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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 epicor for service enterprises review


Epicor for Service Enterprises
Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every

epicor for service enterprises review  for Service Enterprises Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every aspect of your service organization—from bid management, engagement delivery, and resource management, to project accounting, portfolio management, and beyond—all within a single solution. Introduced in June 2003, Epicor for Service Enterprises builds on an Epicor investment in professional services automation (PSA) and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Quote-to-Order (Q2O) Systems

Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming quoting and ordering processes, decrease unit costs, and lower sales costs. Q2O suites can further help enterprises increase sales effectiveness across all channels. These solutions help companies that sell complex products and services shift their focus to customer-facing sales and service issues. 

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Documents related to » epicor for service enterprises review

Demystifying "Vendor Shootout for ERP" Events


In August 2011, TEC Principal Analyst P.J. Jakovljevic experienced the 11th Vendor Shootout for ERP first-hand. Plex Systems, IQMS, and abas-USA presented directly, while Infor ERP SyteLine, Epicor ERP, Microsoft Dynamics AX, SAP Business ByDesign, and Oracle JD Edwards were represented by partners. Log in to read P.J.'s report on the event, and find out why this strange "co-opetition" works for both users and vendors.

epicor for service enterprises review  Infor ERP SyteLine , Epicor ERP , Microsoft Dynamics AX , SAP Business ByDesign , and Oracle JD Edwards were represented respectively by Merritech LLC , Cre8tive Technology , ePartners , Navigator Business Solutions , and Terillium . For my report on how several of these vendors/products performed, see my blog post The 11th Vendor Shootout for ERP: Observations – Part 1 . What follows now is my report on the event and how I felt about attending it.   Co-opetition to the Fullest Extent Let me start by Read More

Epicor Reaches Better Vista From This Vantage Point


By harnessing Microsoft .NET possibly more keenly than its creator and by figuring out its bread-winning product groups, amid difficult market conditions notwithstanding, Epicor might be showing us that ‘a clearer vision' can keep it in the mid-market leadership race amongst a plethora of formidable opponents. This note’s spotlight is on Epicor’s recently unveiled manufacturing strategy.

epicor for service enterprises review  services. In March 2003, Epicor also announced the expansion of its Partners for Growth channel partners program to assist value-added resellers (VAR) and authorized consultants in delivering Epicor's enterprise solutions. With an expanded focus on delivering its manufacturing solutions through the channel, Epicor is actively recruiting partners with manufacturing domain knowledge and a presence in key markets throughout North America. The expanded channel program has already attracted a number of Read More

Epicor HCM Express Allows Companies to Go From Bare Bones to Full Functionality


Epicor HCM Express is an interesting option for small businesses that are taking their first steps toward adopting a human resources information system (HRIS). TEC Research Analyst Raluca Druta shows you how the Epicor product allows companies to go from bare bones to full HR functionality.

epicor for service enterprises review  very simplified version of Epicor HCM, for the purpose of facilitating user and hence organization adoption. It has also been designed for rapid implementation, and is focused on core HR capabilities. The solution can be a strong foundation for future HR systems, allowing users to add more functionality as their HR needs change. HCM Express is easily upgradable, meaning that a customer can simply change the license key to unlock new functionality. Though the functionality may not be set up and ready to Read More

Epicor Software Corp.: Completing Painstaking "e"Volution Part 2: Evaluating Epicor


Fiscal 2001 will prove to be very challenging for Epicor Software and we believe the next 18 months will be the company's make-or-break period. This part examines how successful Epicor has been in completing its evolution from a vendor of financial accounting software to a provider of holistic business performance solutions, including integrated front office, back office and e-business capabilities.

epicor for service enterprises review  value, we believe that Epicor is an unlikely candidate for acquisition by a competitor within the next 2 years due to its awkwardly broad functional scope and recent restructuring activities (30% probability). We also believe that Epicor will remain among the Top 12 ERP vendors within the next 2 years (60% probability) assuming successful mining of its large customer base. Within the next 3 years, more than 25% of Epicor's revenues will come from outside the North American market (60% probability). Read More

Sunrise Technologies' Apparel & Footwear Template (AFT) for Microsoft Dynamics AX for ERP for Fashion Industries Certification Report 2013


Sunrise Technologies' Apparel & Footwear Template (AFT) for Microsoft Dynamics AX is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for fashion industries in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

epicor for service enterprises review  Technologies' Apparel & Footwear Template (AFT) for Microsoft Dynamics AX for ERP for Fashion Industries Certification Report 2013 Sunrise Technologies' Apparel & Footwear Template (AFT) for Microsoft Dynamics AX is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for fashion industries in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software Read More

Microsoft Dynamics GP 10.0 for ERP for Mixed-mode Manufacturing Certification Report


Microsoft Dynamics GP 10.0 is now TEC Certified for online evaluation of enterprise resource planning (ERP) for mixed-mode manufacturing solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

epicor for service enterprises review  Dynamics GP 10.0 for ERP for Mixed-mode Manufacturing Certification Report Microsoft Dynamics GP 10.0 is now TEC Certified for online evaluation of enterprise resource planning (ERP) for mixed-mode manufacturing solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and Read More

