich schemes, products that do not suit your life style, promote illegal activities, etc. The intent here is to make you spend money. Almost 60% to 70% of spam is related to porn. There is another type of spammer who sends large number of e-mails that flood your mailbox or mail server. This white paper provides information about spam, losses caused by spam, how spam works and suggests key features that a good anti-spam software should have.

enhanced voice mail  junk e-mail,unsolicited e-mail,e-mail spam,e-mail filtering,junk e-mail filter,spamdexing,instant messaging spam,spam filter,spamming,spam software,junk e-mail spam,spam blocker Read More

Active Voice Adds Unified Messaging to Cisco’s CallManager


The Cisco CallManager is an IP based telephony system that will utilize Active Voice’s software to deliver a reduced dependency on external hardware to achieve UM, resulting in up to a 20% savings to Enterprise clients.

enhanced voice mail  Voice Adds Unified Messaging to Cisco’s CallManager Active Voice Adds Unified Messaging to Cisco's CallManager P. Hayes - July 17, 2000 Event Summary (Seattle, Washington, USA-July 26, 2000) - Active Voice Corporation, a global provider of unified messaging and computer telephony software solutions, announced that Unity Enterprise-its Windows NT-based true unified messaging server-will support integration with the latest version of Internet Protocol (IP) telephony call processing software from Read More

Boost Profits and Customer Relationships with Effective E-Mail Marketing


E-mail marketing is experiencing dramatic growth as marketers in virtually every industry begin to take advantage of this power technique that helps to increase revenues and reduce sales costs. Learn how to take full advantage of this high-response, low cost marketing technique by learning the characteristics of this unique medium through proper management to generate metrics and facilitate future successes.

enhanced voice mail  tip,Epicor,e-mail,marketing Read More

Monitoring and Managing Voice over Internet Protocol (VoIP)


As with most new technologies, voice over Internet protocol (VoIP) brings new challenges along with benefits. The main challenge is VoIP’s extreme sensitivity to delay and packet loss compared with other network applications. However, a basic understanding of VoIP traffic and of the quality metrics provided by VoIP monitoring tools will help you keep your VoIP network running smoothly.

enhanced voice mail  Monitoring and Managing Voice over Internet Protocol (VoIP) As with most new technologies, voice over Internet protocol (VoIP) brings new challenges along with benefits. The main challenge is VoIP’s extreme sensitivity to delay and packet loss compared with other network applications. However, a basic understanding of VoIP traffic and of the quality metrics provided by VoIP monitoring tools will help you keep your VoIP network running smoothly. 0 Read More

Unified Communications Meets VoIP: A Marriage Made in Heaven


Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network. But the true value is in the new applications IP enables, such as unified communications (UC). How can you use UC to further decrease costs, enhance productivity, and improve customer service? Learn how to go beyond messaging for real-time call control and more.

enhanced voice mail  Communications Meets VoIP: A Marriage Made in Heaven Unified Communications Meets VoIP: A Marriage Made in Heaven If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of next generation Read More

C2C Systems Inc.


C2C is a self-funded, privately held software vendor that provides advanced solutions for e-mail management and e-discovery. Its e-mail archiving and e-mail data management solutions reduce risk, optimize performance, and minimize compliance issues for over three million users at more than 2,000 organizations worldwide. C2C also offers rapid-response tools for e-mail performance, security, and crisis control. A Microsoft Gold Certified Partner, C2C supports organizations in government, manufacturing, finance, education, and healthcare industries, including Fortune 1000 companies.

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Voice-Over-Broadband Standards on the Horizon


Voice-Over Broadband standards are on the horizon. Today General Bandwidth, Inc. and Efficient Networks announced a business alliance to test interoperability between their two companies in the area of Voice-Over Broadband.

enhanced voice mail  Over-Broadband Standards on the Horizon Voice-Over-Broadband Standards on the Horizon G. Duhaime - May 16, 2000 Event Summary AUSTIN, TX -(BUSINESS WIRE)-April 26th, 2000 via NewsEdge Corporation, General Bandwidth, Inc., a telecommunications manufacturer, is ready to deliver the first Voice-over-Broadband gateway designed for the customer premise market. General Bandwidth announced a strategic business alliance with Efficient Networks, Inc. (NASDAQ:EFNT) to begin testing compatibility between Read More

Death to PST Files


Because e-mail is a source of vital information, users are reluctant to delete old messages. To get around typical storage limits imposed by IT administrators, they often rely on Microsoft Outlook PST files that are stored on individual work stations instead of on a central server—a solution that carries serious risks. Find out what those risks are, and learn about e-mail archiving solutions that can help you avoid them.

enhanced voice mail  Symantec,MessageLabs,security,outlook,pst,outlook mail,pst file,pst files,archive email,security mail,archiving email,email archiving,pst import,how to pst,security 2000 Read More

DNS and DHCP Services for Voice over IP


Voice over Internet protocol (VoIP) technology has become a money-saving telecom option that brings the power of a computer to a user’s phone. VoIP devices, however, require more complicated configurations than the average network client. Indeed, without reliable and properly configured domain name system (DNS) and Dynamic Host Configuration Protocol (DHCP) services running on a network, VoIP services are impossible.

enhanced voice mail  and DHCP Services for Voice over IP Voice over Internet protocol (VoIP) technology has become a money-saving telecom option that brings the power of a computer to a user’s phone. VoIP devices, however, require more complicated configurations than the average network client. Indeed, without reliable and properly configured domain name system (DNS) and Dynamic Host Configuration Protocol (DHCP) services running on a network, VoIP services are impossible. Read More