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Documents related to » epicor for service enterprises review


MPS in European and US Enterprises
Managed print services in European and US enterprises.Controlling cost, complexity and risk in the print environment.Free white papers! The printing environment is now an integral part of the IT infrastructure. Organizations that use managed print services (MPSs) are seeing reduced cost and increased efficiencies. Using MPSs optimizes the way in which networked printers, copiers, and multifunction peripherals (MFPs) are managed to minimize the wastage of paper and toner. Find out how effective MPSs offer cost transparency and reliable service levels.

EPICOR FOR SERVICE ENTERPRISES REVIEW: MPS in European and US Enterprises MPS in European and US Enterprises Source: Quocirca Ltd Document Type: White Paper Description: The printing environment is now an integral part of the IT infrastructure. Organizations that use managed print services (MPSs) are seeing reduced cost and increased efficiencies. Using MPSs optimizes the way in which networked printers, copiers, and multifunction peripherals (MFPs) are managed to minimize the wastage of paper and toner. Find out how effective MPSs offer cost
3/12/2010 6:14:00 AM

Product Note: Jaspersoft—Is It Ready for Big Enterprises?
Find out how Jaspersoft is staying ahead of the game in the BI market in this comprehensive product note on Jaspersoft Enterprise Edition. Entering the BI space for large companies is not a small challenge. Jaspersoft may be doing its homework to acquire more recognition and make a smooth but sure entrance into the “large scale” BI segment.

EPICOR FOR SERVICE ENTERPRISES REVIEW: Product Note: Jaspersoft—Is It Ready for Big Enterprises? Product Note: Jaspersoft—Is It Ready for Big Enterprises? Jorge García - March 31, 2010 Read Comments With their recent Enterprise edition, Jaspersoft looks at taking a big step forward for a competitive business intelligence (BI) solution, but is open source ready for the big BI market?   The FOSS and the COSS World Open source software providers have been growing in the recent years. Long gone are the days when free and open source software
3/31/2010 12:02:00 PM

Storage Buying Criteria for Small/Medium Enterprises
Small and medium enterprises often find that their “short list” of storage solutions includes products from EMC and IBM. Both companies offer solid products. Hardware/software costs are, for the most part, similar. And both companies offer solid service and support. So, when choosing between these two vendors, what criteria should you use to determine which product best suits your storage needs? Download this advisory now to find out.

EPICOR FOR SERVICE ENTERPRISES REVIEW: Storage Buying Criteria for Small/Medium Enterprises Storage Buying Criteria for Small/Medium Enterprises Source: IBM Document Type: White Paper Description: Small and medium enterprises often find that their “short list” of storage solutions includes products from EMC and IBM. Both companies offer solid products. Hardware/software costs are, for the most part, similar. And both companies offer solid service and support. So, when choosing between these two vendors, what criteria should you use to
6/1/2011 11:43:00 AM

Catering to Small and Medium-Size Enterprises
With opportunities in the large enterprise marketplace shrinking due to increased penetration, small and medium-size enterprises (SMEs) are starting to receive more attention and scrutiny. This article explores the special needs of the SMEs and asks, from a software standpoint, what companies can to do survive in this unique marketplace and what vendors can do to service them. Read on for the answers.

EPICOR FOR SERVICE ENTERPRISES REVIEW: Catering to Small and Medium-Size Enterprises Catering to Small and Medium-Size Enterprises Joseph J. Strub - May 1, 2004 Read Comments Introduction Unless you were fortunate enough to inherit one, most companies start out small and, if successful, grow larger. If you are part of a small or medium-size enterprise (SME), you already appreciate that the needs of small and medium-size enterprises (SMEs) can be completely different from those of larger enterprises. It is important to understand this
5/1/2004

Customizing Agile for a Service Business
The common agile processes such as Scrum require some customization to function in a service business, where real-time estimates, hard due dates, and hourly billing are the norm. This case study examines how Vanteon customized its agile process to fit its business model while maintaining the flexibility and transparency normally associated with agile development.

EPICOR FOR SERVICE ENTERPRISES REVIEW: Customizing Agile for a Service Business Customizing Agile for a Service Business Source: Vanteon Document Type: White Paper Description: The common agile processes such as Scrum require some customization to function in a service business, where real-time estimates, hard due dates, and hourly billing are the norm. This case study examines how Vanteon customized its agile process to fit its business model while maintaining the flexibility and transparency normally associated with agile development.
10/25/2012 11:00:00 AM

3 Tips for Integrating Field Service Management Software with ERP
Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources.