Web Self-Service


This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer self-service is tied to the "big picture" of customer relationship management (CRM).

epicor for service enterprises review  web,information,benefits,Surado,customer,service Read More

TEC Vendor Challenge (ERP for Distribution) - Not Just for Distributors


Technology Evaluation Centers (TEC), with partners Aberdeen Group, Pemeco Consulting, and SupplyChainBrain, will be hosting the TEC Vendor Challenge, “ERP for Distribution” in Montreal, Canada on September 18–19, 2013. To see more about the event logistics and get up-to-date information on the Vendor Challenge, visit the event site here. For such an event, it’s always difficult to capture

epicor for service enterprises review  Vendor Challenge (ERP for Distribution) - Not Just for Distributors Technology Evaluation Centers (TEC), with partners Aberdeen Group, Pemeco Consulting, and SupplyChainBrain, will be hosting the TEC Vendor Challenge, “ERP for Distribution” in Montreal, Canada on September 18–19, 2013. To see more about the event logistics and get up-to-date information on the Vendor Challenge, visit the event site here . For such an event, it’s always difficult to capture the breadth of the event offerings Read More

ERP Analytics vs. BI for Manufacturing: Which Is Right for Your Organization?


Organizations are constantly looking for ways to maintain their competitive advantage and increase sales while lowering costs. Analytics helps organizations identify whether they are getting the most out of their resources. Is the money they spend going to good use? Are they proactively identifying ways to cut costs while maximizing resources?Enterprise resource planning (ERP) solutions

epicor for service enterprises review  Analytics vs. BI for Manufacturing: Which Is Right for Your Organization? Organizations are constantly looking for ways to maintain their competitive advantage and increase sales while lowering costs. Analytics helps organizations identify whether they are getting the most out of their resources. Is the money they spend going to good use? Are they proactively identifying ways to cut costs while maximizing resources? Enterprise resource planning (ERP) solutions for manufacturers have analytics embedded Read More

Identifying the ROI of a Software Application for SCM Part 2: We Are Looking for the Vendor To Tell Us


Managers weighing an investment in software for supply chain face pressure to be right. Looking for a precise calculation of ROI often results in making an uninformed decision. This part discusses what to do when business analysis skills are lacking.

epicor for service enterprises review  the ROI of a Software Application for SCM Part 2: We Are Looking for the Vendor To Tell Us Identifying the ROI of a Software Application for SCM Executive Summary    The competitive environment for every industry grows increasingly intense. Fast, reasonably accurate information about the impact of a software investment decision grows more critical. Many decision-makers look for an exact forecast of return on investment (ROI) from the purchase of a supply chain management application. At least Read More

AIM Vision for Microsoft Dynamics GP: ERP for Discrete Manufacturing Certification Report


The AIM Computer Solutions product AIM Vision for Microsoft Dynamics GP is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

epicor for service enterprises review  Vision for Microsoft Dynamics GP: ERP for Discrete Manufacturing Certification Report The AIM Computer Solutions product AIM Vision for Microsoft Dynamics GP is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product Read More

IFS Applications (v. 7.5) for ERP for Engineer-to-Order (ETO) Manufacturing Certification Report


IFS Applications (v. 7.5) is TEC Certified for online evaluation of enterprise resource planning (ERP) for engineer-to-order (ETO) manufacturing solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

epicor for service enterprises review  Applications (v. 7.5) for ERP for Engineer-to-Order (ETO) Manufacturing Certification Report IFS Applications (v. 7.5) is TEC Certified for online evaluation of enterprise resource planning (ERP) for engineer-to-order (ETO) manufacturing solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, Read More

Supply Chain Risk Management for Wholesale Distribution Companies: Planning for Disruption


Forward-looking companies are focusing on managing supply chain risk. The same functionality that supports supply chain network visibility, collaboration, and analytics can also enable supply chain risk management. This white paper shows that companies often actually possess the data they need, but disconnected systems impede the ability to make the right data accessible to the right people at the right time.

epicor for service enterprises review  Chain Risk Management for Wholesale Distribution Companies: Planning for Disruption Forward-looking companies are focusing on managing supply chain risk. The same functionality that supports supply chain network visibility, collaboration, and analytics can also enable supply chain risk management. This white paper shows that companies often actually possess the data they need, but disconnected systems impede the ability to make the right data accessible to the right people at the right time. Read More

Jobscope Enterprise Edition (JEE) (v. 16) for ERP for ETO Manufacturing Certification Report


Jobscope Enterprise Edition (JEE) (v. 16) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for engineer-to-order (ETO) manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

epicor for service enterprises review  Enterprise Edition (JEE) (v. 16) for ERP for ETO Manufacturing Certification Report Jobscope Enterprise Edition (JEE) (v. 16) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for engineer-to-order (ETO) manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive Read More