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Software Functionality Revealed in Detail
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 enterprise saves over search million on sophisticated call routing to nine locations


Enterprise Saves Over $1 Million on Sophisticated Call Routing to Nine Locations
In less than six months, RxAmerica was able to respond to unprecedented call volume—primarily from seniors seeking information on the US Medicare prescription

enterprise saves over search million on sophisticated call routing to nine locations  Saves Over $1 Million on Sophisticated Call Routing to Nine Locations In less than six months, RxAmerica was able to respond to unprecedented call volume—primarily from seniors seeking information on the US Medicare prescription drug program—by increasing their service representative population by more than 500 percent, and by opening 6 new call centers. The cornerstone of their solution: a hosted call routing platform.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Content Management (ECM) System RFI/RFP Template

Content Authoring, Content Acquisition, Content Aggregation, Output and Content Presentation, Workflow Management, Version Control and Management, Development Tool Technical Architecture, Portal Support, Document and Records Management, Search and Indexing Management, Security Management, Digital Asset Management, Reporting and Statistics Management, Performance, Backup, and Recovery, Product Technology 

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How to Use Technology to Support the Lean Enterprise: Achieving Profitable Growth through Lean


Many competitive businesses are implementing “lean” initiatives to expose and attack waste and setting goals for continuous improvement through Six Sigma principles. Consensus is growing that technology is key for successful lean initiatives. This white paper defines addresses the impact lean initiatives have on profitability and considers the role of information technology (IT) in enabling lean initiatives.

enterprise saves over search million on sophisticated call routing to nine locations   Read More

Pay, Performance, and Productivity: How to Use Compensation to Motivate and Make a Difference


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enterprise saves over search million on sophisticated call routing to nine locations   Read More

Take HR to the Next Level: Engage Your Employees to Drive Better Business Value


Human resources (HR) professionals know how critical people are to business success. But what’s more elusive is how to unlock the true potential of people. This discussion focuses on the interrelated topics of people, work and culture, and some new approaches to optimizing all three.

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enterprise saves over search million on sophisticated call routing to nine locations   Read More

From Lead to Money: A Step-by-Step Guide to More Deals in Record Time


Lead to money spans all aspects of the process from when leads are generated to when revenue is brought in. All companies have a lead to money process, but often haven’t invested the time and resources needed to streamline it. The main goal of this process is help sales close deals as effectively and quickly as possible. But there are five main processes taking place simultaneously, often disjointedly. This white paper covers each of these five processes and the way each needs to evolve to become more streamlined.

enterprise saves over search million on sophisticated call routing to nine locations   Read More

Five Steps to Better Sales Performance: How to Coach Your Sales Team to Higher Performance


A giant gap exists in most organizations between the highest performing sales reps and everyone else. Much depends on the critical role of sales managers. This paper reveals the proven methods the best sales managers rely on to close the sales performance gap between average performers and all-stars. Read more about the key sales performance behaviors you can put into practice to transform your sales teams.

enterprise saves over search million on sophisticated call routing to nine locations   Read More

How to Boost Your WAN to Top Speed


While globalization can bridge distances and enhance communication, the story is a little different when it comes to wide area networks (WANs) and their effects on branch application performance. High-latency connections and chattiness cause slowed data transmission, and consequently, decreased user productivity. But there is light at the end of the tunnel: a fast branch office application delivery infrastructure.

enterprise saves over search million on sophisticated call routing to nine locations   Read More

How to Use Technology to Redefine Today’s Economy


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enterprise saves over search million on sophisticated call routing to nine locations   Read More

Autodesk and Jitterbit Partner to Increase Access to PLM Data


Autodesk continues its foray into the cloud product lifecycle management (PLM) game after its recent launch of Autodesk PLM 360 and acquisition of Inforbix. The focus of the Autodesk PLM 360 offering (bolstered by Jitterbit’s data integration) is to connect and orchestrate data transfers between systems. On the other hand, the focus of Inforbix is to index and mash up data across the

enterprise saves over search million on sophisticated call routing to nine locations   Read More

What if Companies Could Use Science to Align Prices to Market and Maximize Margins?


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The Guide to Google Apps Training: Part Two: How to Secure a Google Apps Domain


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enterprise saves over search million on sophisticated call routing to nine locations   Read More