EPICOR FOR SERVICE ENTERPRISES REVIEW: 3 Tips for Integrating Field Service Management Software with ERP 3 Tips for Integrating Field Service Management Software with ERP Source: IFS Document Type: White Paper Description: Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. 3 Tips for Integrating Field Service
12/14/2012 11:10:00 AM

Software Selection Services for Large and Public-sector Enterprises
TEC can help large and public-sector organizations ensure that their software selection projects are justifiable, cost-effective, auditable, and in compliance with local, national, and international regulatory and safety standards.

EPICOR FOR SERVICE ENTERPRISES REVIEW: Software Selection Services for Large and Public-sector Enterprises Software Selection Services for Large and Public-sector Enterprises Source: Technology Evaluation Centers Document Type: Brochure Description: TEC can help large and public-sector organizations ensure that their software selection projects are justifiable, cost-effective, auditable, and in compliance with local, national, and international regulatory and safety standards. Software Selection Services for Large and Public-sector Enterprises
10/26/2009 3:21:00 PM

Managed Service Programs
Not only do today’s stakeholders expect little or no downtime, but they also value user experience as it contributes to their day-to-day activities. Technology teams must take end-to-end responsibility for service execution and operation so that users can focus on their core business and not worry about the engine running behind their organization. This paper provides insight into managed service projects and suggests some project management practices for improved service.

EPICOR FOR SERVICE ENTERPRISES REVIEW: Managed Service Programs Managed Service Programs Source: Wipro Technologies Document Type: White Paper Description: Not only do today’s stakeholders expect little or no downtime, but they also value user experience as it contributes to their day-to-day activities. Technology teams must take end-to-end responsibility for service execution and operation so that users can focus on their core business and not worry about the engine running behind their organization. This paper provides insight into managed
8/14/2012 1:08:00 AM

Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

EPICOR FOR SERVICE ENTERPRISES REVIEW: Bolstering the Call Center with Service Resolution Management Processes Bolstering the Call Center with Service Resolution Management Processes P.J. Jakovljevic - September 4, 2009 Read Comments Originally Posted - December 14, 2007 To accommodate increasing customer demand for company and product information and for quick issue resolution, companies are now considering the benefits of online self-service systems. Knowledge management (KM) software is the key to such systems, as well as to integrating
9/4/2009

TEC 2013 CRM Buyer s Guide for Medium and Large Enterprises
Great customer service is the best (some say the only) way to truly stand out from the competition. CRM vendors are helping companies rise to the challenge with new tools for building and measuring relationships. In the 2013 TEC CRM Buyer’s Guide, analyst Raluca Druta walks you through the latest CRM developments and looks at how trends like customer experience management, mobility, and social media integration are changing the way companies do business.

EPICOR FOR SERVICE ENTERPRISES REVIEW: TEC 2013 CRM Buyer s Guide for Medium and Large Enterprises TEC 2013 CRM Buyer s Guide for Medium and Large Enterprises Source: Technology Evaluation Centers Document Type: TEC Buyer s Guide Description: Great customer service is the best (some say the only) way to truly stand out from the competition. CRM vendors are helping companies rise to the challenge with new tools for building and measuring relationships. In the 2013 TEC CRM Buyer’s Guide, analyst Raluca Druta walks you through the latest CRM
3/28/2013 2:56:00 PM

SaaS Realities: Business Benefits for Small and Midsized Enterprises
Software as a service (SaaS) is known for its relative speed to implementation and low upfront costs for acquisition and deployment. As a result, SaaS is widely adopted for a variety of business and IT functions. Discover the advantages of moving to a SaaS model for improving business operations, and to better meet the challenges of growth, competition, and regulatory compliance faced by smaller and midsized businesses.

EPICOR FOR SERVICE ENTERPRISES REVIEW: SaaS Realities: Business Benefits for Small and Midsized Enterprises SaaS Realities: Business Benefits for Small and Midsized Enterprises Source: SAP Document Type: White Paper Description: Software as a service (SaaS) is known for its relative speed to implementation and low upfront costs for acquisition and deployment. As a result, SaaS is widely adopted for a variety of business and IT functions. Discover the advantages of moving to a SaaS model for improving business operations, and to better meet the
4/27/2010 4:16:00 PM


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