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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 enterprise wide crm functions


5 Tips for Energizing Your Sales Organization and Realizing Enterprise-wide Value with On-demand CRM
Increasingly, midsize companies are looking to customer relationship management (CRM) to energize their sales organizations and make the entire sales ecosystem

enterprise wide crm functions  employees. With most other enterprise and process-specific applications, the executive making the final selection won't be using the software extensively every day. But CRM decision makers will likely become power users of the very system they choose. Your implementation partner should work closely with you to create an environment that is representative of your processes and provides an impressive demonstration platform to show other stakeholders what to expect. This proficiency should also allay any

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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A Portrait of the Indian Enterprise Software User


Like many markets recovering from global economic turmoil, the enterprise software market has experienced a slew of company expansion and consolidation ventures. The Indian market was no exception. But how does vendor growth and expansion relate to the requirements of Indian companies researching and purchasing enterprise software? What is the profile of a company in India that is looking for enterprise software?

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CRM 101


Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101. What Is CRM? CRM is more than a software application. It is a set of strategies, processes, and associated software systems designed to improve the interactions and engagement of customers. CRM involves not only the use of these tools, but also corporate cultural transformation

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Delivering Operational Excellence with Innovation: Enterprise Services Architecture for Enterprise Resource Planning


Changing business practices, especially those that consolidate business and IT functions, requires careful research and decision making. For companies needing to move beyond traditional enterprise resource planning (ERP) systems, enterprise service applications (ESA) can help reduce the complexity of having disparate IT systems. Find out about the benefits of ESA and how it can help you achieve operational excellence.

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PeopleSoft Enterprise


Oracle's PeopleSoft® Enterprise is a family of best-in-class applications based on the company's Pure Internet Architecture® designed for flexible configuration and open, multi-vendor integration. It is geared toward financial, government, education, health care, and other services industries. It is also aimed at supporting large, company-wide functions such as human resources, finance, IT, procurement, marketing, services, and sales across all industries.

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Maximizer CRM 12: Salesforce Automation Certification Report


Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Revolution R Enterprise


Revolution R Enterprise is production-grade analytics software built upon the powerful open source R statistics language. With commercial enhancements and professional support for real-world use, it brings higher performance, greater scalability, and stronger reliability to R—at a fraction of the cost of legacy products.  

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CRM, ERP, BI, and IT Investment-Where Do You Find the Business Benefit?


Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They want to gain some advantage with customer retention and acquisition, to manage the sales pipeline, and to have better market insight. But few companies realize these goals, often because of the way CRM is implemented. Find out where a CRM implementation can get off track—and how to ensure CRM success.

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IRMS 360 Enterprise


Execute your strategic objectives through the cloud. Free your data and harvest its power to increase your efficiency and revenue with Upp Technology’s irms|360 Enterprise® solutions. Our easy-to-use cloud platform can seamlessly integrate with all your existing internal systems. A diverse array of healthcare providers, government agencies, and commercial clients have dramatically improved their operational efficiency and effectiveness. Gather your operational data in a single, secure, comprehensive, actionable information hub with irms|360™ Enterprise today.

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Enterprise Mobility for Dummies


In the unwired enterprise, mobile devices connect the boardroom to the shop floor to the consumer across the supply chain. They empower people and companies that employ them. This friendly guide looks at how your enterprise can manage and leverage this technology to ensure your organization is productive and secure. Understand the key aspects of enterprise mobility and know how you can boost your bottom line through mobility.

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Alcie Enterprise Edition


ALCIE's multi-company, multicurrency enterprise resource planning (ERP) suite was developed with, and uses, Oracle technology. ALCIE is an integrated suite of Internet-capable enterprise applications. ALCIE includes in-depth financial, project or job accounting, budgeting, purchasing, inventory and materials control, sales order and distribution, billing, fixed assets, and payroll.

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