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Featured Documents related to » epicor call center


Epicor
Epicor
Compare Epicor solution against other leading and challenging ERP solutions.


SAP vs Epicor
SAP vs Epicor
Compare ERP solutions from both leading and challenging solutions, such as SAP and Epicor.


Epicor Vantage
Epicor Vantage
Compare Epicor Vantage solution against other leading and challenging ERP solutions.


Documents related to » epicor call center


Automating Your Call Center Feedback
Automating Your Call Center Feedback. Solutions and Other Documents to Characterize Your Buy, In Relation To Automating Your Call Center Feedback. Almost everyone has had a bad call center experience—due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t communicate well. After, the story is told over and over to friends, warning them about doing business with

EPICOR CALL CENTER:
8/3/2009 3:19:00 PM

Call Center Buyer’s Guide
Call Center Buyer's Guide. Read White Papers and Other Software for Your Analysis Related to the Call Center Buyer's Guide. A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can boost revenues, retain customers, and discover customer service strengths and weaknesses in the long term. But before making a purchase, do you have the information you need about your current situation? Find out what to ask before you buy.

EPICOR CALL CENTER:
11/13/2007 5:13:00 PM

Epicor Retail CRM 7.0 Spruced Up » The TEC Blog


EPICOR CALL CENTER: CRM, customer relationship management, Epicor, epicor retail, Epicor Retail CRM 7.0, industry watch, loyalty program functionality, retail, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-01-2013

Building the Small Contact Center
Building the Small Contact Center.Solutions and Other Documents to Characterize Your Purchase, In Relation To Building the Small Contact Center. Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers.

EPICOR CALL CENTER:
8/15/2006 8:59:00 PM

Epicor Software Acquires Solarsoft Business Systems » The TEC Blog


EPICOR CALL CENTER: discrete manufacturing ERP, Epicor, industry watch, manufacturing execution system, mixed mode manufacturing ERP, process manufacturing erp, solarsoft, Solarsoft iVP, Solarsoft Tropos, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
13-09-2012

Automate to Optimize: The Foundation for Data Center Efficiency
Automate to Optimize : The Foundation for Data Center Efficiency. Find Solutions and Other Applications for Your Decision Related to Data Center Efficiency. IT administrators need to simplify both complex and routine tasks to deliver increasing value with limited resources. Data center automation can help minimize the duties associated with maintaining the existing infrastructure. Learn about a solution that can enable automated batch processing for more efficient operations, and integrate the diverse application and platform environments often found in today’s data centers.

EPICOR CALL CENTER:
3/25/2008 10:56:00 AM

Exploring Epicor Productivity Pyramid – Part 1 » The TEC Blog


EPICOR CALL CENTER: .NET, Epicor, epicor 9, epicor enterprise, epicor erp, epicor express, epicor information worker, Epicor iScala, epicor perspectives 2010, epicor portal, epicor productivity pyramid, epicor service connect, epicor vantage, ERP, Microsoft Office, microsoft sharepoint, OBA, soa, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
28-09-2010

Epicor Extends its ICE Architecture to Prophet 21 » The TEC Blog


EPICOR CALL CENTER: activant, BAQ, Epicor, epicor 9, epicor erp, epicor ice, ERP, prophet 21, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
21-11-2012

Fast Growing Malaysian Manufacturing Company Chooses Epicor ERP » The TEC Blog


EPICOR CALL CENTER: Epicor, ERP, ERP selection, evaluation, industry watch, Manufacturing, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
21-09-2012

How to Do It Right: Setting Up an Offshore Development Center
Although IT outsourcing can result in cost savings of up to 60 percent, you’re not as likely to see that return if you don’t have an offshore development center (ODC). This team of programmers and developers, hand picked to complement your skill-set and culture, works on your behalf at the service provider’s site, and can be a seamless extension of your IT department. Learn more about the benefits of setting up an ODC.

EPICOR CALL CENTER:
5/6/2008 4:33:00 AM

Tis The Season for Call Center Fraud
To optimize customer buying experience and create a human connection to their brand, online retailers, or eTailers, increasingly turn to call centers. Although many eTailers invest in technology to thwart online fraud, many have ignored protecting their own call centers. Thus, these centers have not had the same level of fraud deterrence. Learn more about detecting call center fraudsters among a sea of valid shoppers.

EPICOR CALL CENTER: Call center fraud, shopping fraud, telephone verification, online fraud prevention, telesign.
10/1/2012 9:01:00 AM

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