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Abstract:
Customer information system (CIS) projects in the utilities industry have earned a reputation for being disruptive to business,
very expensive, and always behind schedule. As a mission-critical cash register for utilities, it pays to examine CIS more
closely. Learn about the perspectives on strategic CIS (...)
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Enhancing the Agility of Customer Information Systems
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2010-03-11
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Abstract:
Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service. Papers and Other
System to Use In Your Organization to Meet New Demands in Sales and Customer Service. Traditionally, utilities have leveraged
robust meter, network, and customer service infrastructure (...)
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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service. Papers and Other
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2010-03-11
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Optimize ERP to Meet Wholesale Distribution Challenges. Find RFP Templates to Define Your Implementation In Relation To ERP
and Distribution Challenges. Efficient procurement and sourcing. Storing and moving inventories. Attracting and retaining
customers. Such challenges have an impact on wholesale distr (...)
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Optimize ERP to Meet Wholesale Distribution Challenges. Find RFP Templates to Define Your Implementation In Relation To ERP
and Distribution Challe...
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2010-03-11
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Abstract:
Differentiation through Service Excellence. Get Free Assessment Reports for Service Excellence. With products increasingly
becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer
satisfaction. While revenue is flattening for many produc (...)
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... products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate
customer service is key to enhancing customer satisfaction ...
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2010-03-11
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Abstract:
Six Success Factors for Building a Best-run Marketing Organization. Reports and Other Software Package to Use In Your System
or Building a Best-run Marketing Organization. To address evolving market demands, companies must take new approaches to marketing
activities and integrate all company functions. Cu (...)
Excerpt related to
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Six Success Factors for Building a Best-run Marketing Organization. Reports and Other Software Package to Use In Your System
or Building a Best-run...
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2010-03-11
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Abstract:
Staying on Top of the Food and Beverage Supply Chain. Find Free Plan and Other Solutions to Define Your Performance In Relation
To Food and Beverage Supply Chain. Food and beverage manufacturers must aim to keep up with customer demands for a wide range
of products, while managing the complex global suppl (...)
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2010-03-11
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Abstract:
The Impact of IT Service on Business Process Management. Browse & Download Free IT Reports on The Impact of IT Service
on Business Process Management There are potential benefits of operating business process management (BPM) side-by-side with
business service management (BSM). BPM and BSM are emergin (...)
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The Impact of IT Service on Business Process Management. Browse & Download Free IT Reports on The Impact of IT Service
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2010-03-11
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Abstract:
Converting Service Calls into Sales with Real-time Offer Management. Find Out Solutions and Other Applications for Your Judgment
Related to Real-time Offer Management and the Service Calls. To achieve sustainable success in selling a product or service,
you only need to present the right offer to the righ (...)
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Converting Service Calls into Sales with Real-time Offer Management. Find Out Solutions and Other Applications for Your Judgment
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2010-03-11
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Abstract:
PeopleSoft has joined the elite group of vendors that can deliver a majority of the components of a complete e-business framework.
If one considers all aspects of a CRM or SCM evaluation, PeopleSoft has earned the license to be evaluated along with market
leaders. (...)
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PeopleSoft has joined the elite group of vendors that can deliver a majority of the components of a complete e-business framework.
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2001-06-27
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The worsening plight of most ERP vendors, caused by the market slowdown, which started in the fourth quarter of 1998, continued
in full force throughout 1999. The market size for 1999, with the 4th quarter yet to be reported, is estimated at $18.5B-$19.5B
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The worsening plight of most ERP vendors, caused by the market slowdown, which started in the fourth quarter of 1998, continued
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1999-01-01
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Abstract:
Enabling Security in the Software Development Life Cycle. Read White Papers and Other Software for Your Selection and for
Enabling Security in the Software Development Life Cycle. When companies discover new security vulnerabilities, they must
retrofit the affected software with an appropriate patch and f (...)
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Enabling Security in the Software Development Life Cycle. Read White Papers and Other Software for Your Selection and for
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2010-03-11
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Abstract:
Aligning Business with IT through IT Portfolio Management and IT Governance. IT Guides and Other System to Use In Your Organization
and for Aligning Business with IT through IT Portfolio Management and IT Governance. When business uncertainties are frequent
and compliance with regulations is mandatory, it (...)
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enhancing the agility of customer information systems in utilities:
Aligning Business with IT through IT Portfolio Management and IT Governance. IT Guides and Other System to Use In Your Organization
and for Alignin...
Published:
2010-03-11
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Abstract:
The worsening plight of most ERP vendors, caused by the market slowdown, which started in the fourth quarter of 1998, continued
in full force throughout 1999. The market size for 1999, with the 4th quarter yet to be reported, is estimated at $18.5B-$19.5B
(12%-16% growth over 1998), with sales expected t (...)
Excerpt related to
enhancing the agility of customer information systems in utilities:
The worsening plight of most ERP vendors, caused by the market slowdown, which started in the fourth quarter of 1998, continued
in full force thro...
Published:
1999-01-01
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