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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 enterprise saves over search million on sophisticated call routing to nine locations


Enterprise Saves Over $1 Million on Sophisticated Call Routing to Nine Locations
In less than six months, RxAmerica was able to respond to unprecedented call volume—primarily from seniors seeking information on the US Medicare prescription

enterprise saves over search million on sophisticated call routing to nine locations  Saves Over $1 Million on Sophisticated Call Routing to Nine Locations In less than six months, RxAmerica was able to respond to unprecedented call volume—primarily from seniors seeking information on the US Medicare prescription drug program—by increasing their service representative population by more than 500 percent, and by opening 6 new call centers. The cornerstone of their solution: a hosted call routing platform.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Content Management (ECM) System RFI/RFP Template

Content Authoring, Content Acquisition, Content Aggregation, Output and Content Presentation, Workflow Management, Version Control and Management, Development Tool Technical Architecture, Portal Support, Document and Records Management, Search and Indexing Management, Security Management, Digital Asset Management, Reporting and Statistics Management, Performance, Backup, and Recovery, Product Technology 

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enterprise saves over search million on sophisticated call routing to nine locations  comparing, evaluating, and selecting enterprise software. EOH Technology Consulting ( www.eoh.co.za ), a division of JSE listed EOH, one of South Africa’s leading technology, consulting, and outsourcing companies, has been appointed as a Certified Professional Services Provider by Technology Evaluation Centers (TEC) ( www.TechnologyEvaluation.com/press ), the first web-native technology research enterprise. The new alliance will provide customer-centric, locally focused, value-added business solutions Read More

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enterprise saves over search million on sophisticated call routing to nine locations  Enterprise Oracle's PeopleSoft® Enterprise is a family of best-in-class applications based on the company's Pure Internet Architecture® designed for flexible configuration and open, multi-vendor integration. It is geared toward financial, government, education, health care, and other services industries. It is also aimed at supporting large, company-wide functions such as human resources, finance, IT, procurement, marketing, services, and sales across all industries. Read More

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enterprise saves over search million on sophisticated call routing to nine locations  field can be difficult. Enterprise mobile device management (MDM) solutions are the answer to many of the issues caused by the rapid growth of mobile devices. See how MDM provides IT with a complete set of inventory, control, and reporting tools that make it easy to manage mobile devices wherever they are. Read More

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enterprise saves over search million on sophisticated call routing to nine locations  collaborative? With the right enterprise application environment, these companies can also harness the efficiencies of e-commerce. In this article, I discuss the benefits that engineer-to-order (ETO) manufacturers can realize by adopting e-commerce practices as well as the specific demands that e-commerce for ETO will place on an enterprise software product. E-commerce for ETO can drive value in several ways, specifically by reducing non–value-added work involved in locating and forwarding documents, Read More

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The Path to World-class IT Governance: Maturing Your IT Organization to the Next Level


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enterprise saves over search million on sophisticated call routing to nine locations  rather than as individual enterprises, each relying on the others to achieve collective success. This paper includes an action plan with the evolutionary steps companies can take to move toward this approach. Read More

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enterprise saves over search million on sophisticated call routing to nine locations  and into the future. ENTERPRISE GLOBALIZATION MEETS IT CONSOLIDATION Welcome to Make Your WAN Work Like a LAN: A Guide to Fast Application Delivery at the Branch. Delivering important applications quickly to business frontlines is mission critical in today's increasingly distributed enterprise. If branch office application performance over the wide area network (WAN) is not living up to expectation, and you want LAN-like speeds from your WAN, then read on. The Changing World of the Enterprise Two Read More