| 1. |
New Era of Networks Gets Blinded By the NEON ( Pages)
by M. Reed
Jul 9, 2001
Abstract : A recent ruling by a judge in the 268th Judicial District Court in Texas has upheld a jury verdict that awarded NEON Systems $39 million in damages against New Era of Networks, which, the jury found, had a nasty habit of abbreviating 'New Era of Networks' as, guess what, Neon. If upheld on appeal, this ruling will cause the new e-business division of Sybase a lot of administrative grief and expense (not to mention the money from the jury award).
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| 2. |
Applying the Power of Social Networks to Customer Relationship Management ( Pages)
by Wayne Thompson
Sep 19, 2007
Abstract : Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find out what these sweeping changes mean to businesses and CRM professionals alike, as TEC's director of research Wayne Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm.
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| 3. |
Customer Relationship Management and Social Networks—They're Related How, Again? ( Pages)
by Paul Greenberg
May 28, 2007
Abstract : No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that these social networks can bring to a company's customer relationship management platform are powerful tools that can ultimately improve its products.
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| 4. |
Extreme Networks BlackDiamond Product of the Year ( Pages)
by G. Duhaime
May 25, 2000
Abstract : Network Magazine announced that Extreme Networks BlackDiamond 6800 was the Enterprise Backbone Device of the year.
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| 5. |
Customer Relationship Management and Social Networks—They're Related How, Again? (3 Pages)
by Paul Greenberg
Feb 7, 2007
Abstract : No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that these social networks can bring to a company's customer relationship management platform are powerful tools that can ultimately improve its products.
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| 6. |
Demand-driven Supply Networks for Small and Medium Business (5 Pages)
by Sean Wheller
Mar 4, 2005
Abstract : Lately demand-driven supply networks (DDSN) are a much talked about topic, yet little is written about SMBs and DDSN. By understanding the basics of DDSN, and through selective implementation, SMBs can experience the agility, adaptability, and alignment of DDSN.
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| 7. |
Supply Chain Management Is Evolving toward Interdependent Supply Networks ( Pages)
by Michael Bittner
Nov 7, 2005
Abstract : Optimizing supply chain management processes to work more closely with trading partners, requires enterprises to act together as interdependent supply networks. The development of service oriented architecture will be crucial in achieving the necessary flexibility characterizing such networked supply chains.
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| 8. |
Social Networks: How They're Turning CRM Upside Down ( Pages)
by Wayne Thompson
Oct 24, 2007
Abstract : Social networking has collided with customer relationship management, and it's turning the relationship between businesses and their customers upside down. Today, businesses are using social networking sites like Facebook and MySpace or, as is the case with Procter & Gamble, developing their own social networks, to …
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| 9. |
Demand-driven Supply Networks for Small and Medium Business ( Pages)
by Sean Wheller
Oct 10, 2005
Abstract : Lately demand-driven supply networks (DDSN) are a much talked about topic, yet little is written about SMBs and DDSN. By understanding the basics of DDSN, and through selective implementation, SMBs can experience the agility, adaptability, and alignment of DDSN.
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